Sales Associate
hace 5 meses
**Job Position: Sales Associate - Latam**
**Location**:Remote (PST Timezone)
**Working Schedule**: Sunday - Thursday or Tuesday to Saturday, 08:00 AM to 05:00 PM PST
**Job description**:
Join our Sales Team as a Sales Associate, where your role will be instrumental in propelling our business forward. As a Sales Associate, you will manage a range of critical sales-related responsibilities, including inbound and outbound sales, follow-up calls, complaint resolution, and support ticket management. Your communication skills and sales acumen will be pivotal in representing our company, engaging with customers to ensure their satisfaction, and driving business growth.
**Key Responsibilities**:
- ** Inbound Sales**: Handle customer inquiries about our cleaning services professionally and courteously, providing detailed information and scheduling cleanings efficiently.
- ** Outbound Sales**: Initiate contact with businesses from provided lists to establish connections and foster new business opportunities.
- ** Follow-Up**: Conduct post-service calls to customers to verify satisfaction, promptly address any issues, and adhere to a structured follow-up process.
- ** Complaint Resolution**: Proactively reach out to customers with complaints, aiming to resolve issues within a 48-hour timeframe.
**Requirements**:
- Strong WiFi connection and a dedicated workspace for professional call handling.
- Excellent proficiency in English, both verbal and written.
- Strong sales orientation with a commitment to achieving sales targets and providing exceptional customer service.
- Exceptional organizational skills and the ability to manage multiple tasks efficiently.
- Long-term commitment to the company, willing to undergo a 1-2 month ramp-up period.
- Dependability and punctuality, recognizing the team's reliance on your consistent performance.
- Strong problem-solving skills and the ability to make decisions independently.
- Tech-savviness to quickly grasp new tools and technologies.
- Self-starter mentality, demonstrating initiative and going above and beyond the minimum job requirements.
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