Jr SD Analyst Level I

Job Summary The SD Analyst Level I is the first point of contact for the users who call our IT Service Desk. The SD answers incoming calls, tracks all information in a call tracking system, troubleshoots basic end user issues on various software applications, hardware, network, and telecommunications systems, and provides basic desktop support. The SD...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Job Summary: The Jr Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: - Perform...

Job Summary: The Trilingual SD Analyst Level I is the primary contact for users reaching the IT Service Desk. This role involves handling incoming calls, logging information, troubleshooting basic issues related to software, hardware, network, and telecommunications systems, and offering basic desktop support. The analyst escalates unresolved problems to...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: -...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a senior position, the analyst is expected to work according to his expertise with different accounts, demonstrating all his knowledge. **Responsibilities**: - Perform Incident and...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

Job Summary: **Responsibilities**: - Incident/Request/Problem/Knowledge Management. - Perform Incident and Request Queue Management for Auxis clients and assign the tickets as appropriate. - Provide first-level contact, convey resolutions to customer issues and follow up. - Properly escalate unresolved queries to the next level of support. - Utilize...

**Job Summary:** The Trilingual Technical Analyst Level I is the primary contact for users reaching the IT Help Desk.Key Responsibilities: Manage incident, request, problem, and knowledge tracking, handle ticket queues, assign tickets appropriately, follow up on customer issues, escalate unresolved queries to higher support levels, provide excellent customer...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: - Perform...

**Pricing Analyst** **M - F 7:00 AM - 4:00 PM** **(C1 English Level)** - Field daily quote requests from customers interested in growing or working with the company that may come from Sales, Operations, the Customer Success team, or directly from customers. - Act as an extension for the Sales team and Customer Success department to make sure that quote...

**Join Our Team as a Digital Marketing Analyst!** Are you passionate about marketing? Do you thrive in a dynamic environment with excellent benefits? We want you! **Job Title**: Digital Marketing Analyst **Location**: Barranquilla, Atlántico **Schedule**: Monday to Friday, 8:00am to 5:00pm - Weekends off **Benefits**: - Internal training school - Gym...

**Position**:Data Analyst **City**:Barranquilla **Schedule**: Monday to Friday 7:00 a.m. - 4:00 p.m. **Remuneration**: $3'000.000 - 4'000.000 **Job description**: Description: We are in search of a meticulous and proactive individual to fill the combined role of Service Operations Financial Analyst / Data Processor & Manager IT Business Intelligence,...

Descripción del Empleo:Somos SGS, líder mundial en inspección, verificación, análisis y certificación. Nuestro objetivo es garantizar la satisfacción del cliente externo e interno asegurando el cumplimiento de las entregas de información a tiempo.Tu responsabilidad como Supervisor Junior de Operaciones será ejercer el control y supervisión de la...

At Solvo Global we are looking for an App Support Analyst to join our team! **Responsibilities**: **Skills**:2-5 years of customer support experience required. Knowledge of US payroll practices preferred. Strong knowledge of HRIS systems including payroll, benefits, and human resources Knowledge of payroll and payroll accounting operations Excellent...

At Solvo Global we are looking for a Comissions Analyst to join our team! Responsabilities: - Become proficient in multiple commission management systems utilized by the company including entering commission data, updating status of existing policies and reviewing reports. - Provide daily support and communication to the team to ensure deadlines are met in...

We are looking for a Talent Acquisition Analyst to join our team in any of our offices in Colombia: Medellín, Bogotá, and Barranquilla. About the position: This role is responsible for identifying qualified candidates to fill the required vacant positions and coordinating, along with the Talent Acquisition Coordinator, the recruitment and selection...

We are looking for a Talent Acquisition Analyst to join our team in any of our offices in Colombia: Medellín, Bogotá, and Barranquilla. About the position: This role is responsible for identifying qualified candidates to fill the required vacant positions and coordinating, along with the Talent Acquisition Coordinator, the recruitment and selection...

**Operations Analyst UPF-22**: Job Id: 3841 City: Barranquilla, Atlantico, Colombia Department: Upf-22 Operations Function: SCM Employee Type: Permanent Full Time Seniority Level: Mid-Senior level Description: **About UPL** **UPL is a leader in global food systems and with the acquisition of Arysta LifeScience, is now one of the top 5 agricultural...

Get AI-powered advice on this job and more exclusive features. People Operations Specialist @ Grip | Recruiting, Teamwork, Leadership Job Description: We are seeking a proactive and detail-oriented Data Analyst to join our team. In this role, you will focus on transforming raw data into actionable insights to enhance decision-making and operational...