Bilingual Medical Virtual Assistant

hace 2 meses


Medellín Antioquia, Colombia Hello Viki A tiempo completo

We are a US-based company seeking medically trained staff.

As a Bilingual Medical Virtual Assistant, you will work directly with our clients -- doctors and other medical professionals based in the USA.

We help our clients improve workflow, save time, and remove the burden of in-room documentation. You will help with back-office and administrative tasks.

**You will have the following responsibilities**:

- Live virtual scribing
- Respond to inquiries about healthcare services/tasks
- Gather medical or insurance information
- Manage appointment calendar
- Update patient chart records
- Research helpful information
- Handle administrative tasks/back-office in a medical setting (e.g. fax/file management, transcription)

**Requirements**:
You will be successful in this role if you have the following qualifications:

- You are a graduate of any health profession
- You can speak and write well in English and Spanish. Proficient with medical terminologies and practices.
- Internet subscription/speed: At least 10mbps (DSL/Fiber only)
- Have reliable computer hardware and software (will be verified by our tech team)
- Have a webcam, headset, and a quiet working environment with neutral background and lighting
- Able to work US shift.

**Minimum & Recommended System Requirements**

**Minimum**:

- Operating System: Windows 10 Home/Pro at 64-bit *Genuine
- CPU: Intel Core i3 (at least 6th gen) and above or AMD equivalent
- Memory: at least 6GB RAM
- Internet subscription/speed: At least 10mbps (DSL/Fiber only)
- _**LTE /4G connection not accepted**_

**Recommended**:

- Operating System: Windows 10 Home/Pro at 64-bit - *Genuine
- CPU: Intel Core i5 8th gen and above or AMD equivalent
- Memory: at least 8GB RAM
- Internet subscription/speed: At least 20 mbps (DSL/Fiber only)
- _**LTE/4G connection not accepted**_

**Peripherals needed**:

- Headset w/ mic (Recommended: Plantronics Audio 628 Stereo USB Headset)
- HD 720p/1080p 16:9 Webcam (Recommended: A4Tech PK-910H)

**Benefits**

**Competitive Pay Rates**

Our pay rates are one of the highest in the industry along with other long-term benefits.

**Free Training & Certification**

We provide free training at no cost to you. Upon completion, you will receive a certificate and become a Hello Viki Medical Virtual Assistant.

**Work From Home**

Have the ability to work from the comfort of your own home. No more commuting; spend more time with your family and friends.

**Long-Term Work Relationship**

You will work with the same client consistently, leading to the development of a long-lasting work relationship.

**US-Based Clients**

Our Medical Virtual Assistants work with doctors and other medical professionals based in the USA.

**Passionate Community**

Join the Hello Viki family and become a part of a growing, passionate, and dedicated group of Medical Virtual Assistants.

**Experience**:

- Medical: 1 year (preferred)

**Language**:

- English (preferred)
- Spanish (preferred)


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