Bilingual Medical Virtual Assistant
hace 3 meses
We are a US-based company seeking medically trained staff.
As a Bilingual Medical Virtual Assistant, you will work directly with our clients -- doctors and other medical professionals based in the USA.
We help our clients improve workflow, save time, and remove the burden of in-room documentation. You will help with back-office and administrative tasks.
**You will have the following responsibilities**:
- Live virtual scribing
- Respond to inquiries about healthcare services/tasks
- Gather medical or insurance information
- Manage appointment calendar
- Update patient chart records
- Research helpful information
- Handle administrative tasks/back-office in a medical setting (e.g. fax/file management, transcription)
**Requirements**:
You will be successful in this role if you have the following qualifications:
- You are a graduate of any health profession
- You can speak and write well in English and Spanish. Proficient with medical terminologies and practices.
- Internet subscription/speed: At least 10mbps (DSL/Fiber only)
- Have reliable computer hardware and software (will be verified by our tech team)
- Have a webcam, headset, and a quiet working environment with neutral background and lighting
- Able to work US shift.
**Minimum & Recommended System Requirements**
**Minimum**:
- Operating System: Windows 10 Home/Pro at 64-bit *Genuine
- CPU: Intel Core i3 (at least 6th gen) and above or AMD equivalent
- Memory: at least 6GB RAM
- Internet subscription/speed: At least 10mbps (DSL/Fiber only)
- _**LTE /4G connection not accepted**_
**Recommended**:
- Operating System: Windows 10 Home/Pro at 64-bit - *Genuine
- CPU: Intel Core i5 8th gen and above or AMD equivalent
- Memory: at least 8GB RAM
- Internet subscription/speed: At least 20 mbps (DSL/Fiber only)
- _**LTE/4G connection not accepted**_
**Peripherals needed**:
- Headset w/ mic (Recommended: Plantronics Audio 628 Stereo USB Headset)
- HD 720p/1080p 16:9 Webcam (Recommended: A4Tech PK-910H)
**Benefits**
**Competitive Pay Rates**
Our pay rates are one of the highest in the industry along with other long-term benefits.
**Free Training & Certification**
We provide free training at no cost to you. Upon completion, you will receive a certificate and become a Hello Viki Medical Virtual Assistant.
**Work From Home**
Have the ability to work from the comfort of your own home. No more commuting; spend more time with your family and friends.
**Long-Term Work Relationship**
You will work with the same client consistently, leading to the development of a long-lasting work relationship.
**US-Based Clients**
Our Medical Virtual Assistants work with doctors and other medical professionals based in the USA.
**Passionate Community**
Join the Hello Viki family and become a part of a growing, passionate, and dedicated group of Medical Virtual Assistants.
**Experience**:
- Medical: 1 year (preferred)
**Language**:
- English (preferred)
- Spanish (preferred)
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