Parts Analyst
hace 4 semanas
**Parts Analyst (Analista de Partes - fixed them: 7 months)**
**Work Scheme**:On-site.
GP Strategies Corporation is a global performance improvement solutions provider of training, eLearning solutions, management consulting and engineering services. GP Strategies’ solutions improve the effectiveness of organizations by delivering innovative and superior training, consulting and business improvement services, customized to meet the specific needs of its clients. Clients include Fortune 500 companies, manufacturing, process and energy industries, and other commercial and government customers.
GP Strategies has an immediate need for a Parts Analyst, to perform contact and liaison person between the dealers' warranty analysts and the client (business), he is the person in charge of supporting the dealers with the resolution of problems (issues) presented during the loading process and final approval of the guarantees submitted in the system
**Location**:Bogotá, Colombia.
**_Skills: _**_good communication, time management, proactivity, sense of responsibility, _organization._
**Responsibilities**:
- Responsible for providing timely support to dealers in search of the correct approval in the system of guarantees granted to the end customer.
- Guide dealers when requested in the resolution of errors in the warranty system.
- Respond to all claim problem reports (RPR) uploaded to the system guarantees area.
- Upload to the approval chain in the warranty system all requests for the creation of operation codes with their respective associated time
- Make the associations in the warranty system prior to the launch of the new vehicle catalogs in the market.
- Support training on the warranty system (OWS) to the dealer network.
- Lead the assurance audit process that includes the design of a local program and the execution of the global GWCP and SCRAP programs.
- Generate reports of warranty management indicators for dealers on a monthly basis.
- Complete any information request requested by the region for the analysis of the guarantees.
- Lead the development of the monthly warranty expense review (WSR) at the local level.
- Review, update and safeguard the procedures of the area in order to keep them current and ensure their compliance.
- Cover the warranty approval process in the absence of the supervisor due to vacation or disability.
**Qualifications**:
- 0-1 years of professional experience in the automotive industry.
- Professional in Engineering (Industrial, Systems, Automotive or Mechanical)
- English: basic.
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