Digital Sales Account Manager

hace 1 semana

Colombia SoftwareOne A tiempo completo

Job Function: Sales The role:
Join our Digital Sales team. We look forward to learning more about you and exploring how, working together, we can build an exceptional team

**Digital Sales Account Manager**

Full Time | Location: Bogota, Colombia | On-Site Model

**Our people. This is what makes SoftwareOne successful.**

The Digital Sales Account Manager will focus on securing new business from SME customers. The individual will leverage sales strategies to expand the client base, cultivate lasting relationships, and consistently achieve and exceed assigned sales targets.

**Your main accountabilities will be**:
**Relationship Management**
- Cultivate and maintain strong, trust-based relationships with SME (Small Medium Enterprise) clients, acting as their dedicated digital sales advisor.

**Service Delivery Excellence**
- Serve as the primary point of contact for all digital service inquiries and requests from assigned accounts.

**Renewal Strategy Execution**
- Develop and implement proactive renewal strategies tailored to each client's unique requirements and usage patterns.

**Escalation Resolution**
- Function as a proactive problem solver, promptly addressing and resolving any escalations or post-sales issues that may arise.

**Comprehensive Account Coverage**
- Take a comprehensive approach to account management by maintaining a thorough understanding of each client's business landscape, industry trends, and competitive challenges.

**Data-driven Territory Plan with Tactical Initiatives**
- Drive tactical sales motions across assigned accounts, leveraging data driven insights and market intelligence to identify potential upsell and cross-sell opportunities.

**Performance Analysis and Reporting**
- Monitor key performance metrics related to client engagement, satisfaction, and revenue growth.

**Client Advocacy**
- Serve as a trusted advocate for clients within the organization, representing their interests and giving feedback to internal stakeholders.

LI-GR1

What we need to see from you:
**The skills below will make you successful at this job.**

**We would expect you to have as mandatory**:
Strong experience in Digital Sales, Inside Sales or Remote Sales roles.

At least 1 or 2 years.
- ** Strong Verbal Communication and Negotiation Skills**
- Effectively communicate with clients clearly, concisely, and persuasively.
- Proven success in negotiating digital sales or account management, articulating value propositions, and overcoming objections.
- ** Customer Onboarding and Handling Expertise**
- Guide customers through the onboarding process for digital products or services for a smooth transition.
- Anticipate customer needs, proactively address concerns, and provide comprehensive support throughout onboarding.

**Desired Skills**:

- ** Systems Engineering bachelor's degree or students in the last year.**:

- ** Advanced English Level.**:

- ** Request Tracking and Collaboration Skills**
- Strong organizational skills to track and prioritize customer requests effectively.
- Experience using CRM systems to manage inquiries, assign tasks, and ensure timely resolution.
- Proven ability to collaborate with technical support, product development, and other departments.
- ** Converting Business Problems to Technical Solutions**
- Understand and analyze complex business challenges and translate them into viable technical solutions.
- Collaborate with technical teams to develop innovative and customized digital solutions addressing specific customer pain points.

**Behavioral Skills**:

- ** Escalation Management Proficiency**
- Handle escalations and post-sales issues with tact, diplomacy, and efficiency.
- De-escalate tense situations, empathize with customer frustrations, and collaborate with internal teams for prompt resolution.
- ** Continuous Learning Orientation**
- Stay updated on industry developments, emerging technologies, and best practices in account management and customer success.
- Commit to ongoing professional development and growth.

_________________________________________________________________

**Why should you join our team?**
- Employee Recognitions Programs
- A variety of training and development opportunities
- A work-life balance
- Vacations
- Employee Referral Bonus Program
- Multicultural team interaction
- Giving back to society
- employee initiatives
- ONE TREE PLANTED -> one tree for each hiring globally
- Corporate events/ team buildings

_________________________________________________________________

Why SoftwareOne?:
Success at SoftwareOne is not defined by what you do for yourself, but by what you deliver for our customers, the business and for the employees around you. SoftwareOne employees are energized, agile and are laser focused on delivering world class Customer Satisfaction and results. Our leaders motivate and inspire their teams and provide a working environment that delivers incredible levels of Employee Satisfaction. We are Humble. Our leaders operat

  • Digital Sales Account Manager

    hace 2 semanas

    Colombia SoftwareOne A tiempo completo

    Job Function:Sales The role:Join our Digital Sales team. We look forward to learning more about you and exploring how, working together, we can build an exceptional teamDigital Sales Account ManagerFull Time | Location: Bogota, Colombia | On-Site ModelOur people. This is what makes SoftwareOne successful.The Digital Sales Account Manager will focus on...

  • Account Manager

    hace 2 semanas

    Colombia ENG A tiempo completo

    The Role: An Account Manager at ENG fosters long-term relationships with existing clients, driving customer retention, and loyalty. By providing exceptional service and support, Account Managers aim to enhance the possibility of cross-selling and generating referrals from satisfied clients. Additionally, Account Managers play a critical role in ensuring a...

  • Sales Account Manager

    hace 4 semanas

    Colombia CHAT ASSASSINS A tiempo completo

    **100% Remote - Work from Home Position - Must be located anywhere in Latin America or Brazil.** **Are you a self driven sales manager, hungry for personal and financial growth, looking to expand with a market dominant organization?** Then please continue reading **Chat Assassins** works with premium personal brands. Our solutions consist of building...

  • Account Manager

    hace 4 semanas

    Colombia ttg Talent Solutions, Inc. A tiempo completo

    **Job Tittle: Account Manager** **Location: Medellín - Colombia** **Schedule: Monday to Friday 8:00 to 17:00** **Type of contract: Perm** **Pay rate: 3.500.000 COP** The Account Manager Coordinator position is to lead and maintain up-to-date administrative tasks, contracts, internal communication with cross-functional teams to ensure delivery and maintain...

  • Account Manager

    hace 4 semanas

    Colombia ttg Talent Solutions A tiempo completo

    **Position**: Account Manager **Monthly Salary**: (Based on Experience) **Contract Type**: Direct Hire. Indefinite Term Contract **Location**: Medellín, Colombia. Fully Presential **Schedule**: Monday to Friday, 8:00am to 5:00pm **Description**: The Account Manager position is to provide comprehensive support to several agencies and their sub-agents,...

  • Key Account Manager

    hace 2 semanas

    Colombia Distritech LLC A tiempo completo

    Distritech is looking for a Bilingual (EPS/ENG) Key Account Manager to join our team in our **Medellin** office. The Key Account Manager will sell products offered by our company to current and new customers. **Responsibilities**: - ** Client support and networking **- Acquire and maintain a network of sources to identify new sales leads. Communicate with...

  • Account Manager

    hace 4 semanas

    Colombia ttg Talent Solutions A tiempo completo

    **Job Title: Account Manager** **Location: Medellín - Colombia** **Schedule: Monday to Friday 8:00 to 17:00** **Type of contract: Perm** **Pay rate: 3.500.000 COP** The Account Manager Coordinator position is to lead and maintain up-to-date administrative tasks, contracts and internal communication with cross-functional teams to ensure delivery and...

  • Sales Manager

    hace 3 semanas

    Colombia Tetra Pak A tiempo completo

    At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._ **Job Summary**: We are looking for a Sales Manager for Colombia. The purpose of this...

  • Key Account Manager

    hace 2 semanas

    Colombia Distritech LLC A tiempo completo

    Distritech is looking for a Bilingual (EPS/ENG) Key Account Manager to join our team in our Medellin office. The Key Account Manager will sell products offered by our company to current and new customers.Responsibilities:- Client support and networking Acquire and maintain a network of sources to identify new sales leads. Communicate with customers and...

  • Account Manager

    hace 4 semanas

    Colombia Essity A tiempo completo

    **Account Manager **Essity is looking for an Account Manager who will be based in Colombian to work with our expanding and dynamic Caribbean´s countries team. We are looking for an individual who possesses strong technical abilities, passionate about what they do and has the ability to add value and walk the path in growing our business with us. We're...

  • Account Manager

    hace 4 semanas

    Colombia Ardor SEO A tiempo completo

    **SEO Account Elevation. Real Estate Niche.** **Are you a compelling Account Manager or do you have what it takes to become one?** Ardor SEO is gaining ground fast and we’re looking for experts like you. **What’s in it For You** - An attractive payment package to reward you for your skills and performance targets - An amazing SEO business that's...

  • Account Manager

    hace 4 semanas

    Colombia NOKIA A tiempo completo

    **Come create the technology that helps the world act together** Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world. We challenge ourselves...

  • Senior Account Manager

    hace 3 semanas

    Colombia Kerry A tiempo completo

    **About the role**: The Senior Account Manager will be responsible for developing customer portfolio to drive sustainable and profitable growth and will be responsible for the development, maintenance and conversion of opportunity pipeline in line with Kerry strategic goals, establishing effective customer relationships. **Key responsibilities**: -...

  • Paid Social Account Manager

    hace 2 semanas

    Colombia Power Digital Marketing A tiempo completo

    Who We Are: We are a tech-enabled growth firm at the intersection of marketing, consulting & data intelligence igniting revenue and brand recognition for leading and emerging companies around the world. As a people-first firm, we value diversity in backgrounds and experiences. We strongly believe our people and culture are key to our success. Our vision is...

  • Online Marketplace Account Manager

    hace 4 semanas

    Colombia TelQuest International A tiempo completo

    Job Title**:Online Marketplace Account Manager / Researcher** **Location**:Remote (Latin America, Eastern Europe) Are you passionate about e-commerce, Amazon and eBay sales? We are looking for a dedicated Amazon Account Manager / Researcher to join our international team. You will play a crucial role in identifying profitable brands and products on Amazon,...

  • Account Manager

    hace 2 semanas

    Colombia Essity A tiempo completo

    **Account Manager**Essity is looking for an Account Manager who will be based in Colombian to work with our expanding and dynamic Caribbean ́s countries team. We are looking for an individual who possesses strong technical abilities, passionate about what they do and has the ability to add value and walk the path in growing our business with us.We're...

  • Sales Manager

    hace 3 semanas

    Colombia, Huila Salesbox A tiempo completo

    **SALESBOX**, an onDemand Sales company is looking to bolster its team by adding a new SALES ACCOUNT MANAGER & CLIENT RELATIONS. This position's primary task will be to work with existing clients to manage the relationship and results for the customer, plus provide back up support in closing new clients. Must have an excellent written English skillset IF...

  • Key Account Manager Colombia

    hace 2 semanas

    Colombia Agfa A tiempo completo

    Who we are:Are you looking for a meaningful career?We transform radiology bringing intelligent and definitive answers to patients. That is why we are always looking to hire passionate and committed people with the right skills and business acumen, to deliver on our mission of customer centricity, innovation and collaboration & co- creation around the...

  • Nda, Fin Tech Digital Account Executive

    hace 1 semana

    Colombia SD Solutions A tiempo completo

    On behalf of **NDA Company (Fin Tech)**, SD Solutions is looking for a talented **Digital Account Executive** to step onto a fintech unicorn rocketship! - SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer._ **Responsibilities**: - Meet or exceed sales quota (monthly/quarterly/annual quota's) -...

  • Sdr / Bdr for Us Market (Remote) / Future Account

    hace 3 semanas

    Colombia Purple Sales Solutions Inc. A tiempo completo

    **About Purple Sales Solutions** At Purple Sales Solutions, we help Technology Companies grow faster in the territory of their choice (US, Canada or Europe). We provide B2B Lead Generation and Sales services. We manage global operations from downtown Toronto and have a presence in New York and Paris. The purpose of Purple Sales Solutions is to improve the...