Patient Outreach Specialist

hace 6 meses


Bogota, Colombia Emapta A tiempo completo

**Job Information**:
Work Arrangement

**Onsite***

City

**Bogota***

State/Province

**Distrito Capital de Bogotá***

Country

**Colombia***

**Join the Future of Healthcare: Discover Global Opportunities While Keeping That Work Life Balance**

Do you crave more than just a job? Are you ready to jump on a thrilling journey that promises to cherish your well-deserved work-life balance? In this Patient Outreach Advocate role, you'll finally grasp that elusive work-life balance that everyone desires. You'll have the opportunity to make your mark in a steadfast medical practice company that revolutionizes healthcare through telehealth, nurturing your career growth while simultaneously achieving your personal aspirations, all without the need to uproot your life and relocate abroad. Welcome to a future where possibilities are boundless

As a **Patient Outreach Advocate**, you will play a vital role in engaging with patients through outbound calls, focusing on scheduling appointments and conducting follow-ups related to appointments or treatments. The emphasis will be on ensuring accuracy and timeliness in these scheduling tasks, contributing to the overall effectiveness and organization of patient outreach efforts.

**_
Here’s an overview of your future role:_**
- Employment type: Indefinite term type contract- Shift: Monday to Friday | 9 to 6 EST.- Work setup: Onsite, Bogotá or Medellin

**What do you need to succeed?**
- Proven experience in customer service or a related field.
- Excellent phone skills with the ability to engage and communicate effectively with patients.
- Proficiency in scheduling and managing appointments using tools like Monday or Excel.
- Strong organizational skills and attention to detail in maintaining schedules and patient records.
- Empathy and strong people skills to interact with patients in a compassionate and professional manner.
- Ability to multitask and prioritize tasks in a dynamic healthcare environment.
- English Level: C1

**What awaits you in this role?**
- Conduct outbound calls to patients to schedule appointments and follow-up on appointments or treatments.
- Manage and maintain appointment schedules using Monday or Excel, ensuring accuracy and timeliness.
- Provide outstanding customer service by addressing patient inquiries, concerns, and providing information about services or procedures.
- Utilize strong people skills to establish rapport and build positive relationships with patients.
- Collaborate with healthcare providers and administrative staff to ensure smooth patient scheduling and coordination.
- Document and update patient information accurately in the system.
- Follow established protocols and guidelines for patient outreach and scheduling.

**Why choose us?**
- 5 Days work week
- Work-Items (laptop, mouse, and headset)
- Indefinite term type contract
- 5 extra days of vacation leave (20 in total) that could be monetized
- Direct exposure to our clients
- Career growth opportunities
- Diverse and supportive work environment
- Prime Office Locations - Bogotá and Medellin
- Up skilling: Emapta Academy

**Whom you’ll work with**:
Our client, TellyHealth MD, is a full-service remote patient monitoring company committed to patients’ health and well-being. They empower providers through cutting-edge technology and a dedicated Monitoring Team, ensuring high-risk patients receive the attention they deserve. Here, you'll become part of a collaborative team of healthcare experts revolutionizing patient care. Join our client's team and be at the forefront of healthcare innovation

**Who are we?**

Welcome to Emapta Colombia

At Emapta, you're not just joining an industry-leading outsourcing provider; you're becoming part of a community that celebrates the rich cultural tapestry of Colombia. Our track record of success and diverse international clientele across various industries provide a solid foundation for your career. With over 700 global partners preferring to open remote jobs in the country, our vision is to help you and thousands more Colombians reach your full potential and dreams without the need to leave the country and work abroad.

Join forces with passionate professionals who share the desire to make a meaningful impact through premium global opportunities, all at your fingertips. Emapta isn't just a company; it's a community that values the balance between work and life. Start a truly exciting journey with us and discover how your talent can flourish in a setting that celebrates the spirit of Latin America.

EmaptaExperience


  • Outreach Specialist

    hace 6 meses


    Bogota, Colombia Emapta A tiempo completo

    **Job Information**: Work Arrangement **Hybrid** *** City **Bogota** *** State/Province **Distrito Capital de Bogotá** *** Country **Colombia** *** **Make a real impact in the lives of patients & family from the comfort of your home.** This isn't your typical role. Join a team expanding healthcare horizons through pioneering virtual care. Enjoy a...


  • Bogota, Colombia Yerbalist A tiempo completo

    Job Title**:LinkedIn Outreach and Engagement Specialist (Part-Time)** As a leading digital marketing agency specializing in generating exceptional results for cannabis businesses, we take pride in our skilled team and a portfolio of attractive case studies showcasing our success. We are seeking a dedicated LinkedIn Outreach Specialist to further expand our...


  • Bogota, Colombia Wimbush & Associates, Inc. A tiempo completo

    **Job Title: Cold Outreach Specialist** **Location: [South or Central America - Remote / WFH]** **Job Type: Full-Time** **About us and the Cold Outreach Specialist Role**: **Key Objectives and Responsibilities**: - Lead Generation: Achieve a target of 40 Sales Qualified Leads per month who attend initial discovery calls with our sales team. - Performance...


  • Bogota, Colombia RSHA Home Health Agency A tiempo completo

    Responsibilities: - Develop and implement outreach strategies to promote awareness of our organization's programs and services. - Call and reach out to patients - Collect and analyze data on program effectiveness and community needs to inform outreach strategies. - Assist in the development and implementation of new programs to address community health...


  • Bogota, Colombia Chef's Deal Restaurant Equipment Co. A tiempo completo

    **Responsibilities**: - Develop and implement marketing strategies to increase brand awareness and sales. - Conduct outreach to potential customers and partners to build relationships and drive business growth. - Create and manage social media campaigns to engage with customers and promote our products. - Collaborate with the sales team to develop sales...


  • Bogota, Colombia Emapta A tiempo completo

    **Job Information**: Job Family **Back Office** *** Work Arrangement **Onsite** *** City **Bogota** *** State/Province **Distrito Capital de Bogotá** *** Country **Colombia** *** Here, we understand that achieving a harmonious work-life balance is paramount for our team's overall well-being and productivity. That's why we are excited to introduce...


  • Bogota, Colombia BruntWork A tiempo completo

    This is a remote position. This job post is for Colombian residents only. Schedule: - Full-time Schedule: M-F, 8am to 5pm CDT with 1 hour unpaid lunch break Client Timezone: Illinois time (CDT) Client Overview Our client owns multiple thriving dental practices across several locations. They are a successful and growing business looking to expand and provide...

  • Outreach Specialist

    hace 6 meses


    Bogota, Colombia Smart Capital Center A tiempo completo

    **ABOUT US** Our clients include some of the largest real estate companies in the US, such as JLL, Pacific Life Insurance, Keybank, and many others. **TEAM** Our team shares a passion for data and smart solutions for solving hard problems. You will be one of the early employees of a fast-growing startup. As an early employee, you will have a big impact...


  • Bogota, Colombia Medtronic A tiempo completo

    **Careers that Change Lives** The Associate Patient Service provides information and product support for technical and non-technical aspects of Pelvic Health therapies. The specialist provides this comprehensive information to patients and their families via telephone and written communications. The Associate Patient Service is responsible for documenting...


  • Bogota, Colombia Medtronic A tiempo completo

    **Careers that Change Lives We’re a mission-driven leader in medical technology and solutions with a legacy of integrity and innovation. Work with us to incentivize better patient care, and partner across the industry to make healthcare more affordable and accessible. Be a part of a community of experts committed to ensuring quality, affordable healthcare...


  • Bogota, Colombia Sagan A tiempo completo

    **Position: Client Success Specialist** **Location**: Remote (EST Timezone) **Work Schedule**:Monday - Friday, 9 AM to 5 PM (EST) As a Client Success Specialist, you will play a crucial role in managing and optimizing client experiences from onboarding to ongoing support. You will be the primary point of contact for our clients, ensuring their needs are...

  • Marketing Specialist

    hace 6 meses


    Bogota, Colombia Medtronic A tiempo completo

    **Careers that Change Lives **The role of marketing has never been more central to the growth for Medtronic. We value marketers with strong Customer and Market Insights, which are foundational to our ability to respond to customer needs. Value proposition, content, and messaging expertise are critical to drive customer engagement and acceptance. Broadening...


  • Bogota, Colombia Polo Staffing A tiempo completo

    We are seeking a highly skilled individual with expertise in the U.S. legal market to join our team remotely. As a B2B Appointment Scheduler and LinkedIn Outreach Specialist, your primary responsibility will be scheduling appointments with key stakeholders across the United States. You will utilize your superior understanding of the legal industry to...


  • Bogota, Colombia Wolfram A tiempo completo

    **Job title**:Academic Project Specialist Wolfram, creator of Mathematica, Wolfram|Alpha and Wolfram Language, is seeking a highly motivated Academic Project Specialist to join the Academic Innovation Support Group. The Academic Project Specialist is not just another team member in the Academic Innovation Support Group. They are a key advocate, driving the...


  • Bogota, Colombia Novartis A tiempo completo

    **Summary**: Monitorea y audita el programa de vigilancia de medicamentos, productos biológicos o dispositivos médicos de la compañía, incluida la ingesta, evaluación, procesamiento y seguimiento de informes adversos. Participa en la resolución de cualquier responsabilidad legal y en el cumplimiento de la normativa gubernamental. Garantiza una...

  • Jefe de Enfermeria

    hace 6 meses


    Bogota, Colombia Fresenius Medical Care A tiempo completo

    **_Description_**: - Lend direction as well as a caring attitude. Bring a smile and your vital knowledge to everyone every day. Brighten prospects for patients and your career._ **Connect with your goals and change lives** **with Fresenius Medical Care North America.** Here is your opportunity to make profound connections that make all the difference. As...

  • Data Entry Specialist

    hace 6 meses


    Bogota, Colombia Emapta A tiempo completo

    **Job Information**: Job Family **Back Office*** Work Arrangement **Onsite*** City **Bogota*** State/Province **Distrito Capital de Bogotá*** Country **Colombia*** **Join Our Client’s Team and Transform the Future of Healthcare!** Here, we understand the value of work-life balance like no other. As a Data Entry Specialist with our client in the...


  • Bogota, Colombia Emapta A tiempo completo

    **Job Information**: Job Family **IT** *** Work Arrangement **Permanent WFH** *** City **Bogota** *** State/Province **Distrito Capital de Bogotá** *** Country **Colombia** *** Here, we understand that achieving a harmonious work-life balance is paramount for our team's overall well-being and productivity. That's why we are excited to introduce...


  • Bogota, Colombia Cencora A tiempo completo

    - What you will be doing Provides budgets based on client completed quote questionnaire for temperature & time sensitive transport; Cell & Gene Therapies, Direct to/from Patient, general clinical trials, commercial pharmaceuticals and R&D material which includes: - Pricing - Packaging - Routing - Liaises with other World Courier offices/departments to find...

  • Billing Specialist

    hace 6 meses


    Bogota, Colombia Carbon Health A tiempo completo

    As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better. - 120+ locations and growing, along with...