Empleos actuales relacionados con Frontline Customer Service Agent - Desde casa - Blackbird Hospitality Management
-
Customer Service Representative
hace 4 meses
Desde casa, Colombia WindshieldHUB A tiempo completo**About Us** WindshieldHUB is one of the fastest-growing on-demand service providers in the United States. We pride ourselves on delivering best-in-class customer service to our clients, maintaining a solid vision and tradition. Our commitment to excellence drives us to expand our team with talented professionals who share our dedication to customer...
-
Real Estate Operations Assistant
hace 4 meses
Desde casa, Colombia Agent Launch A tiempo completo**About Agent Launch** Agent Launch helps real estate agents launch scalable client acquisition systems they own by leveraging the power of search engines, video, systems automation & remote talent. **About the role** The REOA (Real Estate Operations Assistant) is a key professional who acts as the right-hand to Real Estate Agents and all other...
-
Customer Service Representative
hace 4 meses
Desde casa, Colombia US Appliance A tiempo completoUS Appliance Repair Customer Service Representative - Give exceptional customer service - Organize and route incoming telephone calls - Able to be multi-player - Computer skills - Use Smartsheet for very basic functions - Must be able to manage time effectively Customer service representative with other office responsibilities. Hourly pay will increase...
-
Customer Service Agent
hace 3 meses
Desde casa, Colombia Bold Business A tiempo completoWe’re looking for a customer service representative who is excited to work from home (100% remote), who will receive inbound and outbound calls, solve inquiries. As CSR you must be great and confident on the phone in order to answer concerns, gather info, and be able to clarify any questions. For this, you must be able to work under pressure, handle...
-
Customer Service Agent
hace 4 meses
Desde casa, Colombia Bold Business A tiempo completoWe’re looking for a customer service representative who is excited to work from home (100% remote), who will receive inbound and outbound calls, solve inquiries. As CSR you must be great and confident on the phone in order to answer concerns, gather info, and be able to clarify any questions. For this, you must be able to work under pressure, handle...
-
Customer Service Representative
hace 4 meses
Desde casa, Colombia Sola Wood Flowers A tiempo completoSola Wood Flowers is looking for a Customer Service Representative to join our team. We are flexible around experience level, and prefer someone with experience in/around DTC & eCommerce. **Why work for us?** - Excellent, above market compensation. - Great benefits - Work with a friendly and collaborative group of people working together towards a common...
-
Customer Service Representative/ Dispatcher
hace 3 meses
Desde casa, Colombia Roads Consulting A tiempo completoPosition Name: Customer Service Representative/ Dispatcher Job purpose Support the day-to-day operations, focusing on internal/external customer service to deliver the highest level of service that meets and exceeds our department standards and service guarantees. REQUIRED QUALIFICATIONS **Education**: Business Administration or related Administrative...
-
Customer Service
hace 3 meses
Desde casa, Colombia Offshore PO A tiempo completoWe are looking for a motivated individual to assist with property management by reach out to prospect tenants regarding there leases and other inquiries. Responsibilities include communicating with current residence regarding issues and payments as well as to perform some other admin tasks. Must be fluent in English. **Must follow this link and fill out...
-
Customer Service Representative
hace 4 meses
Desde casa, Colombia Binance A tiempo completoBinance is a client-facing business, and Customer Service is extremely important for us. We hope to create a platform where our users are well supported with excellent quality, fast response time, and accurate information. Support is conducted via the ticketing system and a live chat and will include but not limited to customer queries, complaints, and...
-
Customer Service Representative
hace 4 meses
Desde casa, Colombia Binance A tiempo completoBinance is looking for an experienced Customer Support representatives to set up and expand our customer support operations. Customer Support is extremely important for us and we hope to create a platform where our users are well supported with excellent quality, fast response time and accurate information. Support is via a live chat and phone, and will...
-
Guest Service Agent
hace 4 meses
Desde casa, Colombia Better Talent A tiempo completo**COMPANY OVERVIEW**: Represent the beauty of the Northeast with Red Cottage - a leader in high-end vacation rentals. Concentrating our expertise on the scenic landscapes of Upstate New York, the Catskills, and the Hudson Valley, we offer properties that provide luxury experiences guests will always remember. ***: Are you a detail-oriented individual...
-
Live Chat Agent
hace 4 meses
Desde casa, Colombia Digital Customer Care Company BV A tiempo completo**Remote job. Start right away.** Looking for a varied remote agent role within an innovative global business? Able to speak English fluently? Then we’re looking for you! Digital Customer Care Company is looking for people with a high level of English for the position of Live Chat Agent to work directly for one of our accounts. **Our story (the short...
-
Customer Service Representative for Cycling
hace 4 meses
Desde casa, Colombia Paired A tiempo completoPaired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Our client, a US-based company in the cycling industry,...
-
Customer Service Generalist Co
hace 5 meses
Desde casa, Colombia Premier Media A tiempo completoHello, Customer Service Generalists! My name is Ari Siegel, and I am the Founder and CEO of History by Mail, a monthly subscription service for reproductions of historical letters and documents. Each letter comes with a separate document explaining the context of the letter including its author, recipient, and relevance to the events of its time, as well as...
-
Customer Service Representative
hace 3 meses
Desde casa, Colombia Binance A tiempo completoBinance is the leading global blockchain ecosystem and cryptocurrency infrastructure provider whose suite of financial products includes the world’s largest digital-asset exchange. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. If you’re looking for a fast-paced, mission-driven organization where opportunities...
-
Multilingual Customer Service Representative
hace 4 meses
Desde casa, Colombia SupportNinja A tiempo completoWe’re obsessed with growth. From enabling companies to flourish, to helping careers bloom. SupportNinja was founded in 2015 to help companies solve for scale and connect them with a wider world of talent. Our vision is to show the world a better way to grow by developing the best people, implementing the latest technology, and challenging the status...
-
Customer Support Agent
hace 4 meses
Desde casa, Colombia Able A tiempo completo**Overview** Able is a purpose-driven company focused on making the overall population fitter, healthier, and happier by providing a 360-degree personalized approach to weight care for tens of thousands of people worldwide. We are customer-obsessed, authentic, and super pumped to create innovative tech solutions that are accessible and will impact and...
-
Cycling Expert Customer Service Representative for
hace 3 meses
Desde casa, Colombia Paired A tiempo completoPaired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. Our client, Paired, is currently seeking a Cycling...
-
Customer Service Representative Ii
hace 3 meses
Desde casa, Colombia SupportNinja A tiempo completoSalary**:$3,651,900** Schedule**:5AM-2PM EST, Monday - Friday** Type of Contract**:Full Time Employment** Work Set Up**:Permanent Remote / Work-At-Home** Equipment Provision**:Company Provided** **What does a day in the life of a Customer Service Representative look like?**: - Provides in-depth information about products and services to customers -...
-
Customer Service/technical Support Representative
hace 4 meses
Desde casa, Colombia Peak Support A tiempo completo**Join Peak Support: Where Passion Meets Purpose** At Peak Support, we're not just another outsourcing company—we're a dynamic, fast-growing team that values integrity, respect, excellence, collaboration, and compassion. As a Great Place to Work-Certified company with the best Glassdoor rating in the business process outsourcing (BPO) industry, we're...
Frontline Customer Service Agent
hace 3 meses
Join our team at Blackbird Hospitality Management, where we're dedicated to providing unforgettable experiences for our guests in the world of short-term rentals. We believe in setting standards that exceed the norm, and we're looking for a customer service agent who aligns with our vision.
Job Responsibilities:
Guest Interaction: You'll be the friendly face behind our guest interactions, responding promptly and warmly to inquiries, bookings, and concerns, ensuring every interaction leaves a lasting positive impression.
Communication Excellence: Engage with guests naturally and fluently in English, steering clear of robotic BPO scripts. We value authentic connections and personalized service.
Problem-Solving: Proactively address guest concerns with innovative solutions aimed at enhancing their experience, turning potential issues into opportunities.
Booking Management: Manage reservations, modifications, and cancellations with precision, ensuring accuracy and efficiency in every transaction.
Feedback Loop: Be the voice of our guests, collecting valuable feedback to fuel our continuous improvement efforts, and fostering a culture of learning and growth.
Maintain Data Integrity: Keep our records up-to-date and accurate.
Stay Updated: Stay informed about our property features, services, and local attractions, empowering you to assist guests with their inquiries and enhance their stay experience.
Required Skills & Qualifications:
Advanced or native-level proficiency in both written and oral English, with a focus on authenticity and rapport-building. (Excluding)
Proven work experience in customer service, ideally within the short-term rental or hospitality sector.
Strong problem-solving abilities, coupled with a knack for critical thinking and efficiency.
Familiarity with property management systems and platforms.
Impeccable organizational skills and attention to detail.
In a fast-paced role, there may be times when you need to innovate or find creative solutions, and in a dynamic setting like a short-term rental management company, communication, critical thinking, and time management are key. So we’d like to hear about your performance regarding these skills in a short video (no more than 8 minutes), addressing the following:
How do you thrive in high-pressure situations while maintaining focus and productivity?
Share your strategy for prioritizing tasks and meeting multiple deadlines within tight timeframes, including an example of a time you thought outside the box to deliver results.
What unique blend of skills, experiences, and qualities do you possess that make you the perfect fit for this role? How does your background align with our objectives and requirements?
Blackbird Hospitality Management Team.
**Experience**:
- customer service: 1 year (required)
**Language**:
- Inglés (required)
Application Deadline: 08/06/2024
