Assoc Customer Specialist Global Commercial

hace 6 meses

Bogota, Colombia Medtronic A tiempo completo

**Careers that Change Lives**

The Associate Customer Specialist is a critical member of the Global Commercial Operations Team. In this role you will provide support for meeting card expense transactions within the Marketing Services Operations group. The primary role of the Associate Customer Specialist is to ensure timely and accurate reporting of meeting expenses and compliance with reporting of transfers of value related to healthcare professional interactions. These interactions are primarily through Medtronic events executed by multiple businesses. Critical to this role is the ability to collaborate and align standard business processes to facilitate reporting and compliance.

A career at Medtronic is like no other. We’re purposeful. We’re committed. And we’re driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide.

**A Day in the Life**
- Knowledge of company business conduct standards
- Support meeting card reconciliation in Concur for expense reporting
- Maintain updated knowledge of rules, regulations, and standards in the areas of compliance and related matters of interest to the department
- Collaborate cross-functionally to execute tasks in a timely manner
- Work individually and with a team in recommending action, scheduling, and planning projects and managing projects to completion
- Gather, collect, record, track and verify data and information from multiple sources
- Perform various projects as assigned
- May act as a mentor to colleagues or may direct the work of other entry-level professionals
- Ability to use multiple software programs

Responsibilities may include the following and other duties may be assigned.
- Provide project or program support to a functional group or business process
- Monitor program/project/system status, budget, and timetables
- Gather and compile information for reporting
- Provide technical support, which may include program/system training, program/system documentation, data extractions, review, tracking and coding

**Must Have: Minimum Requirements**
- **Bachelor’s Degree in administrative areas.**:

- **Fluent english level.**:

- **1 or 2 years of related experience administrative support, functional roles, administrative support, customer service, Global Commercial Operations or related.**:

- **Ability to work in a fast-paced environment with high attention to detail.**:

- **Strong relationship building, communication and interpersonal skills.**:

- **Strong teamplayer.**:

- **Excellent organizational skills required with ability to prioritize in a fast-paced, ever-changing environment.**:

- **Strong written and oral communication skills.**:

- **Able to manage time and complete multiple projects independently and proactively.**:

- **Must maintain a high level of confidentiality.**:

- **Must exhibit a professional demeanor and be able to establish relationships.**:

- **Ability to handle difficult situations.**:

- **Demonstrated organizational skills and detail oriented.**

**Nice to Have**
- **Medical Device Industry experience.**:

- **Familiarity with Concur and Cvent.**:

- **Excellent organization and prioritization skills.**:

- **Proficiency with MS office (Word, Excel, PowerPoint, etc.).**

**About Medtronic**

**Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.**

**We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.**

**Physical Job Requirements**

**The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)

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