Sr. Business Analyst

Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a

culture of inclusion

for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Sr. Business Analyst

Who is Mastercard?

Mastercard is a world leading payments and technology company with the aspiration to help reshape the digital economy so everyone can realize their ambitions. Technology is our product, and we pride ourselves in using the latest technologies to create secure, customer centric experiences.

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.

Job Title

Sr. Business Process Improvement

Mastercard Consolidated Billing System (MCBS) program is looking for a Senior Analyst responsible for driving the projects to improve the Billing Experience and support related activities across Billing Services.
- Business analyst and project management work related to MCBS project, system, and operations flows.

The Role

Successfully deliver major projects and complex assignments with broad scope and long-term business implications. You will contribute to the strategies and design choices to build comprehensive believable and achievable execution plans to deliver new features and capabilities for our customers. You will manage workstreams and system enhancements that will drive the execution on broadly impacting initiatives.

All about you
- Well versed in Mastercard’s business and products.
- Have a passion for projects that will support the system build, operation and maintenance to meet business needs
- Obsessed with results, and effectively communicate the project objectives and how success will be measured to stakeholders.
- Develop and drive metrics for team delivery through in-house and vendor based tools.
- Remove impediments with the right sense of urgency, or guide teams in doing so
- Coordinate with cross functional teams within MasterCard across locations to ensure project success
- Being keenly aware of what is being delivered by the team and why, and the big program picture
- Maintain, Radiate and Present project related information, & metrics for leadership review
- Recommend strategic direction, continuous improvements and policy changes.
- Advance operational and business concerns or issues relative to future business programs, projects, or enhancements that may affect consistent delivery of quality services.
- Lead system enhancements to better enable scalable pricing initiatives.
- Own collection and reporting of project and program metrics

Qualifications:

- Experience writing requirements and testing solutions.
- Knowledge of multiple software development concepts and methodologies
- Detail-oriented, proactive and able to function under pressure in an independent environment along with a high degree of initiative and self-motivation to drive results.
- Strong communication skills - both verbal and written - and strong relationship, collaboration skills along with strong project management and management reporting capabilities.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices;- Ensure the confidentiality and integrity of the information being accessed;- Report any suspected information security violation or breach, and- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.