Service Management Consultant

We need an ambitious, sensitive, and outgoing Customer Service: Consultant/Intakes Specialist to join our team for a long-term position at our fast-paced, established firm. We are looking for individuals who can pay very close attention to detail and get required information from potential and existing clients. The intake specialist should be friendly,...

**About NeuraFlash**: We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels,...

**_ Responsibilities: _** - Incident Management: Resolve routine in-scope technical incidents independently. Work with team members to resolve more complex incidents. Document known errors and work arounds. - Escalation Management: identify and action escalations in line with defined policy - Change Management/ Implementation: Under general direction...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: This role is responsible for managing all aspects of IT changes. Changes will be reviewed for, prioritization, impact and their overall impact to TU’s environment, ultimately approving or rejecting the changes. In addition, the change manager will prep, organize and chair various technical...

**About NeuraFlash**: We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels,...

Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...

**Service Request Management Analyst** **About SLB** **About the Bogota Information Technology Center (BITC)** The Bogota Information Technology Center (BITC) has a fundamental and critical role in SLB’s corporate transformation and for delivering digital solutions to the larger organization. Our company has embarked on a corporate transformation to...

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION: - IT service management is the craft of implementing, managing, and delivering IT services to meet the needs of the organization. It ensures that the appropriate mix of people, processes, and technology are in place to provide value. - Key Responsibilities: - Business analysis Investigates operational...

Johnson & Johnson is currently recruiting a Global Service Management, Manager (New Consumer Health Company). This position may be located in the Philippines, US, Prague, Bogota, and Cali Columbia. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science bringing...

Johnson & Johnson is currently recruiting a Global Service Management, Manager (New Consumer Health Company). This position may be located in the Philippines, US, Prague, Bogota, and Cali Columbia. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science bringing...

Are you a dynamic bilingual professional passionate about the commercial world and customer satisfaction? Seize this opportunity to shine! We are seeking a Commercial Management and Customer Service Specialist to join our energetic team at Doctora Veronicas Dental Office (Dental Tourism) **Responsibilities**: - Efficiently manage leads from our CRM...

Please attach an English version of your CV. - The entire recruitment process will be communicated in English. - This is a full-time contractor role. - This role is available in LATAM and the Philippines. - The salary range is between US $2000 to US $2500 per month, all in **Summary of Primary Job Responsibilities**: - The **Senior Consultant** is...

As a global leader in digital business transformation, Bizagi provides the power to deliver rapid process automation and ignite digital business transformation across the enterprise. Bizagi’ s digital business platform wraps around existing IT systems, giving organizations the immediate business agility and process orchestration required to compete in the...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Dynamics of the Role As part of the Enterprise Compliance - Program Management Office, this Consultant position will support the strategic implementation of TransUnion’s Enterprise Issue Management Program. Under guidance of the Issue Management Program Manager, you will lead a variety of...

Result of Service The national Consultant on Territorial Integration is expected to provide support and advice to Mission leadership regarding territorial integration. The Consultant is expected to participate in strategic meetings and to provide advice for Mission leadership and relevant staff on such matters as appropriate. Likewise, the Consultant is...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: As a Customer Success Experience Consultant you own first line support for day-to-day operational and technical questions for our standard support customers. You play a key role in ensuring global solutions are performing to their stated service level agreement (SLA) standards by assessing...

**Job Information**: Project/Activity - MELSAIndustry - USAIDCity - BogotaState/Province - Bogota, D.C.Country - ColombiaZip/Postal Code - 110111HIghest Level of Education - Master's DegreeWork Experience - 7-10 years- Panagora Group is a woman-owned small business specializing in global health and international development that provides Monitoring,...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We’re consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while...

The consultant, working with the Compliance, Forensics and Intelligence team, will provide risk management consulting services and analysis in the areas of due diligence, business intelligence, fraud investigations, regulatory risk and compliance, litigation support, antitrust investigations and other types of problem solving for regional and multinational...

Customer Service Coordinator: Support for the customer service line staff. He or she is responsible for resolving issues, working with clients and staff to overcome conflict, and to provide quality customer service. The coordinator is responsible for supervising staff interactions with clients and providing coaching and support. How to manage a client...