Order Management Analyst

hace 2 semanas


Cali, Colombia Mondelēz International A tiempo completo

**Job Description**:
**Are You Ready to Make It Happen at Mondelēz International?**

**Join our Mission to Lead the Future of Snacking. Make It Possible.**

You will be responsible for order modification and allocation of available stock to customer orders when stock is constrained, delivering against service and fill rate targets.

**How you will contribute**

You will:

- Manage the order fulfilment process, respecting the customer segment and channel mix
- Balance supply constraints and delivery of service levels through cross-functional alignment
- Use appropriate tools and processes such as availability checks and stock allocation rules
- Effectively manage new product introductions and product withdrawals to maximize sales and to minimize write-offs

**What you will bring**

A desire to drive your future and accelerate your career and the following experience and knowledge:

- Good numerical, analytical and logical reasoning skills
- High-level of SAP competence
- An FMCG/CPG company
- A customer-facing role within customer service, logistics or sales
- Experience in an order-to-cash environment
- Experience in customer service, logistics and sales
- Good knowledge of the total supply chain/order-to-cash process
- Strong analytical and problem-solving skills

**Más sobre este rol**:
El propósito del rol es tener un punto de contacto para clientes internos y externos para el cumplimiento de pedidos dentro del proceso OTC. El/La Order Management Analyst, es responsable de vincular las operaciones administrativas con las actividades diarias de la oficina principal. Brindar soluciones a tiempo para problemas relacionados con pedidos de clientes, rendimiento de ventas y transiciones de cartera.

**Educación / Certificaciones**:

- Profesional en carreras Administrativas, Finanzas o Ingeniería Industrial.

**Requisitos específicos del rol**:

- Entre 1 y 2 años de experiência en Customer Service.
- Experiência en Order Management.
- Manejo de SAP.
- Manejo de Excel intermedio (Pivots, fórmulas intermedias, merge para reportes).
- Inglés intermedio-avanzado: Comunicación constante con equipos de soporte ubicados en la India.

**Ubicación**:Andino (Colombia - Cali, Ecuador o Perú)
- Posición temporal por proyecto.

**No Relocation support available**:
**Business Unit Summary**:
**WACAM is Mondelez International’s Latin America presence with 1,700 wonderful people proudly representing a diversity of cultures and nationalities. WACAM includes 12 countries—Colombia, Ecuador, Peru, Chile, Bolivia, Panama, Costa Rica, Nicaragua, Honduras, Guatemala, El Salvador, and the Dominican Republic—and the U.S. territory of Puerto Rico. We make and distribute our global brands and local jewels such as **_Choco-Soda _**, **_Doña Pepa _**, **_Coronitas _**and **_Cua-Cua _**to over 190 million discerning consumers.**:
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Where permitted by internal policies and local laws, new hires are required to be fully vaccinated with the COVID-19 vaccine as a condition of employment by their date of hire, unless they are granted a medical accommodation.

**Job Type**:
Temporary (Fixed Term)

Order Management (OTB)

Customer Service & Logistics


  • Senior Java Developer

    hace 4 días


    Cali, Colombia Endava A tiempo completo

    **Responsibilities**: **Influence**: Interacts with and influences department/project team members. Frequent external contact with customers and suppliers. In predictable and structured areas may supervise others. Decisions may impact work assigned to individuals/phases of the project. **Complexity**: Broad range of work, sometimes complex and non routine,...


  • Cali, Colombia Colgate-Palmolive A tiempo completo

    No Relocation Assistance Offered 158645 - Cali, Valle del Cauca, Colombia **Who We Are** Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and...

  • Finance Analyst

    hace 4 días


    Cali, Colombia Kenvue A tiempo completo

    **FINANCE ANALYST**-2307002257W **Description** Johnson & Johnson New Planned Consumer Health Company, con sede en Skillman, Nueva Jersey, es una de las mayores empresas del mundo de productos de consumo para la salud y el cuidado personal. Nuestras empresas de consumo producen muchas de las marcas más fiables del mundo, entre ellas JOHNSON'S® Baby,...

  • Tax Analyst

    hace 2 días


    Cali, Colombia Colgate-Palmolive A tiempo completo

    No Relocation Assistance Offered 152462 - Cali, Valle del Cauca, Colombia **Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions!** **If this is how you...

  • Revenue Growth Management Analyst

    Encontrado en: beBee S CO - hace 4 semanas


    Cali, Colombia Colgate-Palmolive Company A tiempo completo

    No Relocation Assistance Offered # 158645 - Cali, Valle del Cauca, ColombiaWho We Are Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and...


  • Cali, Colombia Tate & Lyle A tiempo completo

    **Customer Service Analyst helps customers with complaints, orders, samples and special requirements, give customers information about products and services, take orders, coordinate deliveries and process returns. This role is the primary contact for customers and internal stakeholders, acting as the liaison to ensure strong communication amongst all...

  • Quality Analyst

    hace 6 días


    Cali, Colombia TaskUS A tiempo completo

    **Job Description: Quality Analyst (Chat)**: The Quality Analyst is responsible for creating an end-to-end test plan including quality metrics; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. The solution should be tested in terms of functionality, performance,...

  • OTC Andean Manager

    hace 7 días


    Cali, Colombia Mondelēz International A tiempo completo

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Possible.** You will manage order management and invoicing for a specific market. **How you will contribute** You will: - Capture, process and validate orders from customers using all means of transmission in an...

  • Continuous Improvement Analyst for Foundever

    Encontrado en: Talent CO C2 - hace 23 horas


    Cali, Colombia Foundever A tiempo completo

    Continuous Improvement Analyst for Foundever - Athens, Greece Req ID#: 383133 Athens, GR, 104 34 Job Description: About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands....

  • Quality Analyst

    Encontrado en: Talent CO C2 - hace 1 semana


    Cali, Colombia Baxter A tiempo completo

    This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

  • Web Content Analyst

    hace 2 días


    Cali, Colombia Colgate-Palmolive A tiempo completo

    No Relocation Assistance Offered 154739 - Cali, Valle del Cauca, Colombia Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions! If this is how you see your...

  • Quality Analyst

    hace 4 días


    Cali, Colombia TaskUS A tiempo completo

    **About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...


  • Cali, Colombia Mondelēz International A tiempo completo

    **Job Description**: **Are You Ready to Make It Happen at Mondelēz International?** **Join our Mission to Lead the Future of Snacking. Make It Possible.** You will execute warehouse operations in term of service, cost, health and safety, quality, food defense, sustainability, legal requirements and policies compliance. You will also work collaboratively...

  • Quality Analyst

    Encontrado en: Talent CO C2 - hace 1 semana


    Cali, Colombia TaskUs A tiempo completo

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Trilingual Quality Analyst

    Encontrado en: Talent CO C2 - hace 1 semana


    Cali, Colombia TaskUs A tiempo completo

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Benefits Analyst

    hace 7 días


    Cali, Colombia TaskUS A tiempo completo

    Support Colombia benefit programs including health, life, dental, voluntary, Next Gen, voluntary benefits, alliances, and others - Serve as local benefit point of contact - Support day-to-day benefits administration and compliance of programs, through management of internal and vendor partner relationships. - Support relationships with vendors, brokers, and...

  • Real Time Analyst for a leading manufacturer of drones

    Encontrado en: Talent CO C2 - hace 23 horas


    Cali, Colombia Foundever A tiempo completo

    Real Time Analyst for a leading manufacturer of drones - Lisbon, Portugal Req ID#: 381018 Lisboa, Portugal, PT Job Description: Come and work with us. We are looking for a talented and accomplished Real Time Analyst to be responsible for the intraday management of resources, to ensure the correct number of agents at the right times are in their seats...

  • Dutch speaking Quality Analyst

    Encontrado en: Talent CO C2 - hace 23 horas


    Cali, Colombia Foundever A tiempo completo

    Dutch speaking Quality Analyst - Athens, Greece Req ID#: 373157 Athens, Athens, GR Job Description: About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative...


  • Cali, Colombia Solvo Global SAS A tiempo completo

    Receive and process incoming inquiries and requests for services, assessing the needs and determining the appropriate course of action Information Gathering: - Conduct thorough interviews with clients, collect accurate information, asking probing questions to get the whole story Documentation: Inquiry Resolution: - Provide prompt and professional...


  • Cali, Colombia BAXTER A tiempo completo

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...