Personal Injury Intake Case Analyst

hace 2 semanas


Cali, Colombia Solvo Global SAS A tiempo completo

Receive and process incoming inquiries and requests for services, assessing the needs and determining the appropriate course of action

Information Gathering:

- Conduct thorough interviews with clients, collect accurate information, asking probing questions to get the whole story

Documentation:
Inquiry Resolution:

- Provide prompt and professional responses to inquiries, addressing questions, concerns and providing accurate information or direct to the relevant parties

Screening and Qualifications:

- Assess client qualifications for a case based on predetermined criteria, making informed decisions, and referring ineligible clients to alternative resources/ services

Follow-Up:

- Maintain regular communication with clients to ensure a smooth transition into the firm's services

Communication: With legal professionals and staff, clients and prospects, and leadership

Qualifications/ Experience:

- Bachelor's degree in a relevant field or equivalent work experience
- Previous inside sales/ account management experience

Analytical skills
- Previous CRM (Customer Relationship Management) (Customer Relationship Managment software) experience
- Personal injury legal experience a PLUS
- Solid understanding of and use of Strategic Selling techniques
- Must understand the sales funnel process.
- Ability to overcome objections and high persuasion.

**Requirements**:
1. Previous CRM (Customer Relationship Management) (Customer Relationship Managment software) experience

2. Personal injury legal experience a PLUS

3. Solid understanding of and use of Strategic Selling techniques

5. Must understand the sales funnel process.

6. Ability to overcome objections and high persuasion.

**Schedules**: 6 P.M. a 1 A.M. - 1 A.M. a 8 A.M.

Tipo de puesto: Tiempo completo, Indefinido

Sueldo: $2.900.000 - $3.100.000 al mes


  • Quality Analyst

    hace 4 semanas


    Cali, Colombia BAXTER A tiempo completo

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...


  • Cali, Colombia Foundever A tiempo completo

    Continuous Improvement Analyst for Foundever - Athens, Greece Req ID#: 383133 Athens, GR, 104 34 Job Description: About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands....


  • Cali, Colombia Foundever A tiempo completo

    Dutch speaking Quality Analyst - Athens, Greece Req ID#: 373157 Athens, Athens, GR Job Description: About Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative...

  • Web Content Analyst

    hace 4 días


    Cali, Colombia Colgate-Palmolive A tiempo completo

    No Relocation Assistance Offered 153080 - Cali, Valle del Cauca, Colombia **Job Summary**: Web Content Analyst is responsible for the leadership of delivering website implementations for Colgate subsidiaries following digital industry standards and best practice as well as following Colgate policies. You will communicate with main stakeholders, passing...

  • Web Content Analyst

    hace 7 días


    Cali, Colombia Colgate-Palmolive A tiempo completo

    No Relocation Assistance Offered 152580 - Cali, Valle del Cauca, Colombia **Job Summary**: Web Content Analyst is responsible for the leadership of delivering website implementations for Colgate subsidiaries following digital industry standards and best practice as well as following Colgate policies. You will communicate with main stakeholders, passing...


  • Cali, Colombia Chiper A tiempo completo

    **Acerca de Chiper** Chiper es el ecosistema de comercio electrónico B2B líder en América Latina y tenemos la misión de democratizar el comercio electrónico para un millón de tiendas de barrio y los millones de compradores que las visitan para satisfacer sus necesidades domésticas. La solución integral de categorías cruzadas de Chiper garantiza...

  • Sr Analyst, Sc

    hace 2 días


    Cali, Colombia BAXTER A tiempo completo

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...


  • Cali, Colombia BAXTER A tiempo completo

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

  • Tax Coe Analyst Sr

    hace 3 días


    Cali, Colombia Colgate-Palmolive A tiempo completo

    No Relocation Assistance Offered 151704 - Cali, Valle del Cauca, Colombia **Do you want to come to work with a smile and leave with one as well? In between those smiles, your day consists of working in a global organization, continually learning and collaborating, having stimulating discussions, and making impactful contributions!** **If this is how you...

  • Financial Analyst

    hace 4 semanas


    Cali, Colombia Colgate-Palmolive A tiempo completo

    Ningún apoyo económico por reubicación 151241 - Cali, Valle del Cauca, Colombia Analista de Finanzas (Tesorería Región Andina): Persona responsable de todas las actividades gestionadas desde y para el Andean Hub relacionadas con la relación y servicios de los bancos locales y globales, por lo que esta persona debe trabajar de cerca con el LTC (Centro...


  • Cali, Colombia BAXTER A tiempo completo

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...

  • Community Lead

    hace 6 días


    Cali, Colombia TaskUS A tiempo completo

    **At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives. Our rapid growth demands high performance, and we're proud to say that we have a talented and motivated team along for the ride. We invest in our team because #peoplefirst isn't just a phrase, it is the cornerstone on which we have...

  • Community Lead

    hace 7 días


    Cali, Colombia TaskUs A tiempo completo

    At TaskUs we look for individuals who are constantly striving for excellence in both their personal and professional lives. Our rapid growth demands high performance, and we're proud to say that we have a talented and motivated team along for the ride. We invest in our team because #peoplefirst isn't just a phrase, it is the cornerstone on which we have...


  • Cali, Colombia Chiper A tiempo completo

    **About Chiper** Chiper is a technology startup present in Colombia, Mexico and Brazil. The platform offers mass consumption products at direct prices from manufacturers to independent businesses such as neighborhood stores, liquor stores, mini markets, etc. Our purpose is to create bridges between middle and low income people who are looking for better...


  • Cali, Colombia Colgate-Palmolive A tiempo completo

    No Relocation Assistance Offered 160055 - Cali, Valle del Cauca, Colombia **Who We Are** Colgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and...


  • Cali, Colombia Colgate-Palmolive Company A tiempo completo

    No Relocation Assistance Offered# 160055 - Cali, Valle del Cauca, ColombiaWho We AreColgate-Palmolive Company is a caring, innovative growth company that is reimagining a healthier future for all people, their pets and our planet. Focused on Oral Care, Personal Care, Home Care and Pet Nutrition, we sell our products in more than 200 countries and...

  • Wellness Coach

    hace 1 semana


    Cali, Colombia TaskUs A tiempo completo

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...