Service Engineer

hace 4 semanas


Bogota, Colombia Hitachi Energy A tiempo completo

1. Brindar soporte técnico de manera remota y en campo para identificar problemas técnicos y definir acciones correctivas en su área de especialización en varias categorías: instalación, puesta en servicio, mantenimiento, reparaciones, actualizaciones, renovaciones, reemplazos, entre otras, cumpliendo con las expectativas del cliente y procedimientos internos preestablecidos.

2. Orientar y realizar las actividades de acuerdo con la planificación establecida y las solicitudes recibidas, manteniendo una buena relación con los clientes y entendiendo sus necesidades, así como identificando nuevas oportunidades de negocio y remitiéndolas internamente a los trámites necesarios y cumpliendo las demandas, contribuyendo a la satisfacción de los clientes.

3. Validar la documentación técnica elaborada para la ejecución del servicio, reportando especificaciones y cantidad de materiales utilizados (repuestos reemplazados, horas dedicadas y otra información sobre oportunidades de mejora en los productos de la empresa), actividades realizadas en relación con la planificación del proyecto, de acuerdo a procedimientos, poniéndolos a disposición de las áreas de negocio. 4. Revisar y preparar listas de verificación, manuales y otros documentos pertinentes a las actividades de servicio de campo y la puesta en servicio.

5. Informar a los gerentes jerárquicos y de proyecto sobre el progreso de las actividades de campo y resaltar oportunidades / mitigar riesgos.

6. Realizar ensayos de fábrica de los equipos de comunicaciones, asegurando su correcto funcionamiento.

7. Capacitarse en forma continua en los equipos y funcionalidades asociadas.

8. Hacer rutinas de inspección y mantenimiento, cumpliendo con la norma, procedimientos, requisitos de calidad, salud, seguridad ocupacional y medio ambiente, así como velar por la imagen de la empresa, apuntando a la continuidad del suministro energético y prestación de los servicios contratados, dentro de los estándares de calidad exigidos por la empresa, organismos reguladores y clientes.

9. Experiência en sistemas de comunicación óptica SDH/MPLS, redes y administradores SNMP

10. Deseable experiência con equipos de tele protección, equipos de onda portadora y centrales telefónica

Habilidades Técnicas:
Experiência en trabajos en subestaciones

Esquemas de comunicaciones, protección en subestaciones, sistemas de supervisión, protocolos de comunicaciones y pruebas de sistemas integrados
- Conocimientos de comunicaciones de Hitachi Energy: FOX, ETL, NSD, FOXMAN**Basic Info**

**Location**
- Bogota, Colombia**Job Type**
- Full time**Experience**
- Experienced**Job function**
- Engineering & Science**Contract**
- Regular**Publication date**
- 2023-04-10**Reference number**
- JOB_POSTING-3-26126


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