QA Training Specialist

hace 3 semanas


Bogota, Colombia UNITED PARCEL SERVICE A tiempo completo

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

**Job Summary**

The **Quality Assurance (QA) Training Specialist of the Quality Support Center (QSC)** supports the Training Program at UPS Healthcare. He/She identifies critical (skill) gaps in the current training program, assists in the development training materials, and train employees. In this role, he/she provides support to the Quality Support Center Management Team and assist in the execution projects and initiatives in alignment with the organizational training strategy. In addition, he/she gathers training data, identifies risks associated with the training program, and communicates to the next level of management.

**Other Duties**
- Trains new UPS Healthcare employees.
- Supports the onboarding process development, creation of an effective training plan, and evaluates program effectiveness.
- Assist in the development of training content and collaborates with stakeholder to ensure content is in alignment with UPS policy and procedures.
- Supports training effectiveness and review feasibility of the training materials.
- Utilizes evaluation tools to collect data from the electronic Quality Management System (eQMS).
- Designs standardized reports to ensure key performance indicators are measurable.
- Provides administrative assistance for employee setup and training material uploads (as applicable).
- Provides support for any training related queries funnel through the QSC.
- Recommends changes and/or continuous improvement ideas to the next level of management.

**Preferred Competencies**
- Experience with healthcare regulations (e.g., cGMP, GDP, GMP) guidelines is preferred.
- Experience with ISO 9001 and ISO 13485 standards is an advantage.
- ** Advanced English**:

- Knowledge of Quality Management System is an advantage.
- Experience with working with learning management systems (LMS)
- Knowledge of Microsoft Office (Excel, Word, Outlook, Access).
- Identify potential gaps in the processes and make recommendations for possible improvements.
- Strong time management skill, able to work within time-limits (deadlines).

**MINIMUM QUALIFICATIONS**
- Bachelor's Degree (or internationally comparable degree) - Preferred
- Bachelor's Degree (or internationally comparable degree) - Science or related discipline - Preferred

**Grade: 10C**

**Location: Bogota**

**Deadline to apply: Monday 17th June, 2024.**

**Employee Type**:
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.


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