Client Services Specialist

hace 3 semanas


Bogotá Cundinamarca, Colombia Reclatam A tiempo completo

**About the Firm**:
Our client, a dedicated family law firm, is committed to providing compassionate and effective legal services. They are looking for a skilled Client Services Specialist to manage client intake and provide essential administrative support, ensuring clients receive a high standard of service throughout their legal journey.

**Role Overview**:
The Client Services Specialist will play a pivotal role in managing the client experience, from the initial intake process to ongoing support. This role requires a highly organized, empathetic professional who can effectively communicate with clients, handle sensitive information, and provide strong administrative support for the firms attorneys.

**Key Responsibilities**:

- **Client Intake & Onboarding**:

- Serve as the initial point of contact for prospective clients, gathering essential information to understand their needs and the nature of their cases.
- Conduct intake assessments to ensure accurate, complete information is gathered to guide the legal process.
- Provide a supportive and confidential experience for clients during initial consultations.
- **Client Support & Communication**:

- Act as a liaison between clients and attorneys, providing timely updates and managing client expectations.
- Maintain regular communication with clients to keep them informed and respond to inquiries, ensuring a smooth experience throughout their case.
- **Administrative Duties**:

- Manage scheduling for attorney-client meetings and court appointments.
- Organize and maintain case files, ensuring accurate documentation and easy access for attorneys.
- Assist with drafting and reviewing basic legal documents and client correspondence.
- **Process Optimization**:

- Identify and suggest improvements for intake and administrative workflows to enhancclient service quality.
- Support in developing resources or materials to streamline client interactions.

**Qualifications**:

- 1+ year of experience in client service or administrative roles, ideally within a law firm from the U.S.
- Strong organizational skills and ability to manage multiple priorities in a fast-paced setting.
- Excellent interpersonal and communication abilities, with a focus on empathy and client care.
- Proficiency in legal software and familiarity with legal document management; experience with intake or CRM systems is a plus.
- Ability to work independently in a remote environment, demonstrating reliability and professionalism.

**Compensation & Benefits**:
This is a remote, full-time position with a monthly compensation of $1900 USD, providing the opportunity to grow within a well-regarded family law firm.

**Equal Opportunity**:
We are proud to provide diverse placement opportunities and we are an equal-opportunity employer.

Tipo de puesto: Tiempo completo

Pregunta(s) de postulación:

- Cuanto tiempo tienes de experiência en Case Managers en Family Law y Customer service?



  • Bogotá, Cundinamarca, Colombia RecLatam A tiempo completo

    **About the Firm**: Our client, a dedicated family law firm, is committed to providing compassionate and effective legal services. They are looking for a skilled Client Services Specialist to manage client intake and provide essential administrative support, ensuring clients receive a high standard of service throughout their legal journey. **Role...


  • Bogotá, Bogotá D.E., Colombia RecLatam A tiempo completo

    About Us:At RecLatam, we're dedicated to providing exceptional legal services to our clients. We're seeking a skilled Client Services Specialist to manage client intake and provide administrative support, ensuring a high standard of service throughout their legal journey.Role Overview:The Client Services Specialist will play a pivotal role in managing the...


  • Bogotá, Cundinamarca, Colombia Amazon Web Services Colombia S.A.S. A tiempo completo

    Bachelor’s degree in computer science or equivalent with 8+ years of relevant working experience, or Master’s degree in computer science or equivalent with 5+ years of working experience. - Experiences related to machine learning, deep learning, NLP, CV, GNN, or distributed training. - 5+ years of relevant experience in developing and deploying large...


  • Bogotá, Cundinamarca, Colombia Mastercard A tiempo completo

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • Bogotá, Bogotá D.E., Colombia Amazon Web Services Colombia S.A.S. A tiempo completo

    About the Role:As a Senior AI Specialist on our Professional Services team, you will be responsible for designing and developing robust and scalable AI solutions for business problems. You will interact with customers directly to understand their business needs and help them implement their ML ecosystem. You will also analyze and extract relevant information...


  • Bogotá, Bogotá D.E., Colombia Mastercard A tiempo completo

    Job Title: Associate Specialist, HR ServicesAbout the Role:We are seeking an experienced and organized Associate Specialist to join our Global Business Services Center (GBSC) team. As an Associate Specialist, you will be responsible for providing support in resolving inquiries across a breadth of functional areas and supporting programs and processes on a...


  • Bogotá, Bogotá D.E., Colombia RecLatam A tiempo completo

    About Us:At RecLatam, we are dedicated to delivering exceptional legal services to our clients. We are seeking a highly skilled Client Services Specialist to join our team and provide top-notch support in managing client intake and administrative tasks.Key Responsibilities:Client Intake & Onboarding:Act as the primary point of contact for prospective...


  • Cundinamarca, Colombia Halliburton Energy Services A tiempo completo

    We are seeking a skilled Freight Coordination Specialist to join our team at Halliburton Energy Services. This entry-level position requires no previous experience, but a strong foundation in supply chain management and logistics is essential.Job SummaryThe successful candidate will be responsible for coordinating domestic and international cargo movement,...


  • Bogotá, Cundinamarca, Colombia Amazon Web Services Colombia S.A.S. A tiempo completo

    Experience implementing AWS services in a variety of distributed computing environments - 3+ years of experience of Data Lake/Hadoop platform implementation - 2+ years of hands-on experience in implementation and performance tuning Hadoop/Spark implementations. - Experience Apache Hadoop and the Hadoop ecosystem - Experience with one or more relevant tools...


  • Bogotá, Cundinamarca, Colombia Amazon Web Services Colombia S.A.S. A tiempo completo

    Bachelor's degree - Experience as technical specialist in design and architecture - Bachelor's degree in computer science, engineering, mathematics or equivalent - Bachelor's degree in business administration, finance, economics, computer science, data science, engineering, or other related field The Amazon Web Services Professional Services team is looking...

  • Logistics Coordinator

    hace 2 días


    Cundinamarca, Colombia Halliburton Energy Services A tiempo completo

    Job Summary">We are seeking a Logistics Coordinator - Cargo Operations Specialist to join our team at Halliburton Energy Services. In this role, you will be responsible for coordinating the domestic and international movement of goods in compliance with local and international law. The successful candidate will have a basic understanding of the complete...


  • Bogotá, Bogotá D.E., Colombia Phoenix Support Services A tiempo completo

    Job OverviewWe are seeking a highly skilled Business Development Specialist to join our team at Phoenix Support Services. This is a full-time position that requires a high degree of consistent follow-up with potential clients, building relationships over time.Company OverviewAt Phoenix Support Services, we engage and delight our customers in the United...


  • Bogotá, Cundinamarca, Colombia Bayer A tiempo completo

    **Marketing & Sales Services Specialist** **TUS TAREAS Y RESPONSABILIDADES** - Liderar equipos Cross funcionales para la ejecución de los eventos de todas las marcas y países de Pharma PACA, asegurando la ejecución de los procesos y el cumplimiento de las normativas internas y externas. - Responsable en la generación y seguimiento de reportes de...


  • Bogotá, Cundinamarca, Colombia Bayer A tiempo completo

    **Customer Services Specialist** **TASKS AND RESPONSIBILITIES** - Support the commercial agreement monitoring for both commercial and institutional channels. - Validate that the commercial agreements loaded into the System are aligned with the needs of the business and the planning of the year. - Performed a comprehensive analysis of the focus brands and...


  • Bogotá, Cundinamarca, Colombia Mastercard A tiempo completo

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • Cundinamarca, Colombia Halliburton Energy Services A tiempo completo

    At Halliburton Energy Services, we're looking for a skilled Tool Maintenance Specialist to join our team. As a key member of our operations group, you'll play a critical role in ensuring the reliability and efficiency of our down-hole tools and surface equipment.About UsWe're one of the world's largest providers of products and services to the global energy...

  • Specialist, HR Services

    hace 4 semanas


    Bogotá, Cundinamarca, Colombia Mastercard A tiempo completo

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our...


  • Bogotá, Colombia Amazon Web Services Colombia S.A.S. A tiempo completo

    Are you a Data Analytics specialist? Do you have Data Lake/Hadoop experience? Do you like to solve the most complex and high scale (billions + records) data challenges in the world today? Do you like to work on-site in a variety of business environments, leading teams through high impact projects that use the newest data analytic technologies? Would you like...


  • Bogotá, Bogotá D.E., Colombia myGwork A tiempo completo

    Transforming Financial Services with Cloud TechnologyAre you passionate about technology and its potential to revolutionize the financial services industry? Do you have experience working with government organizations to enhance their services and benefit their citizens? We're seeking a skilled professional to join our AWS LATAM team as a Public Financial...


  • Bogotá, Cundinamarca, Colombia Anthology, Inc. A tiempo completo

    Customer Success Specialist Remote - Colombia *ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED* The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and...