Senior Kafka Platform Support Engineer

hace 5 meses


Desde casa, Colombia EPAM Systems A tiempo completo

We are seeking a remote **Senior Kafka Platform Support Engineer** to join our team of experts. In this role, you will be responsible for the installation, monitoring, troubleshooting, and maintenance of the Kafka platform. You will ensure optimal performance and security, and develop new features, automation, and integration.

RESPONSIBILITIES
- Install and provision new Kafka clusters and supporting components
- Monitor the health and performance of the Kafka platform and data pipelines
- Identify and resolve issues related to the platform, including data pipelines, network problems, cloud or containerization resources failures, or software bugs
- Perform regular performance tuning of Kafka platform components
- Monitor and optimize the cost and performance of Kafka clusters
- Upgrade the Kafka platform to newer versions, including planning, testing, and implementation
- Manage the security of the Kafka platform, including access control lists, encryption, and regular security reviews
- Perform regular backups and disaster recovery procedures
- Manage the capacity of the Kafka platform, including projecting future growth and scaling needs
- Document procedures, configurations, and issue resolutions, and share knowledge with the team
- Work with Confluent Support for issues that cannot be resolved in-house
- Support Kafka self-service automations for Topic, RBAC, Schema, Connectors management
- Maintain and enhance onboarding automation scripts
- Implement new features released by the vendor as part of their product roadmap
- Provide support for team requests in Slack and convert to CLOUD Tickets if complexity is high
- Implement and enhance automation scripts and processes to reduce the number of tickets via self-service

**REQUIREMENTS**:

- 3+ years of relevant professional experience with Kafka
- Proven experience in the implementation and maintenance of Confluent Platform
- Strong knowledge of HELM
- Experience in automating processes and maintaining automated scripts
- Understanding of networking, and capability to coordinate with different teams including the Networking team, and CICD team, among others
- Kafka Confluent Stack experience
- Familiarity with Terraform
- Advanced experience with HELM Kubernetes/Containers, Docker
- Experience with Cloud GCP (compute, networking, storage, IAM) and Cloud AWS (compute, networking, storage, IAM)
- Knowledge of Jenkins (pipelines, groovy)
- Python/Shell scripting and automation experience
- Linux administration skills
- Knowledge of PagerDuty and Uptrends
- Excellent problem-solving skills and the ability to troubleshoot complex issues
- B2+ English level

NICE TO HAVE
- Relevant certifications (such as Confluent Certified Developer or Administrator for Apache Kafka)

WE OFFER
- Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
- Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
- Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
- Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
- Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
- Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
- Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
- Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
- Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams



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