IT Desktop Support Officer

hace 4 semanas


Bogota, Colombia Axiom Technologies A tiempo completo

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

**IT Skills and Experience**
- Desired Experience:

- Computer OS/Peripherals troubleshooting
- Handling Different PC Operating Systems ( Windows 7/8 and 10)
- Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
- Basic knowledge of SOE and group policies
- Printer support
- Good knowledge of MS Office tools installation & troubleshooting
- Excellent customer service and people skills
- Field experience supporting a variety of technologies and services
- Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
- Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

**Personal Attributes**:

- Excellent End-user computing skills.
- Good knowledge of Infrastructure support.
- Strong analytical and problem-solving capabilities
- Well-organized and extremely detail-oriented
- Strong customer service ethic and great communication skills, both oral and written
- Passionate about delivering quality no matter what you are doing
- Can work both independently and in a collaborative team-oriented environment
- A self-starter, motivated to push the limits and think outside of the box
- Fondness for solutions that are simple, elegant, and effective
- Ability to work with and maintain confidential information

In-depth knowledge of:

- Windows OS (e.g. XP, Vista, Windows 7, 10)
- PC/Laptop hardware
- PC/Laptop peripherals, including printers
- Mobile devices

Basic knowledge of:

- Active Directory
- Exchange
- Apple OS
- SCCM

**IT Qualifications**

At least one of the following:

- PC/Laptop OEM Maintenance Certification
- CompTIA A+ Certification
- Microsoft Certified IT Professional (MCITP) certification in the desktop area
- Microsoft Office Specialist (MOS) Certification

**Experience in a similar role**
- 2+ years of relevant experience.
- Freshers and IT Students are also welcome but with IT backgrounds.
- Ready to travel 20-30 KM as per the requirement

**What next?



  • Bogota, Colombia Full Potential Solutions A tiempo completo

    Overview: **About US**: Here are some of the exciting initiatives we are working on: - Creating AI driven conversational experiences for a wide spectrum of global enterprises - Designing and developing amazing user experiences across data visualization and analytic - Building Salesforce solutions to drive customer engagement by leveraging ML to enhance...


  • Bogota, Colombia Traffic Tech Inc. A tiempo completo

    **Who We Are**: When you join Traffic Tech, you join a team that keeps the global economy moving - literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With offices throughout North America, South America, Asia and Europe, the company offers progressive & efficient solutions...

  • IT Support

    hace 4 semanas


    Bogota, Colombia Optum A tiempo completo

    UnitedHealth Group IT Remote Client Operations provides a diverse and comprehensive array of infrastructure services designed to advance improved health and well-being for our customers, and to benefit UnitedHealth Group employees across the enterprise. Comprised of the Maintenance and Provisioning teams, RCO has over 300 resources across the globe and in...


  • Bogota, Colombia Foxys Computing Services A tiempo completo

    **The position of IT support Technician (Contractor)** - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations. **Essential duties for the position include, but are not limited to the following**: - Provide onsite support to Authorized Users with...


  • Bogota, Colombia Foxys Computing Services A tiempo completo

    **The position of IT support Technician (Contractor)** - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations. **Essential duties for the position include, but are not limited to the following**: - Provide onsite support to Authorized Users with...


  • Bogota, Colombia Foxys Computing Services A tiempo completo

    **The position of IT support Technician (Contractor)** - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations. **Essential duties for the position include, but are not limited to the following**: - Provide onsite support to Authorized Users with...

  • IT Support Specialist

    hace 3 semanas


    Bogota, Colombia Gensler A tiempo completo

    Your Role Support Specialists provide first-line response to end user incidents received via service desk requests and office operational requirements. Support Specialists are generally focused on the day-to-day support of the region but must continually collaborate and communicate with the larger distributed team of support staff across the globe. The...

  • IT Support Specialist

    hace 3 semanas


    Bogota, Colombia TaskUS A tiempo completo

    TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food...


  • Bogota, Colombia Foxys Computing Services A tiempo completo

    **The position of IT support Technician (Contractor)** - End User Computing performs troubleshooting, repair, and preventative maintenance of end user computing equipment and peripheral equipment at corporate locations. **Essential duties for the position include, but are not limited to the following**: - Provide onsite support to Authorized Users with...

  • IT Support

    hace 3 semanas


    Bogota, Colombia Optum Global Advantage A tiempo completo

    **Número de la requisición**: 2178027 **Categoría de la vacante**: Tecnología **Ubicación**: Bogotá, Distrito Capital de Bogotá Compartir UnitedHealth Group IT Remote Client Operations provides a diverse and comprehensive array of infrastructure services designed to advance improved health and well-being for our customers, and to benefit...

  • IT Support Specialist

    hace 3 semanas


    Bogota, Colombia Gensler A tiempo completo

    Your Role Support Specialists provide first-line response to end user incidents received via service desk requests and office operational requirements. Support Specialists are generally focused on the day-to-day support of the region but must continually collaborate and communicate with the larger distributed team of support staff across the globe. The...

  • IT Support Engineer

    hace 5 días


    Bogota, Colombia Sterlington, PLLC A tiempo completo

    **Position Title**: IT Support Engineer (100% Remote) **Contract**: Full-time, Independent Contractor **Location**:South America, Europe **Description**: A well-established and growing international law firm is looking for an IT Support Engineer to join our growing team. **Our Firm**: We are seeking a dynamic person with a passion for entrepreneurship...

  • IT Support Technician

    hace 2 semanas


    Bogota, Colombia Anthology, Inc. A tiempo completo

    IT Support Technician **Hybrid - Bogota, Colombia** *ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED* The Opportunity: Anthology offers the largest EdTech ecosystem on a global scale, supporting over 150 million users in 80 countries. Our mission is to provide dynamic, data-informed experiences to the global education community so that learners and...


  • Bogota, Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: **Key requirements** Associate’s or bachelor’s degree from an accredited institution in Computer Science or related field or have related work experience Ability to work after hours and/or on weekends when needed **Technical Skills** Technical Desktop Skills...

  • Gcc IT Support

    hace 1 mes


    Bogota, Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: **What You'll Bring**: The primary responsibility is to support GCC Costa Rica systems including corporate systems as well as business systems (Office, Workday, among others). You will also be focused on the following: - Equipment set up and inventory, onboarding and off-boarding, onsite...


  • Bogota, Colombia International Organization for Migration A tiempo completo

    Position Title**: Programme Support Officer** Duty Station**: Bogota, Colombia** Classification**: Professional Staff, Grade P3** Type of Appointment**: Fixed term, one year with possibility of extension** Estimated Start Date**: As soon as possible** Closing Date**: 15 May 2024** - Established in 1951, IOM is a Related Organization of the United Nations,...

  • Desktop Euc L1

    hace 4 semanas


    Bogota, Colombia Iron Systems A tiempo completo

    **Date Posted**: - 8/3/2023 **Job Function**: - Desktop Engineer **Location**: - Bogota - COL **Offered Salary**: - Competitive **Job Purpose** 1.The Deskside Support technician is a representative at customer locations and will work closely with the client team to provide the required services. - 2.The Deskside Support Technician is a physical...


  • Bogota, Colombia Trigyn A tiempo completo

    Position Id: G0123-0011 **Job Type**:4-6 months (contract) Country: Colombia - Location: Bogota- Pay Rate: Open- Contact Recruiter:912261400909 -**: Trigyn has a contractual opportunity for Helpdesk/User Support Technician. This resource will work at our client site in Colombia. **Responsibilities**: The primary focus is on computer operations, user and...


  • Bogota, Colombia Polo Staffing A tiempo completo

    This is a rewarding, hands-on, IT support job. You will be working on a help desk with a small and friendly team of people, reporting to the Service Manager regularly and processing tickets that come in. The type of support is L1 and L2 desktop support primarily, but you need to have a good overall understanding of how everything found in a typical office...


  • Bogota, Colombia Iterum BPO A tiempo completo

    **Requirements**: - Experience coordinating or leading small groups. - Windows, Active Directory, User management. - Familiarity with desktop hardware components, troubleshooting techniques, and hardware/software diagnostics tools. - Excellent communication skills, both verbal and written, with the ability to communicate technical concepts to non-technical...