Customer Quality Specialist
hace 2 semanas
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.
We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.
At Johnson & Johnson, we all belong
We are searching for the best talent for Customer Quality Specialist to be in Bogota or Sao Paulo or Sao Jose dos Campos or Mexico City or Santiago de chile.
Purpose
Under the general direction of the Regional CQ Manager, the Commercial Quality Specialist is responsible for supporting leadership and process execution to ensure the success of Purchasing Control process management in Latin America Region, as well as New Product Introduction (NPI) and Product Discontinuation with an emphasis on quality solutions that will enhance customer and patient experience.
The overall responsibilities also require leadership in regional projects and initiatives providing strategic direction to achieve established goals. Role complexity includes but is not limited to ability to represent the region in global projects and initiatives.
You will be responsible for:
- Lead quality forums and meetings across LATAM region including CQ at local level and key stakeholders, in regards to Purchasing Control, NPI and Product Discontinuation processes.
- Suport deployment and standardization of the related Global Quality System elements across LATAM region
- Active participation at global CQ meetings related to assigned quality elements, as well as lead deployment at regional level.
- Act as quality responsible at core elements (Purchasing Control, NPI and Product Discontinuation processes). Also act as SPOC for the region, supporting on deployment of new requirements and documents.
- Elaboration, Review or Approval of gap assessments for the regional related processes.
- Conduct investigation of Non-Conformities and CAPAs when required.
- Ensure the maintenance of compliance with suppliers and distributors requirements qualification at regional level
- Supports internal or external audits and inspections that verifies the related processes within regional QMS.
- Ability to partner with the Clusters, Regional and Functional Community, Business Leaders and Functional areas.
**Qualifications**:
- Bachelors or Master’s degree in Business, Sciences, Engineering or equivalent field, or health-related discipline
- Bilingual (English and Spanish are required), Portuguese is a plus.
- Knowledge on supplier quality management.
- Number of years: Minimum 4 years of experience in Quality in pharmaceutical, medical device, or healthcare industry.
- Proficiency in Microsoft Office (Word, Excel, Power Point).
- Experience on supplier quality management roles. Audit capabilities are also required.
Desirable:
- Relevant experience in the healthcare or pharmaceutical industry
- Proven experience with regulators and quality standard programs.
- Experience on supplier quality management roles, as well as qualification processes.
- Experience with internal or external audit of suppliers and/or distributors.
- Knowledge with EtQ and Windchill quality systems
-
Senior Quality Assurance Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Minacs A tiempo completoJob Title: Senior Quality Assurance SpecialistAbout MinacsMinacs is a global leader in business process outsourcing, delivering innovative solutions to clients across industries. Our team of experts provides end-to-end services that help businesses achieve operational excellence and drive growth.Salary:$55,000 - $70,000 per year depending on experience and...
-
Senior Quality Assurance Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Minacs A tiempo completo**Job Title:** Senior Quality Assurance SpecialistLocation: Bogota, ColombiaLanguage Requirements: English (Required)About the Job:We are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Minacs in Bogota, Colombia. As a key member of our quality assurance team, you will be responsible for monitoring and evaluating customer...
-
Quality Assurance Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Amentum A tiempo completoAbout the RoleWe are seeking a skilled Quality Assurance Specialist to join our team at Amentum. In this role, you will be responsible for ensuring the highest quality standards in our operations.
-
Customer Support Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Hireroo A tiempo completoAbout HirerooHireroo is a dynamic organization that values innovation and customer satisfaction. Our mission is to provide exceptional support to our players, ensuring their experience with us is nothing short of remarkable.Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our Customer Service...
-
Data Quality Assurance Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Mindtech A tiempo completoJob Description">Mindtech is a cutting-edge software outsourcing company that connects Latin American talent with global opportunities. We offer fast and cost-effective solutions, ensuring exceptional service for our clients. With over 70 skilled professionals across the US and Latin America, we are committed to delivering high-quality software.">Position...
-
Quality Assurance Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Publicis Global Delivery A tiempo completoJob OverviewWe are seeking a highly skilled Quality Assurance Specialist to join our team at Publicis Global Delivery.
-
Customer Service Excellence Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia Fpsinc A tiempo completoCompany OverviewFpsinc is a global performance-based analytically driven omnichannel solutions organization that prioritizes culture and employee satisfaction. With operations in Kansas City, MO, Chennai, India, Bogota, Colombia, and Manila, Philippines, we strive to deliver groundbreaking solutions for clients while providing fulfilling careers for...
-
Software Quality Assurance Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoOverviewScotiabank is a leading financial institution committed to delivering exceptional services and experiences to our clients. As a Software Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our software applications, supporting business growth, and maintaining customer satisfaction.Job SummaryWe are seeking a highly...
-
Quality Analyst
hace 4 semanas
Bogotá, Cundinamarca, Colombia Grupo COS (Customer Operation Success) A tiempo completoAt CUSTOMER OPERATION SUCCESS S.A.S. we are looking for a Quality Analyst to join us in our team. If you are an organized and passionate professional about Quality Analisys processes, this is the opportunity you're waiting for. As Quality Analyst, you will be responsable of monitoring and evaluating customer interactions, providing feedback to agents, and...
-
Quality Assurance Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Amentum A tiempo completoAmentum is seeking a Quality Assurance Specialist to join our team. This role is responsible for ensuring the quality of our products and services.The ideal candidate will have a technical degree or certification in a quality-related field or related technical field, with a minimum of 1 year experience in a quality assurance role or related field.Key...
-
Digital Quality Assurance Specialist
hace 1 mes
Bogotá, Bogotá D.E., Colombia Critical Mass A tiempo completoJob OverviewWe are seeking a highly skilled Visual Quality Control Specialist to join our team at Critical Mass. As a key member of our production and post-production team, you will play a vital role in ensuring the high-quality delivery of assets to our clients.
-
Quality Control Specialist
hace 4 semanas
Bogotá, Cundinamarca, Colombia Arrise A tiempo completo**Description** - Quality Control Specialist - Ensuring Excellence in Live Casino support with Unmatched Quality Control. - ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. - What makes ARRISE different?- We’re more than a company—we’re a community of over 6,000 driven professionals, with offices across Gibraltar,...
-
Quality Assurance Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Grow-Talent A tiempo completoGrow-Talent is working with a leading technology company that is looking for a skilled Quality Control Specialist to join their team in Bogota, Colombia. This is an excellent opportunity for individuals who want to work in a fast-paced environment and contribute to the development of high-quality products. The successful candidate will be responsible for...
-
Senior Quality Assurance Specialist
hace 14 horas
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoJob OverviewIn this challenging role, you will be responsible for ensuring the quality of software applications across various business lines at Scotiabank. As a Senior Quality Assurance Specialist, you will work closely with cross-functional teams to identify and mitigate risks, design and execute comprehensive test plans, and provide technical advice to...
-
Senior Quality Assurance Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia Jujur A tiempo completoCompany Overview: Jujur is a recruitment solutions provider committed to delivering honest and personal approaches. We prioritize transparency, fairness, and dignity in our work.Estimated Salary: $60,000 - $80,000 per annum, depending on experienceJob Description: We seek an experienced Quality Control Specialist to ensure compliance with quality standards...
-
Senior Quality Engineering Specialist
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Zimmer Biomet A tiempo completoWe are seeking a highly skilled Senior Quality Engineering Specialist to join our team at Zimmer Biomet. In this role, you will play a key part in ensuring the quality of our products and processes.About the JobThis is an exciting opportunity for someone who is passionate about quality engineering and wants to make a real impact. As a Senior Quality...
-
Global Quality Solutions Specialist
hace 14 horas
Bogotá, Bogotá D.E., Colombia Ingepsy A tiempo completoAt Ingepsy, we believe quality is everything. Our strength in innovative solutions empowers us to build a world where complex challenges are prevented, treated, and solved, where treatments are smarter and less invasive, and solutions are personal.Ingepsy is uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the...
-
Business Quality Assurance Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoJob DescriptionWe are seeking a highly skilled Business Quality Assurance Specialist to join our team in Colombia, Bogota. This is a fantastic opportunity to work with a leading financial institution and contribute to the success of Global Communications Supervision Procedures.
-
Senior Quality Assurance Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Amadeus IT Group A tiempo completoSenior Quality Assurance Specialist At Amadeus, we are seeking a skilled Senior Quality Assurance Specialist to join our team in Bogota. This is a full-time position that requires the ability to work collaboratively with cross-functional teams to ensure the highest standards of quality and reliability in our reservation-related products.About Your Role:We...
-
Quality Assurance Automation Specialist
hace 6 días
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completoJob Overview">About ScotiaTech:">Scotiabank is a leading international bank with a commitment to innovation and customer satisfaction. Our technology team in Bogota, Colombia is responsible for delivering cutting-edge solutions to our customers across the globe.Job Description:">We are seeking a Quality Assurance Automation Specialist to join our team. This...