Tts Global Cash Operations Business Office

hace 3 semanas


Bogota, Colombia Citi A tiempo completo

The role is part of the TTS Global Cash Operations Business Office team. The role is responsible for day to day communications, business governance, strategy execution and financial management.

Critical components of the role include:

- Create pristine monthly reporting covering critical components of Operations - business delivery: governance forums, strategy documentation, People Strategy and Organizational Communications
- Work closely with the Cash Operations Senior Leadership Team & experience presenting to senior audiences
- Partner with regional and global Ops - Service network on adhoc requests
- Prepare Memo's and townhall presentations
- Create monthly newsletters

**Job background/context**:
Treasury and Trade Solutions (TTS) Client Operations supports the movement of $4 Trillion per day across the globe for a variety of multi-nationals, governments and financial institutions in over 100 countries, and has established the largest proprietary transaction network in the industry. This unit of over 8,500 professionals and 4,000 extended workforce are responsible for supporting Cash, Trade and Cards businesses worldwide, providing an unparalleled experience post-sale across Europe, the Middle East, Africa, Asia, Latin America and North America, and is focused on supporting clients locally, regionally and globally to create a consistent, industry-leading client experience, while maintaining pristine controls standards.

**Key responsibilities**:

- Support the build out of the People and Communication strategy as well as, governance forums
- Build & Maintain monthly reporting for Exco members and lead regular reviews
- Create presentations to the Global Cash Operations Leadership Teams
- Point person for ad hoc related requests
- Design and provide day-to-day support to management in the form of ad hoc analysis stretch assignments as needed
- Measure effectiveness of the strategy and develop executive commentary and insight on performance and Strategic Leadership across the combined Client Operations function
- Build strong and effective relationships with key business office partners in TTS Product, Technology, Global TTS CO and ICG O&T organization
- Demonstrates a high level of leadership standard, in line with Citi’s Leadership Standards

**Development value**:

- Highly visible strategic leadership role with senior level contact across ICG and O&T
- Deep insights into all aspects of TTS business and TTS Client operations
- Develop influencing and management abilities

**Knowledge - Experience/ Qualifications**:

- Extensive years of experience in banking and Service/ Operations experience preferably TTS business
- Proven ability to establish and maintain business partnerships
- Experience in creating senior level presentations
- Excellent communication skills, including the ability to present complex concepts and strategies successfully
- Highly developed execution skills in a multi-tasking mode with an ability to prioritize conflicting tasks
- A Senior Leader who will be able to Independently Handle and manage Complex situations with Senior Stakeholders across Product/ Sales & Coverage Organizations across
- Proven ability to meet new challenges, assimilate new information and to influence people through maturity of approach

**Skills/ Competencies**:

- Extensive experience in communication, governance and presentation to senior leadership
- Strong analytical skills with ability to present to senior audience
- Able to adapt quickly to internal processes
- Highly effective written and oral communication skills
- Excellent organizational skills
- Good interpersonal skills to oversee cross disciplinary work streams.
- Strong organizational and follow-up skills and the ability to multi-task effectively in a high-volume environment
- Strategic Business thinker with regional experience
- Valuing Diversity
- Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions for organizational success.
- Highly developed problem analysis and solution skills. Ability to execute against organizational priorities.
- Leadership and management of financial/organizational demands at a regional level
- Strong influencing skills and ability to work in an environment, which is fast evolving, and dynamic.
- Client centric - anticipates and is responsive to the needs of clients
- Ability to work as part of and contribute to a high performing senior management team,
- Excellent interpersonal and communication skills
- Ability to create a positive culture in line with the O&T Operating principles
- Execution focused, overcomes obstacles and minimizes bureaucracy

**Qualifications**:

- Degree in Business, Operations Management, Finance or related discipline. Advanced degree preferred.

**Valuing Diversity**:
Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to


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