Cash & Trade Proc Mgr - C12 - Bogota

hace 6 meses


Bogota, Colombia Citi A tiempo completo

**Responsibilities**:

- Lead L1 or L2 team of operators in CSC Sanctions Screening Latam Hub ensuring the team complies with quality and productivity targets.
- Review service quality, production systems, and client reporting within cash and trade operations
- Analyze and resolve operational issues to ensure team delivers performance and quality expectations
- Recommend quality reviews of cash management services, production systems, and client reporting
- Manage performance, identify areas of development/training and make recommendations for pay increases, promotions, terminations, hiring, etc. of team
- Contribute to planning, budget management and formulation of procedures
- Serve as backup to the TTS Ops Sanctions Screening Latam Head

**Qualifications**:

- 5-8 years of experience in a related role to cash and trade operations and management or Client Service
- Post Degree or MBA is a plus.
- Sanctions and/or Client service knowledge
- Excellent Client communication and analytical skills
- Fluency in English, both written and spoken
- Effective skills in coordinating multiple tasks
- Good knowledge of PowerPoint, Excel, Outlook, Teams associated with graphic and analytical skills
- Ability to handle confidential data
- knowledge of SWIFT is a plus

**Education**:

- Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Inglés Avanzado
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Cash Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting



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