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Bilingual Customer Service Representative
hace 4 semanas
**Bilingual Customer Service Representative (English/Spanish)**
We are currently seeking a highly organized and detail-oriented individual to join our team as a Bilingual Customer Service Representative. If you can effectively communicate in both English and Spanish, have exceptional customer service skills, experience in a call center environment and possess a strong attention to detail, we invite you to apply Legal experience is a bonus
**Responsibilities**:
- Effectively and clearly engage customers via phone
- Active listening for accurate note taking
- Proficient reading and writing skills in English and Spanish
- Communicate effectively with legal team
**Qualifications**:
- Minimum of 3 years as a Customer Service Representative.
- Proficiency in both English and Spanish, both written and spoken
- Excellent phone skill/communications
- Attention to detail is a must
- Legal background is highly preferred.
**Compensation: This role pays a range of $5-7 USD per hour, depending upon experience**
**Work Schedule: Fulltime, 42.5 hours**
**Technical Requirements**:
- _-_Personal Computer running on windows 10/11
- Hardwired connection from the computer to the modem (Must be Ethernet, NO WIFI)
- Noise cancellation USB headset with microphone (Bluetooth, wireless or 3.5mm will NOT WORK)
- Internet speeds of 25mbps download and 10mbps upload or higher is required
- **If you meet the above qualifications, please submit an English copy of your resume. Only English resumes will be accepted. **_
Expected Start Date: 26/02/2024
**Salary**: $19,525 - $27,335 per hour
Expected hours: 42.5 per week
**Experience**:
- Customer Service: 3 years (required)
- Call Center: 1 year (required)
- Legal Industry: 1 year (preferred)
**Language**:
- Spanish (required)
- English (required)
Expected Start Date: 26/02/2024
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