Claims Specialist

hace 6 meses


Bogota, Colombia Spreetail A tiempo completo

We are looking for a Claims Specialist to join our team As a Claims Specialist, you will focus on recovering refunds, revenue, and fees that will drive results for the business.

**How you will achieve success**:

- Responsible for filing claims to recover Refunds, Revenue, and Fees.
- Responsible for the overall health of assigned tasks. It is your job to ensure your tasks get done to 100% quality and completion, while also working across the team with the intent of optimizing, eliminating time waste, and process improvement to effectively scale with growth.
- Collaborate across departments with stakeholders and external marketplace claims teams to progress our claims processes and resolve challenges to reimbursement.
- Serve as the point person and owner for solving any issues, questions, or new processes created from reconciliation.

**What experience will help you in this role**:

- Excel proficiency.
- Self-identify opportunities: identify opportunities for the business to improve and drive results, independently.
- Strong attention to detail: data is precise, so you must be vigilant in your analysis to reach the correct conclusions.
- Foresight: understand the long-term impact of changes we make in the business.
- Adaptive: change is constant across all marketplaces, flex quickly and efficiently.
- Analytical: visualize and conceptualize complex data and problems to make decisions.

Desktop/Laptop system requirements:

- 4th generation or higher, at least Intel i3 or equivalent processor;
- at least 4GB RAM;
- Windows 10 and above or MAC OSX operating system

A strong and stable internet connection (A DSL, cable or fiber wired internet service with 10 Mbps plan or higher for primary connection)

PC Headset

A high-definition (HD) external or integrated webcam with at least 720p resolution.



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