Rcm Supervisor

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. That’s why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day. Join us and help change the future of healthcare for the better.
- 120+ locations and growing, along with vast virtual coverage
- 1 million+ patients to-date
- 2,000+ caring clinicians and support staff serving their communities
- Backed by investors such as CVS Health Ventures and Blackstone Horizon

**WHAT YOU WILL DO**:

- Supervise the Billing Specialist team in Colombia; ensuring claims, denials, rejections and appeals are efficiently processed, and resolve billing related issues for the team.
- Supervise staff performance by providing regular feedback, performance reviews and one-on-one meetings.
- Maintains and/or identifies new required staff skills on an ongoing basis and provides required training, as well as facilitating all training for the team
- Plan and structure the department workflow and staffing.
- Become a super user in Carbon’s EHR, Billing Hub, Waystar and all payer portals.
- Meet weekly and, as needed, with Carbon’s RCM Manager in the US.

**ABOUT YOU**:

- Minimum 10 years of experience with US healthcare claims including, Commercial, HMO, Medicare, Medicaid, Government payers and Workman’s Comp insurance, in specific regions including the east and west regions.
- In depth knowledge of the payer's adjudication process of claims for primary care and urgent care services.
- Excellent English communication skills including speaking, reading and writing clearly and proficiently.
- Minimum 5 years of people management experience and ability to manage the daily activities of a team of billing specialists by setting goals, providing training, implementing guidelines and supporting employees. Consistently manage the team to productivity and quality expectations, with ability to manage out in a timely and efficient manner as needed.
- Ability to identify, analyze and create report trends for denied and rejected claims to Carbons RCM Manager in the US for further review.
- Possess strong organizational skills and ability to prioritize projects by urgency.

**Perks**
- Forward-thinking, transparent, and inclusive company culture
- Competitive salary, generous paid time off, learning time off, and paid holidays
- Comprehensive benefits package including medical, dental & vision insurance
- 401k employee contributions, FSA, HSA, and dependent care options
- Employee referral bonus program, employee resource groups, and professional development
- All benefits dependent on role and eligibility

Carbon Health is a leading national healthcare provider with a mission to make high-quality healthcare accessible to everyone. We offer primary and urgent care to nearly two-thirds of the U.S. Leveraging our unique technology platform, we meet patients where they are by delivering care across a variety of access points, including in-person clinics and virtual care. Carbon Health also focuses on value-based care and other value-add services to employers, health plans, health systems and other ecosystem partners.

We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer.