Customer Service Representative
hace 4 semanas
**Customer Service Representative — Colombia**:
**Company Name**: Graphic Makers & Printers
**Job Type**: Remote, Part-Time (5-hour shifts)
**Schedule**: Monday to Saturday, 2 different available shifts.
1. Mon-Fri, 7am-12pm & Sat 8am-1pm Colombia time GMT-5
2. Mon-Fri, 12pm-5pm & Sat 1pm-6pm Colombia time GMT-5
**Employment Type**: Independent Contractor
**Location**: LATAM Countries (Remote)
At **Graphic Makers & Printers**, we specialize in high-quality printing services and custom designs for businesses across various industries. We are looking for an enthusiastic **Customer Service Representative** to join our remote team and support our growing customer base in the USA.
As a **Customer Service Representative** at Graphic Makers & Printers, you’ll be the friendly voice that connects with our clients. This is an junior, remote position where you’ll help customers with their inquiries, assist with orders, and provide top-notch service. The role is part-time, with 5-hour shifts from **Monday to Saturdays**.
**Key Responsibilities**:
- Provide detailed information about our products and services, helping clients make informed decisions.
- Resolve customer issues and complaints in a positive, professional manner.
- Maintain accurate records of customer interactions and orders.
- Ensure timely follow-up and communication with clients to enhance satisfaction.
- Assist with any administrative tasks as needed, including order processing and general inquiries.
**Requirements**:
- **English proficiency**: C1 level (fluent speaking and writing).
- **Extroverted personality**: Enjoys engaging with customers and has a positive, energetic attitude.
- Comfortable and enthusiastic about taking phone calls.
- Strong communication skills and the ability to work independently.
- Reliable internet connection and a quiet workspace.
- Availability to work part-time shifts (5 hours per day) Monday to Fridays.
**Benefits**
- **Part-time role**: 5-hour shifts to enhance productivity.
- **Training provided** in customer service to ensure your success in the role.
- **USD compensation** for your work, paid in a timely manner.
- Work **remotely** from anywhere in LATAM, offering great flexibility.
- Enjoy PTO, Sick Leave, USA Holidays and Personal Days off.
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