Specialist Ofr

**Title: Specialist SLS (OFR)** **Location: GSC BOG** Support with spot quotes, monthly status and performance reports for OFR based on the status of the quotes and related to the operation. **Key Responsibilities**: - Receive quote request - Review that all information provided by the customer is clear and complete or ask for it when need it - Follow up...

**Title: Specialist SLS (OFR)** **Location: GSC BOG** Support with spot quotes, monthly status and performance reports for OFR based on the status of the quotes and related to the operation. **Key Responsibilities**: - Receive quote request - Review that all information provided by the customer is clear and complete or ask for it when need it - Follow up...

**Title**: Team Leader OFR **Location**: GSC BOG **Key Responsibilities**: - Monitor OFR Service Line program implemented in GSC BOG, optimizing and reducing the complexity of processes, generating efficiency, increasing productivity and adding value to customers and businesses. - Actively lead the team of OFR Specialist in charge, looking for operational...

**Title**:Trainer OFR **Location**:GSC BOG As an Expert with Business Support Service Line at DHL Global Forwarding Freight (DGFF) Global Service Center (GSC), you will be responsible for driving and delivering Trainings for Ocean products. You will be responsible for supporting our Country Training teams in terms of addressing to all training,...

**Title: Specialist OFR (**Freight Forwarding**)** **Location: GSC BOG** The Agent plays a crucial role in ensuring the smooth and efficient management of shipments within their assigned country. This role is dedicated to proactive customer engagement and serves as a bridge between customers and the DHL network to enhance the customer experience. **Key...

**This person will support with**: - Act as main TL Back up on Gsconnect for the Business Support Service Line, supporting the KPI & APT Analysis and the Re-Assignment of the cases for the agents. - Development and implementation of new reports about the performance of OFR Operations along AMER Region. - Resolution of inquiries/concerns that the OFR agents...

**Title**: Specialist CDZ **Location**: GSC BOG Support customs Operation offices for both CAE and MLI stations in the United States through the audit and follow up of files making the respective Update and Validation of the information its OFR Imports in Kewill ISF system using either documents shipment at EDM/IBM platforms, Logis/CW1 and Customs...

**About the role**: to the system/tracker upon receipt. - Follow up the quote status until get a customer decision. Target to provide quote to customer within next 2 hours of initial request. - Support with monthly status and performance reports for OFR based on the status of the quotes and related to the operation. - Generate a Weekly Performance report...

**Title**:Specialist SLS **Location**: GSC BOG **About the role**: - Receive quote request - Review that all information provided by the customer is clear and complete or ask for it when need it - Follow up on the quote status until getting a customer decision taking into account the TAT of the scope - Generate performance reports weekly/monthly based on...

**Title: Specialist - CRT** **Location: GSC BOG** This position will support the GSK Program. **Key Responsibilities**: - Receive final invoices and through a deep review ensure optimal quality and compliance of the charged invoices for further payment release to carriers. - Do proactive validations on invoices and charges before posting to K&N, as per...

**About the role**: - Receive quote request - Review that all information provided by the customer is clear and complete or ask for it when need it - Follow up on the quote status until getting a customer decision taking into account the TAT of the scope - Generate performance reports weekly/monthly based on the KPIs, hit rate and information that the BP...

**About the job** We are looking for an energetic, positive person, eager to learn, responsible, detail oriented and passionate about the world of logistics. This role is for students or professionals in Industrial Engineering, Business Administration, International Business or similar occupations who want to join us in our **DHL Global Service Center -...

**About this role**: **This person will support the GSK Program with**: - Receive final invoices and through a deep review ensure optimal quality and compliance of the charged invoices for further payment release to carriers. - Do proactive validations on invoices and charges before posting to K&N, as per standard instructions from the customer, in order...

**About the Role**: - Enhance service experience in DHL by exercising professionalism and empathy when dealing with each individual customer's varying needs and demands - Effectively communicates with DHL Network colleagues with focus on stressing a sense of urgency on behalf of the customer - Meet all commitments to the customers in terms of...