Territory Service Manager
hace 4 meses
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us
**Job Description**:
Manages the pre-sales market development activities include the identification of new business opportunities and the migration of competitive products for related Rockwell service and hardware business to meet the customer’s maintenance and engineering needs. Manages the post-sales customer service functions include evaluating customer satisfaction, determining and communicating future customer needs and working with sales and service delivery to create a delivery model that will meet the customers’ expectations. Selects, develops and evaluates personnel to ensure the efficient operations of the managed functions, including creating a process of continuous improvement that drives additional value for the services being delivered to the customer.
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