Software Engineer, Engine Support
hace 2 semanas
**The opportunity**
Unity Premium Support is the bridge between our customers and our development teams. Our customers demand highly qualified engineers to keep their projects on track, and they present us with a wide variety of problems which require agile thinking and working skills. Flexibility, curiosity and diplomacy are also needed.
In return, we are constantly learning about the latest features of Unity, and get to help nurture some of the most exciting games in development today We are looking for an experienced game developer (with Unity or other engines) to join our team in Pereira. This is a permanent position based in the Pereira office. Travel is not required but opportunities may be available to attend conferences and visit customers. Previous console development experience is advantageous but not a requirement.
**What you'll be doing**
- Provide timely and accurate technical support and solutions for games developers working with Unity on the Nintendo, PlayStation and/or Xbox One and/or Xbox Series X platforms
- Solve customer problems by collaborating with customers and coworkers via online ticketing or any other appropriate medium
- Proactively maintain excellent relations between the technical support team and other departments within Unity
- Contribute to the Unity documentation and other resource materials
**What we're looking for**
- Excellent troubleshooting and problem-solving skills
- Proficiency with either C# or C++
- Willingness to learn new skills and areas of Unity
- Excellent English communication skills, additional languages a bonus
- Experience deploying, debugging and/or profiling games on Nintendo Switch, PlayStation or Xbox platforms
**You might also have**
- Experience developing games, apps or simulations with Unity on other platforms (Android, iOS, etc)
- Game development experience, in a commercial production environment
- Knowledge of SCM software (Git, SVN, Mercurial, P4) and available external hosting platforms
**Life at Unity**
Unity (NYSE: U) is the world's leading platform for creating and operating real-time 3D (RT3D) content. Creators, ranging from game developers to artists, architects, automotive designers, filmmakers, and others, use Unity to make their imaginations come to life. Unity is the foundation upon which the world's most powerful digital content is created. Specifically, Unity's platform provides a comprehensive set of software solutions to create, run and monetize interactive, real-time 2D and 3D content for mobile phones, tablets, PCs, consoles, and augmented and virtual reality devices.
Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.
MID #LI-VR1
-
Software Engineer, Engine Support
hace 4 semanas
Pereira, Colombia Unity Technologies A tiempo completo**The opportunity** Unity Technologies provides a growing number of services to our customers as an end-to-end solution for game development and monetization. These services complement the core engine software used by game developers. These additional software services aid developers with Ads management, Analytics intelligence, and ways to more optimally...
-
Software Engineer, Engine Support
hace 3 semanas
Pereira, Risaralda, Colombia Unity Technologies A tiempo completoThe opportunityUnity Premium Support is the bridge between our customers and our development teams. Our customers demand highly qualified engineers to keep their projects on track, and they present us with a wide variety of problems which require agile thinking and working skills. Flexibility, curiosity and diplomacy are also needed.In return, we are...
-
Senior Developer Support Engineer
hace 3 semanas
Pereira, Risaralda, Colombia Unity Technologies A tiempo completoThe Opportunity:Unity Multiplayer Services provide game developers, on all platforms and engines, the tools vital to build engaging multiplayer games. We develop everything from VOIP to Matchmaking with lots in between.As a Developer Support Engineer for the Unity Multiplayer Services team, you'll be the primary point of contact for game developers using our...
-
Software Engineer Intern
hace 4 semanas
Pereira, Colombia Unity Technologies A tiempo completo**The opportunity**: **What you'll be doing**: - Work with support tickets, learning how Engine Support is done, and developing the skills to become a fully-capable team member - Work with customer projects and develop standard methodologies and tools for receiving, manipulating, and navigating exciting customer projects - Work with tools for support...
-
Developer Support Engineer
hace 4 semanas
Pereira, Colombia Unity Technologies A tiempo completoWe believe work is better when people are in the same physical space together. At Unity, we offer a hybrid-first approach that fosters the alignment and connectedness we get from being together while retaining the benefits of flexibility. Employees are expected to work from an office on average 3-days a week unless otherwise agreed with the company or...
-
Developer Support Engineer
hace 3 semanas
Pereira, Risaralda, Colombia Unity Technologies A tiempo completoWe believe work is better when people are in the same physical space together. At Unity, we offer a hybrid-first approach that fosters the alignment and connectedness we get from being together while retaining the benefits of flexibility. Employees are expected to work from an office on average 3-days a week unless otherwise agreed with the company or...
-
Senior Developer Support Engineer
hace 3 semanas
Pereira, Risaralda, Colombia Unity Technologies A tiempo completoThe opportunity:As a Senior Developer Support Engineer, you will be working with the biggest names in the gaming industry to drive success with Unity's customers of our comprehensive gaming services suite, Unity Gaming Services.In this role, you'll be solving technically complex problems for customers with an outstanding eye for detail and a users-first...
-
Developer Support Engineer
hace 3 semanas
Pereira, Risaralda, Colombia Unity Technologies A tiempo completoThe opportunityAs a Developer Support Engineer, you are a key part of an outstanding 24x7 global support team that provides technical support to ensure our customers' games, and their players, stay onlineAs the first point of contact in keeping some of the most prestigious games operational at all times, you'll be adept at responding swiftly to alerts and...
-
Software Engineer Intern
hace 3 semanas
Pereira, Colombia Unity Technologies A tiempo completoWe believe work is better when people are in the same physical space together. At Unity, we offer a hybrid-first approach that fosters the alignment and connectedness we get from being together while retaining the benefits of flexibility. Employees are expected to work from an office on average 3-days a week unless otherwise agreed with the company or...
-
Developer Support Engineer
hace 1 mes
Pereira, Colombia Unity A tiempo completoRole Description The opportunity As a Developer Support Engineer, you are a key part of an outstanding 24x7 global support team that provides technical support to ensure our customers' games and their players stay online. As the main point of contact in keeping some of the most prestigious games operational at all times, you’ll be adept at...
-
Developer Support Engineer
hace 3 semanas
Pereira, Risaralda, Colombia Unity A tiempo completoRole Description The Opportunity As a Developer Support Engineer, you play a crucial role in a top-notch 24x7 global support squad dedicated to providing technical assistance to ensure that our customers' games and their players remain online. As the primary contact point for keeping some of the most esteemed games up and running at all times, you must be...
-
Software Engineer Intern
hace 3 semanas
Pereira, Risaralda, Colombia Unity Technologies A tiempo completoWe believe work is better when people are in the same physical space together. At Unity, we offer a hybrid-first approach that fosters the alignment and connectedness we get from being together while retaining the benefits of flexibility. Employees are expected to work from an office on average 3-days a week unless otherwise agreed with the company or...
-
Developer Support Engineer
hace 2 semanas
Pereira, Colombia Unity Technologies A tiempo completo**The opportunity** As a Developer Support Engineer, you are a key part of an outstanding 24x7 global support team that provides technical support to ensure our customers' games and their players stay online. As the main point of contact in keeping some of the most prestigious games operational at all times, you'll be adept at responding swiftly but...
-
Developer Support Engineer
hace 3 semanas
Pereira, Risaralda, Colombia Unity Technologies A tiempo completoThe opportunityAs a Developer Support Engineer, you are a key part of an outstanding 24x7 global support team that provides technical support to ensure our customers' games and their players stay online.As the main point of contact in keeping some of the most prestigious games operational at all times, you'll be adept at responding swiftly but articulately...
-
Developer Support Engineer
hace 3 semanas
Pereira, Risaralda, Colombia Unity A tiempo completoThe opportunityAs a Developer Support Engineer, you are a key part of an outstanding 24x7 global support team that provides technical support to ensure our customers' games and their players stay online.As the main point of contact in keeping some of the most prestigious games operational at all times, you'll be adept at responding swiftly but articulately...
-
Developer Support Engineer
hace 1 mes
Pereira, Risaralda, Colombia Unity A tiempo completoThe opportunityAs a Developer Support Engineer, you are a key part of an outstanding 24x7 global support team that provides technical support to ensure our customers' games and their players stay online.As the main point of contact in keeping some of the most prestigious games operational at all times, you'll be adept at responding swiftly but articulately...
-
Developer Support Engineer
hace 1 mes
Pereira, Risaralda, Colombia Unity A tiempo completoThe opportunityAs a Developer Support Engineer, you are a key part of an outstanding 24x7 global support team that provides technical support to ensure our customers' games and their players stay online.As the main point of contact in keeping some of the most prestigious games operational at all times, you'll be adept at responding swiftly but articulately...
-
Developer Support Engineer
hace 1 mes
Pereira, Colombia Unity Teletrabajo Freelance A tiempo completoThe opportunityAs a Developer Support Engineer, you are a key part of an outstanding 24x7 global support team that provides technical support to ensure our customers' games and their players stay online.As the main point of contact in keeping some of the most prestigious games operational at all times, you’ll be adept at responding swiftly but articulately...
-
Developer Support Engineer
hace 1 semana
Pereira, Colombia Unity A tiempo completoThe opportunityAs a Developer Support Engineer, you are a key part of an outstanding 24x7 global support team that provides technical support to ensure our customers' games and their players stay online.As the main point of contact in keeping some of the most prestigious games operational at all times, you’ll be adept at responding swiftly but articulately...
-
Accessibility Engineer
hace 1 semana
Pereira, Colombia FullStack Labs A tiempo completoFullStack is the fastest-growing software consultancy in the Americas. We help organizations like Uber, GoDaddy, MGM, Siemens, Stanford University, and the State of California, build distributed software development teams, and deliver transformational digital solutions. As an employee-first company, we focus on hiring the most talented software designers and...
