Middle Elk Support Engineer

hace 2 semanas


Desde casa, Colombia EPAM Systems A tiempo completo

We are in search for a remote **Middle ELK Support Engineer **to join our team.

In this role, you will be responsible for supporting and maintaining the ELK platform, developing new features, automation, and integration. You will also be part of the ELK Platform team, which supports PagerDuty and Uptrends SaaS, including automation of these platforms.

RESPONSIBILITIES
- Deploy, manage, and operate scalable, highly available, and fault-tolerant Elastic clusters
- Carry out upgrades and revamping of supported beats versions and self-hosted parts
- Manage SSL certificate rotations, capacity, cost optimization, and performance of the clusters
- Maintain and update IAC automation scripts for cluster management and on-boarding support
- Act as the primary point for troubleshooting and resolving various incidents and issues
- Assist in enhancing the Observability Platform to support internal customers
- Manage ELK stack configurations, limits, and various aspects of the stack on different layers
- Outline and maintain platform documentation and SOPs
- Support data ingestion and enrichment, data backup, and restoration
- Coordinate with internal and external vendors for installation, upgrades, and addressing day-to-day responsibilities

**REQUIREMENTS**:

- At least 2 years of relevant professional experience
- Proven experience in the implementation and maintenance of Elastic search clusters
- Proficiency with various observability technologies including Elastic Synthetics and RUM
- Strong knowledge of IAC scripts and pipeline tools like Terraform and Ansible
- Proficiency with Python
- Knowledge of Helm
- Strong written and verbal communication skills
- Excellent problem-solving skills and the ability to troubleshoot complex issues
- B2+ English level

NICE TO HAVE
- CI/CD experience
- Knowledge of AWS and GCP
- Experience with PagerDuty, UNIX shell scripting, Uptrends
- Knowledge of Jenkins, Kubernetes, Linux

WE OFFER
- Learning Culture - We want you to be the best version of yourself, that is why we offer unlimited access to learning platforms, a wide range of internal courses, and all the knowledge you need to grow professionally
- Health Coverage - Health and wellness are important, that is why we have you and up to four family members in a premiere health plan. We have a couple of options, so you can choose what is best for you and your family
- Visual Benefit - Seeing your work for us would be a sight for sore eyes. We want your vision to always be at 100% which is why we offer up to $200.000 COP for any visual health expenses
- Life Insurance Plan - We have partnered with MetLife to offer a full-coverage Ife insurance plan. So, your family is covered, even if you are gone
- Medical Leave Coverage - We are one of the few companies that cover 100% of your medical leave, for up to 90 days. Your health is the most important thing to us
- Professional Growth Opportunities - We have designed a highly competitive and complete development process, where you will have all the tools to get where you have always wanted to be, personally and professionally
- Stock Option Purchase Plan - As an EPAMer you can be more than just an employee, you will also have the opportunity to purchase stock at a reduced price and become a part owner of our organization
- Additional Income - Besides your regular salary, you will also have the chance to earn extra income by referring talent, being a technical interviewer, and many more ways
- Community Benefit - You will be part of a worldwide community of over 50,000 employees, where you can learn, challenge yourself, stand out, and share your knowledge and experience with multicultural teams



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