Support Engineer

hace 4 semanas

Desde casa, Colombia Howdy A tiempo completo

**Join Howdy to discover a new way of working remotely**

At Howdy, we connect top Latin American talent with leading US companies. Unlike other online marketplaces and job platforms, we're a community that cares about people. Our whole ethos is people-first.

**What's so different about us?**
- **We're driven by your well-being: We prioritize your growth and well-being with competitive pay, top-tier equipment, and premium healthcare.**:

- ** We're all about direct connections: Work directly with US companies as part of their teams, with no middleman. Build strong relationships and grow professionally.**:

- ** We combine the best of both worlds: Enjoy the freedom to work from home with flexible hours - and come to the office whenever you want**:

- ** We foster a strong community: Get paid, of course. But also, be a part of a welcoming community. Avoid monotony, enjoy your work, and connect with other A-players**

From top tech roles to accounting, marketing, customer support, finance, HR, and operations - we've got opportunities for everyone.

**Support Engineer**:
**Desired Skills**:

- Strong investigative skills for troubleshooting and solving complex issues.
- Working knowledge of SQL for querying databases.
- Ability to write, run, and modify Python scripts.
- Ability to maintain and refine our infrastructure and codebase.
- Ability to contribute to QA and feature feedback.

**Who You Are**:

- **Problem Solver**:Strong investigative skills and enjoys tackling technical challenges.
- ** Effective Communicator**: Excellent communication abilities for customer and team interactions.
- ** Technical Proficiency**: Working knowledge of SQL and Python scripting.
- ** Customer-focused**: Prioritizes customer satisfaction and service quality.
- ** Team Player**: Collaborative and proactive in improving processes.
- ** Adaptable**: Can quickly adapt to changing priorities and environments.

**Some benefits**:

- Offices in some cities
- 100% remote work
- Full-time schedule, flexible according to objectives
- PTO & holidays
- Laptop

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