HR Operations Manager

hace 4 meses


Desde casa, Colombia Deel A tiempo completo

**Who we are and what we do**

Deel is a global team that helps businesses hire anyone, anywhere, easily. Deel consists of more than two thousand self-driven individuals spanning over 100 countries. Our unified yet diverse culture keeps us continually learning and innovating the Deel platform and our products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the success of Deel’s platform. We deliver the best products and platform features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

**Why should you be part of Deel's success story?**

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M last year, doubling our valuation to $12B.

There’s never been a more exciting time to join Deel — the market leader in international payroll and compliance.

**Duties**:

- Handle and resolve escalated HR issues and concerns from employees, ensuring timely and effective resolution.
- Develop and implement strategies to prevent escalations, fostering a positive and supportive work environment.
- Identify and address operational challenges within the HR domain, implementing solutions to enhance efficiency and effectiveness.
- Collaborate with cross-functional teams to troubleshoot and resolve issues related to HR processes.
- Provide support to the covered region beyond their regular working hours, ensuring accessibility for urgent matters and maintaining a responsive approach.
- Collaborate with HR teams to provide seamless support for newly launched services, ensuring a smooth transition and integration of HR processes.
- Lead and manage special HR projects, initiatives, and operations as assigned, ensuring successful implementation and adherence to deadlines.

**Requirements**:

- 5+ years of International HR operations in a high-volume and fast paced environment
- Strong analytical skills: identify, scope and resolve complex and sensitive HR issues
- Data driven: you challenge status quo and strive to improve response times and employee experience
- Experience using JIRA, Zendesk, Intercom or other ticketing tools is a plus

**Total Rewards**

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

At Deel, you’ll enjoy:

- Computer equipment applicable to your role
- Stock grant opportunities
- Additional perks and benefits based upon your employment status and country
- The ability to choose where you work whether it be your home, the beach, or a WeWork

**At Deel, we're an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other applicable legally protected characteristics.



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