Data Entry Intern

hace 4 semanas

Desde casa, Colombia Team International A tiempo completo

Description

**About Team International**

We're a global IT consulting company and a software development service provider that helps organizations operate at their best. With 30+ years of experience, +6 Global locations, and +1000 employees, TEAM combines technology expertise, valuable insights, business intelligence, and a client-centered approach to address challenges in business operations, digital transformation, risk management, compliance, business continuity, and more.

TEAM provides you with flexible engagement models, top IT talent, and full compliance.

Your business and specific project needs are unique and require a customized approach to IT and software development outsourcing.

Partner with TEAM to design the ideal engagement model to fit your business and technical needs, and quickly find the talent required to build your innovative IT solution in record time - all while ensuring full security and regulatory compliance.

**Our guiding values**

Customer-Centric -“Win-win is our partnership strategy”

Trust & Transparency -“We say what we mean, do what we say, and do what is right.”

Flexible & Adaptable -“Solving challenges creatively”

Teamwork & Celebration -“Work hard and enjoy our victories together”

Social Responsibility -“We envision a better world and take action to make things happen”

**The Position**

The "data entry" role within a customer support company typically involves inputting, updating, and managing various types of data into the company's databases or systems. This may include customer information, inquiries, orders, complaints, or any other relevant data related to the company's operations.

Data entry specialists are responsible for ensuring accuracy, completeness, and confidentiality of the data they handle.

They may also assist in organizing and maintaining databases, generating reports, and performing quality checks on data entries to identify and rectify errors. Effective communication and attention to detail are key skills for success in this role, as data accuracy is crucial for the smooth functioning of customer support operations.

**The Data Entry intern must**:

- Inputting and updating customer information: This involves entering new customer details into the database, as well as updating existing records with any changes such as address updates, contact information, or account status changes.
- Processing orders and inquiries: Data entry specialists may be responsible for inputting orders received from customers into the company's systems and ensuring that all necessary information is accurately recorded. They may also input customer inquiries or complaints into the database for further handling by customer support representatives.
- Maintaining database accuracy: It's crucial for data entry specialists to ensure that the information stored in the company's databases is accurate and up-to-date. This may involve performing regular audits, conducting data validation checks, and correcting any errors or inconsistencies.
- Generating reports: Data entry specialists may be tasked with generating various types of reports based on the data stored in the company's systems. These reports could include customer demographics, order histories, or performance metrics related to customer support operations, assignments, roles, payments, hire dates, contracts, etc.
- Assisting with data management tasks: In addition to data entry, specialists may be involved in other data management tasks such as organizing files, archiving records, and implementing data security measures to protect sensitive information.
- Collaborating with other teams: Data entry specialists may need to collaborate with other teams within the organization, such as customer support, sales, marketing, accounting, or IT, to ensure that data is accurately recorded and shared across departments as needed.

**Requirements**:

- Experience: 6 Months to a year.
- CRM knowledge basic knowledge.
- Technical degree or student of administration, marketing, communications, computer science or accounting.
- English written/speaking - Advanced is a must.
- Attention to detail: Data entry requires a high level of accuracy to ensure that information is entered correctly into databases and systems.
- Basic computer skills: Familiarity with common computer programs and software, such as Microsoft Excel, Word, and database management systems, is often required.
- Organizational skills: The ability to organize and prioritize tasks, especially when dealing with large volumes of data, is essential for success in this role.
- Time management: Data entry specialists often work with tight deadlines, so the ability to manage time effectively and prioritize tasks is crucial.
- Communication skills: While data entry may seem like a solitary task, effective communication with other team members and departments may be necessary to clarify information or resolve discrepancies.
- Confidentiality: Data entry speci

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