Uts Technical Support Representative 3 Ti

hace 2 semanas


Bogota, Colombia Unisys A tiempo completo

**What success looks like in this role**:

- Brindar soporte técnico remoto (vía telefónica, correo, web y chat), a usuarios internos, externos y finales de entidad bancaria y financiera, por medio de la mesa de ayuda.
- Resolver inquietudes sobre instalación, operación, configuración, personalización y uso de productos asignados.
- Aplicar técnicas básicas de diagnóstico para identificar problemas, investigar causas y recomendar soluciones para corregir fallas comunes.
- Escalar incidentes a otros grupos de soporte y potenciales eventos masivos.

LI-YR1

**You will be successful in this role if you have**:

- Técnico, tecnólogo o estudiante de quinto semestre en adelante de sistemas o carreras afines a servicios de tecnología de la información.
- 6 meses de experiência en el servicio de asistencia de TI.
- Comunicación asertiva.
- Servicio y atención al cliente.
- Trabajo en equipo
- Puntualidad

Modalidad de Trabajo: Presencial medio tiempo (turnos rotativos), en las oficinas ubicadas en Rionegro - Antioquía y Bogotá D.C.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.



  • Bogota, Colombia TTEC A tiempo completo

    Bilingual Technical Support Representative - English-Spanish **Bilingual Technical Support Representative - English-Spanish** Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a As a **Bilingual Technical Support Representative** - Spanish-English** working in Bogota, Colombia, you’ll be a part...


  • Bogota, Colombia TTEC A tiempo completo

    Bilingual Technical Support Representative - English-Spanish **Bilingual Technical Support Representative - English-Spanish** Bringing smiles is what we do at TTECfor you and the customer. As a **Bilingual Technical Support Representative** working in **Bogota, Colombia**, you’ll be a part of creating and delivering amazing customer experiences while you...


  • Bogota, Colombia Full Potential Solutions A tiempo completo

    Overview: Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Manila & Davao, Philippines, Chennai & Pune, India and Bogota, Colombia that puts culture and employees first. We are a rapidly growing global company, employing the best people, processes and proprietary...


  • Bogota, Colombia Unisys A tiempo completo

    **What success looks like in this role**: - Brindar soporte técnico remoto (vía telefónica, correo, web y chat), a usuarios internos, externos y finales de entidad bancaria y financiera, por medio de la mesa de ayuda. - Resolver inquietudes sobre instalación, operación, configuración, personalización y uso de productos asignados. - Aplicar técnicas...


  • Bogota, Colombia ITT, Inc. A tiempo completo

    **Resumen de Posición**: Engineer in charge of generating offers for quote requests for public and private tenders, received directly from clients or through our sellers. Organize and define priorities in the selection and preparation of proposals, selecting the team that best meets the technical and commercial requirements. In addition to the previous...

  • Uts Trainee

    hace 3 semanas


    Bogota, Colombia Unisys A tiempo completo

    **What success looks like in this role**: A non-technical student attached to UTS for a period of time such as a summer intern or co-op student. Key Responsibilities Analysis. Creation of proposals for continuous improvement of the area. **You will be successful in this role if you have**: Key Qualifications - Knowledge in Basic Excel - Customer service -...


  • Bogota, Colombia PayJoy A tiempo completo

    **About PayJoy** PayJoy is a mission-driven company dedicated to helping a billion people around the world step into the modern financial system for the first time and supporting them on a path to financial success. Founded in 2015, PayJoy’s “secret sauce” technology turns a smartphone into collateral to jumpstart unbanked consumers into the credit...


  • Bogota, Colombia Nuvei A tiempo completo

    **Technical Support Specialist** **_ Hybrid_** The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. **WE ARE NUVEI.** Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable...


  • Bogota, Colombia Full Potential Solutions A tiempo completo

    **Benefits** - **Offering Transportation Allowance**: - **Performance-based incentive**: - **42 hours a week, Prepaid Medical, Referral Bonus and more** Full Potential Solutions (FPS) is a performance-based analytically driven omnichannel solutions organization with operations in Kansas City, MO, Manila & Davao, Philippines, Chennai & Pune, India and...


  • Bogota, Colombia Twilio A tiempo completo

    **See yourself at Twilio**: Join the team as our next Technical Account Manager 3 - Flex. **Who we are & why we're hiring**: Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're...

  • Technical Support Ii

    hace 2 meses


    Bogota, Colombia Smart Option Search A tiempo completo

    **About the job Technical Support II**: **Responsibilities**: - Diagnose and troubleshoot software and hardware issues for a wide range of products and services. - Guide customers through step-by-step solutions to resolve technical problems. - Escalate complex issues to senior technicians or relevant teams when necessary. - Collaborate with cross-functional...

  • Uts Trainee

    hace 1 mes


    Bogota, Colombia Unisys A tiempo completo

    **What success looks like in this role**: A non-technical student attached to UTS for a period of time such as a summer intern or co-op student. Key Responsibilities Analysis. Creation of proposals for continuous improvement of the area. **You will be successful in this role if you have**: Key Qualifications - Knowledge in Basic Excel - Customer...


  • Bogota, Colombia Red Hat Software A tiempo completo

    About the job: The Red Hat Global Support Services team is adding a Technical Support Engineer with a background in Linux system administration to join us remotely in Colombia. In this role, you will deliver an outstanding customer support experience by providing technical support and sustaining engineering services to enterprise subscription customers....


  • Bogota, Colombia Ventas y Servicios A tiempo completo

    Estamos conformando un grupo con los mejores Auxiliares UTS. ¿Eres uno de ellos? Lee las condiciones. Aplica si eres Bachiller, técnico, tecnólogo culminado con Experiência de 6 MESES en Áreas Administrativas. Indispensable manejo de EXCEL Y OFFICE. **(No aplican experiências de call center.) - Salario**: $1.300.000 + Prestaciones de ley. Contrato...

  • Uts Trainee

    hace 3 meses


    Bogota, Colombia Unisys A tiempo completo

    **Job Description** We Believe in Better!** We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. Our associates are at the forefront of everything we do, driving our clients’ successes...


  • Bogota, Colombia TTEC A tiempo completo

    Bilingual Technical Support Representative – English-Spanish Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a As a Bilingual Technical Support Representative – Spanish-English working in Bogota, Colombia,you’ll be a part of bringing humanity to business. #experienceTTEC What...


  • Bogota, Colombia Twilio A tiempo completo

    **See yourself at Twilio**: Join the team as our next Technical Support Expert on the Messaging team **Who we are & why we're hiring**: Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively...


  • Bogota, Colombia Coupa Software A tiempo completo

    Through the power of trillions of dollars in business spend, Coupa’s mission is to unlock our customers' full potential to do well and do good, anchored in our shared belief that we are smarter together. Our customers, suppliers, and employees - our Coupanians - come together to co-create ideas and innovations that impact the power of spend. Through the...


  • Bogota, Colombia Sofvio A tiempo completo

    We're helping one of our clients, **Zibor Desarrolladores**, hire for a **Technical Support Specialist**. “Developing the best products and services for our customers.” Compensation**:COP2.5M - 3.5M/month.** Location**:Remote (for Colombia residents).** Skills**:Proficient in L2 support, server administration, AD (Active directory), network...


  • Bogota, Colombia Trustonic A tiempo completo

    **Company Description** **_ Who we are..._** At Trustonic our products are making a difference across the world. One moment we’re ensuring low-income families worldwide can access the life-changing benefits of an internet-enabled smartphone. The next we’re protecting the safety and integrity of the vehicles we drive and the devices we care about. We...