Customer Support Specialist

hace 3 semanas


Bogotá, Colombia Tether Operations Limited A tiempo completo

Created in October 2014, Tether USDt was the first stablecoin in existence, and remained the sole stablecoin in the market until March 2018. Tether is disrupting the legacy financial system by offering a more modern approach to money. By adding fiat currency-digital cash to the blockchain, Tether makes a significant contribution to a more connected ecosystem by introducing digital currency benefits, such as instant global transactions, to traditional currency and incorporating traditional currency benefits like price stability to digital currency. With a commitment to full transparency and compliance, Tether is the most secure, fastest, and lowest cost way to transact with money.

Our team is fully remote and globally distributed to capture the best talent from around the world. So far we’ve grown fast and stayed lean to secure our place as a leader in the space.

If you get excited about being in an industry that is breaking new ground and has the confidence to meet the many challenges that this evolving space faces, we are interested in talking to you. Join us and help lay the foundations for a decentralized future.

**Customer Support Specialist - Mexico**
- Effectively handles inquiries and requests from corporate and professional traders
- Continuously upgrade skill sets
- Lead by example to demonstrate full ownership of outstanding customer service
- Contribute to the positive customer support culture through active participation and support of the Tether vision, initiatives, and objectives
- Cross-team interactions
- You must be able to work independently with minimum supervision, flexible as to working arrangements and hours, and confident in making decisions in accordance with Tether’s practice.
- Experience and a deep interest in working with Finance, Mathematics or Statistics
- Good understanding of trading and derivatives markets
- Strong analytical ability
- Experience in customer relations, ability to handle requests and inquiries is essential
- Excellent communication skills in English
- Passionate about cryptocurrency and blockchain world
- Detail-oriented
- Security and privacy focus
- Familiar with Office Suites (especially Excel)



  • Bogotá, Bogotá D.E., Colombia Digital Customer Care Company A tiempo completo

    We are looking for a skilled Remote Customer Support Specialist to join our team at Digital Customer Care Company. As a specialist, you will be responsible for providing top-notch customer support to our clients via various communication channels.You will be expected to resolve customer complaints, answer questions, and provide solutions in a timely and...


  • Bogotá, Bogotá D.E., Colombia Entrepreneur Cooperative A tiempo completo

    About the Role:The Entrepreneur Cooperative is looking for a skilled Contract Customer Support Specialist to join our team. In this role, you will be responsible for delivering exceptional customer experiences through various channels.Your Key Responsibilities:Provide personalized customer support via phone, email, and chatRespond to customer inquiries and...


  • Bogotá, Colombia Somewhere A tiempo completo

    Customer Support Specialist - Latin America Location: Remote (LATAM) Salary: $1200 - $1500 USD per month Working Hours: 9AM - 6PM ????, Central or Mountain time zone About the Role: We are looking for an experienced and tech-minded Senior Customer Support Specialist based in Latin America to support our US-based customers.The ideal candidate will have strong...


  • Bogotá, Bogotá D.E., Colombia Fresenius Medical Care A tiempo completo

    Job SummaryFresenius Medical Care is seeking an Administrative Support Specialist to join our team. This role will provide administrative and customer service support, working closely with internal stakeholders and external parties.


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    **Job Overview:**We are seeking a highly skilled and experienced Customer Support Specialist - E-commerce to join our team at Bruntwork. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients via online chat, email, and other communication channels.**Responsibilities:**Promptly address customer...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    Job DescriptionWe are seeking a highly skilled and customer-focused Ecommerce Customer Support Specialist to join our team at Bruntwork. In this role, you will be responsible for providing exceptional support to our customers via online chat, email, and other communication channels.About the RoleProvide timely, accurate, and professional responses to...

  • Support Specialist

    hace 13 horas


    Bogotá, Bogotá D.E., Colombia Connext A tiempo completo

    Connext is seeking an experienced Support Specialist to join our team. As a Support Specialist, you will be responsible for providing high-quality technical support to our customers and ensuring that their issues are resolved in a timely and efficient manner.About the Position:Serve as the primary point of contact for customers seeking technical...


  • Bogotá, Bogotá D.E., Colombia Amazon A tiempo completo

    Cloud Support Specialist - EnterpriseWe are seeking a Cloud Support Specialist - Enterprise to join our team at Amazon. As a Cloud Support Specialist, you will be responsible for providing support to resolve customer inquiries regarding AWS services or cloud infrastructure.Key Responsibilities:Provide technical support and expertise to resolve customer...


  • Bogotá, Bogotá D.E., Colombia Motum Inc. A tiempo completo

    Motum Inc. is a leading provider of international teams for US-based companies, focusing on creating high-performing teams that empower ambitious individuals from all over the world.We are looking for passionate and customer-obsessed Customer Support Specialists (Phone) to join our client's Call Center as the first point of contact for customers, providing...


  • Bogotá, Bogotá D.E., Colombia Connext A tiempo completo

    Connext Technical Support Specialist Job DescriptionThe primary function of the Technical Support Specialist is to serve as the first point of contact for customers, providing expert assistance and resolving technical issues in a timely manner.About the JobThis role requires exceptional communication skills and technical expertise to ensure customer...


  • Bogotá, Bogotá D.E., Colombia Connext A tiempo completo

    **Job Summary**We are seeking a highly skilled Technical Support Specialist to join our team at Connext. As the primary point of contact for customers, you will be responsible for providing expert assistance and promptly resolving technical issues.The ideal candidate will possess exceptional communication skills and technical expertise, which are crucial for...


  • Bogotá, Bogotá D.E., Colombia Executel Inc. A tiempo completo

    Executive SummaryAt Executel Inc., we are committed to delivering exceptional customer experiences. We are seeking a highly skilled Technical Support Specialist to join our team and play a key role in achieving this goal.About the JobThe successful candidate will have a strong background in technical support, excellent communication skills, and the ability...


  • Bogotá, Bogotá D.E., Colombia Indriver A tiempo completo

    Indriver is seeking a highly skilled Multichannel Support Specialist to join our US-based team. As a key member of our customer support department, you will be responsible for delivering exceptional customer experiences through various communication channels.Key ResponsibilitiesIn this role, you will:Handle customer inquiries and concerns via phone, email,...


  • Bogotá, Bogotá D.E., Colombia Binance A tiempo completo

    About This RoleWe are seeking a highly motivated and detail-oriented Technical Support Specialist to join our TechOps team as part of the Binance Accelerator Program (BAP). As a key member of our technical support team, you will be responsible for providing exceptional customer service, troubleshooting complex technical issues, and collaborating with...


  • Bogotá, Colombia Connext A tiempo completo

    Technical Support Specialist The Technical Support Specialist 1 serves as the first point of contact for customers, providing expert assistance and promptly resolving technical issues.The ideal candidate will possess exceptional communication skills and technical expertise, which are crucial for ensuring customer satisfaction and maintaining the...


  • Bogotá, Bogotá D.E., Colombia Peek Travel, Inc. A tiempo completo

    We're seeking a highly skilled and motivated Technical Support Specialist to join our team at Peek Travel, Inc. The ideal candidate will have excellent communication skills, be able to work independently, and have a passion for delivering exceptional customer service.The Technical Support Specialist will act as the primary point of contact for customers...


  • Bogotá, Bogotá D.E., Colombia Philips A tiempo completo

    Job Title: Technical Support SpecialistAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team in Bogota and Medellin. As a key member of our customer service team, you will play a vital role in providing advanced technical support to customers.Your ResponsibilitiesProvide first-line remote technical support to customers,...


  • Bogotá, Bogotá D.E., Colombia StoneX Group Inc. A tiempo completo

    OverviewWe are seeking a highly skilled Infrastructure Support Specialist to join our team at StoneX Group Inc. As an Infrastructure Support Specialist, you will play a critical role in ensuring the seamless operation of our SWIFT systems and network, while also maintaining their security and compliance with industry standards.Your primary duties will...


  • Bogotá, Cundinamarca, Colombia The Support Heroes A tiempo completo

    The Support Heroes: We offer outsourcing customer support services for Shopify Apps developers, and we are currently looking for Support Heroes to join our team. We are offering a week schedule when you work for 4 days of the week and rest the remaining 3 days. Location: Working from home. - Major Responsibilities: - Create Articles or documentation for...


  • Bogotá, Bogotá D.E., Colombia indrive A tiempo completo

    We are looking for a Customer Service representative that will provide top-notch attention to our English-speaking countries. Responsibilities Handle multiple conversations (chats/calls/emails) simultaneously with customers. Respond to customer inquiries in a timely and professional manner. Maintain a professional and courteous demeanor during...