Incident Management Br

**What success looks like in this role**: Senior service management analyst is re sponsible for overseeing and analyzing the performance of Major Incident Management process and service operations. P lay s an important role in meeting service level agreements and achieving a high level of customer satisfaction. - Serves as the primary contact for inquiries...

**What success looks like in this role**: A service management analyst is responsible for providing day to day support for Major Incident Management process and service operations. They play an important role in ensuring that major incidents are resolved quickly and effectively, minimizing disruption to business operations. - Provides capture support for...

**What success looks like in this role**: Strategic ITIL Service Management Advisor with a proven track record of managing major incidents, supporting complex customer accounts, and spearheading process improvements. Provides strategic leadership and guidance to service delivery teams, fostering effective collaboration and driving continuous improvement. -...

**Vive la experiência SONDA****¡Aquí transformas tu carrera!****¿Por qué ser parte de SONDA?**Porque al igual que tú, amamos lo que hacemos, tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes, sino también el futuro.En SONDA...

**Descripción empresa**:UN PORTAFOLIO DE SERVICIOS INTEGRALESLos productos y servicios de ACH Colombia se complementan entre sí, con el fin de ofrecer a nuestros clientes soluciones integrales que les facilite el trabajo desde transferencias de dinero entre entidades financieras e ingresos de dinero a través de sus páginas web, hasta pagos de conceptos...

**See yourself at Twilio**: Join the team as our next Incident and Problem Manager at Twilio. **Location**: This role will be based in our Bogota, Colombia office. The Problem Manager at our end user computing organization is responsible for leading the identification, analysis, and resolution of recurring incidents and problems related to end user...

Acronis is a world leader in cyber protection—empowering people by providing them with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for an Incident and Escalation Manager for our Technical Support team who is ready to join us in creating a #CyberFit future and...

**Mexico City, CDMX, Mexico; Bogotá, Bogota, Colombia**. **Minimum qualifications**: - Bachelor's degree in Computer Science, Information Systems, Cybersecurity, related technical field, or equivalent practical experience. - 4 years of experience working incident response investigations, analysis, and containment actions. - 4 years of experience with...

Servicio LATAM, Importante Compañía de Tecnología con presencia en más de 11 países prestando servicios de soporte IT, Help Desk, mantenimiento preventivos, Instalaciones, Network. Requiere Knowledge Management y Service Desk con mas de 2 años de experiência en servicio de administración del módulo y proceso de knowledege realizando el apoyo en...

En Mercado Libre estamos democratizando el comercio, el dinero y los pagos en América Latina.Tecnología es la esencia de nuestro producto. Nuestros equipos de desarrollo, arquitectura, base de datos, seguridad informática, user experience y business intelligence co-crean y son responsables de la plataforma líder de e-commerce de América Latina y de uno...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: This role is responsible for managing all aspects of IT changes. Changes will be reviewed for, prioritization, impact and their overall impact to TU’s environment, ultimately approving or rejecting the changes. In addition, the change manager will prep, organize and chair various technical...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: Dynamics of the Role As part of the Enterprise Compliance - Program Management Office, this Consultant position will support the strategic implementation of TransUnion’s Enterprise Issue Management Program. Under guidance of the Issue Management Program Manager, you will lead a variety of...

**What success looks like in this role**:Eso nos enriquece, y quiere decir que todos tenemos la oportunidad de**La persona que desempeñe este rol será responsable de**:- Coordinar el proceso de Gestión de Incidentes Mayores para clientes específicos o múltiples. Incluir el análisis de la información recibida y la asignación del trabajo y la...

TransUnion's Job Applicant Privacy Notice **What We'll Bring**: The Change manager role is responsible for managing all aspects of IT changes. Changes will be reviewed for, prioritization, impact and their overall impact to TU’s environment, ultimately approving or rejecting the changes. In addition, the change manager will prep, organize and chair...

Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Creation is the core of TikTok's purpose. Our platform...

**Acerca del puesto Especialist Talent Management & Acquisition**:**Responsabilidades Principales**:- Liderar el proceso de selección y reclutamiento, identificando y atrayendo talento adecuado para las necesidades de la organización.- Desarrollar y ejecutar estrategias de desarrollo profesional y programas de capacitación para el crecimiento del equipo.-...

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with...

The CS Operations Specialist is responsible for ensuring the smooth operation of our page and focuses on the creation and maintenance of a comprehensive page and the preparation of post-incident reporting. **Responsibilities** - Monitor and maintain the status page with real-time information; - Gather detailed incident information and their timelines for...

Ven a trabajar con un maravilloso equipo de trabajo para prestigiosa compañía del sector hotelero, con presencia en Bogotá y Medellín, para ocupar el cargo de Revenue Management.Tecnólogo y/o profesional en Administración Hotelera, Hotelería y Turismo o formación afín, con experiência mínima de 3 años en el cargo.Dentro de las actividades a...

**_¡En Topaz nos une la tecnología y nos conecta la evolución!_**En nuestra organización estamos totalmente comprometidos en contribuir a las soluciones financieras que hagan de la industria un lugar seguro, accesible y dinámico. Queremos llegar a diferentes partes del mundo con nuestro amplio ecosistema de soluciones tecnológicas. ¡Así que te...