CRM Data Specialist

hace 6 meses

Bogota, Colombia Netskope A tiempo completo

**About Netskope**:
Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed, one that is built in the cloud and follows and protects data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.

**About the position**:
**Responsibilities**:

- Regularly perform data cleansing and validation processes to ensure data accuracy, completeness, and consistency
- Proactively identify data quality issues and work with relevant teams to implement improvements
- Perform tasks related to data acquisition, validation and enrichment as they relate to Accounts, Leads and Contacts
- Work cross-functionally within the organization to ensure data from other systems (such as marketing automation tools, sales and customer service platforms) are properly integrated with Salesforce to ensure data integrity is maintained
- Propose and implement data governance solutions for the proper management of CRM data
- Identify opportunities to streamline data-related processes and workflows to drive greater efficiency and accuracy.
- Provide support to cross functional teams such as: training on data entry best practices and troubleshooting issues related to data quality

**Requirements**:

- 5+ years of work experience as a technical data steward with a strong background in Data Governance Policies, Processes and Tools
- Experience in Salesforce, Excel, 3rd Party Data Tools (e.g. Zoominfo, D&B) and Data Cleansing Tools (e.g. Ringlead, Demandtools, Openprise)
- Strong attention to detail with a focus on building standardized and consistent best practices
- Understanding of marketing and privacy regulations (e.g. Opt In/Out, GDPR)
- Proven ability to collaborate well with others and meet deadlines
- Persistent in finding accurate information leveraging all available resources
- Experience documenting business processes and developing training materials for data integrity and governance

**Preferred Qualifications**:

- High level of integrity and transparency in working with peers and stakeholders
- Comfort with ambiguity and proven ability to work independently
- Strong written and verbal communication skills
- Ability to multitask and meet Service Level Agreements (SLAs), specific to work efforts
- Proven ability to meet timelines and deliver business results
- A self-starter who is detail-oriented and can engage across stakeholders with confidence

**Education**:

- Bachelor’s degree

**#LI-AF1**

Netskope is committed to implementing equal employment opportunities for all employees and applicants for employment. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran statues, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity/expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by the laws or regulations of any jurisdiction in which we operate.

Netskope respects your privacy and is committed to protecting the personal information you share with us, please refer to Netskope's Privacy Policy for more details.

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