Production Manager(Team Leader)

hace 4 semanas

Colombia Callbox Sales and Marketing Solutions A tiempo completo

**PRODUCTION MANAGER**

**General Job Description**:
A project manager has the overall responsibility for the successful planning, execution, monitoring and evaluating campaigns. Key among a project manager's duties is to recognize factors or campaign details that could have an impact on the likelihood of success and that these factors must be properly attended to throughout the lifetime of a project working with Client Experience Managers, Sales, Production Teams, Finance, Fulfillment, and Technical teams.
- Manages digital campaigns, ensuring that they meet Client objectives and excellent.
- Adhere to strict service level agreements for communication with clients.
- Monitors campaign performance and provides sales and clients with upselling and optimization recommendations.
- Produces campaign analytics reports, including case studies, to demonstrate effectiveness and share learnings.
- Accountable for delivering the Group's Production Quota and maintaining specified Group KPIs.
- As a team leader, give and receive employee feedback, conduct performance evaluations every month, and provide ongoing training to the staff.
- Monitor attendance and schedule adherence of the group and maintain the company's standard DA Ratio.
- Practice and ensure compliance with all company policies and procedures.
- Deliver regular reports of campaign results per company's requirement or Client/ Account Manager's requirement.
- Responsible for training, coaching, and developing assigned agents to conclude monitoring presentations, conducting evaluations, follow-up, and corrective counseling as needed.
- Assist the Client Success Manager in maintaining a positive, motivating, and high-energy working environment.
- Carrying out performance measurement, monitoring, and evaluation of all agent's to improve efficiencies.
- Maintain regular measurement of the ROI of campaigns.
- Other tasks that are assigned by the supervisor or CEO.
- Marketing & Sales: 1 year (required)

Expected Start Date: July 10, 2023

**Salary**: $3,000,000 - $4,000,000 per month

Ability to commute/relocate:

- Medellín, Antioquia: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Language**:

- English (required)

Expected Start Date: 10/07/2023

  • Team Leader

    hace 3 semanas

    Colombia Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Medellín, Colombia*** Job Title: team leader **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. ** Essential...

  • Team Leader

    hace 5 días

    Colombia Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Medellín, Colombia*** Job Title: Team Leader **Job Description**: The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. ** Essential...

  • Agricultural Production Manager

    hace 2 meses

    Colombia, Huila Laborintos A tiempo completo

    Join our growing team! We are looking for an Agricultural Production Manager to lead our agricultural operations. This position is critical to ensure the success of our company, as you will be responsible for the agronomic management of our operations, closely overseeing the production, irrigation, nutrition, sanitation and quality control processes. The...

  • Team Leader

    hace 2 semanas

    Colombia Webhelp A tiempo completo

    Customer Service/SupportLocation Medellín, Colombia***Job Title:team leaderJob Description:The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Essential Functions/Core...

  • Team Leader

    hace 2 semanas

    Colombia Webhelp A tiempo completo

    Customer Service/SupportLocation Medellín, Colombia***Job Title:Team LeaderJob Description:The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. Essential Functions/Core...

  • Team Leader

    hace 2 semanas

    Colombia Chemonics A tiempo completo

    The protection of your personal data is important to Chemonics. Please review the Chemonics Data Privacy Policy. And, if you are located in the UK, please read our EU Recruiting Data Privacy Notice to learn how we process your personal data.Chemonics UKPlease be advised that this requisition is for an anticipated proposal and the role is contingent upon...

  • Team Leader

    hace 1 semana

    Colombia Essity A tiempo completo

    **Acerca del Rol**: El team leader es el responsable por los resultados de operación y desarrollo de los empleados en cada turno, además es el intercomunicador entre las estrategias de la compañía y la base operativa. Debe tener intereses comerciales en mente. Brinda al equipo liderazgo y coaching. **¿Qué harás?**: - Es un modelo a seguir para la...

  • Team Leader Operations

    hace 2 semanas

    Colombia VELUM DESIGN A tiempo completo

    The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.Salary base is: 900 USD Per monthEssential Functions/Core Responsibilities Responsible for the daytoday supervision of a group of...

  • Operations Team Leader

    hace 1 mes

    Colombia SuperStaff A tiempo completo

    We are seeking a dynamic, results-oriented team leader to join our team as an Operations Supervisor/Operations Team Leader. This role is crucial to ensuring that our operations run smoothly and exceed our customers' expectations. **Responsibilities**: - Supervise and lead a team of operations staff to ensure efficient workflow and high productivity. -...

  • Team Leader

    hace 2 semanas

    Colombia Essity A tiempo completo

    Acerca del Rol:El team leader es el responsable por los resultados de operación y desarrollo de los empleados en cada turno, además es el intercomunicador entre las estrategias de la compañía y la base operativa. Debe tener intereses comerciales en mente. Brinda al equipo liderazgo y coaching.¿Qué harás?: Es un modelo a seguir para la seguridad....

  • Team Leader

    hace 4 semanas

    Colombia Essity A tiempo completo

    **Team Leader Supervisor**: **Acerca del Rol** El team leader - Supervisor lidera, gestiona y coordina el proceso productivo a cargo, con el fin de asegurar el cumplimiento de los indicadores de gestión a través del seguimiento constante de las actividades, las personas y los recursos. **¿Que haras?**: Cumplir y asegurar el cumplimiento de las...

  • Team Leader

    hace 4 semanas

    Colombia Essity A tiempo completo

    **Team Leader Supervisor**: **Acerca del Rol** El team leader - Supervisor lidera, gestiona y coordina el proceso productivo a cargo, con el fin de asegurar el cumplimiento de los indicadores de gestión a través del seguimiento constante de las actividades, las personas y los recursos. **¿Que haras?**: Cumplir y asegurar el cumplimiento de las...

  • Site Reliability Engineering Leader at Agil Dream Team

    hace 1 día

    Colombia, Huila Agil Dream Team A tiempo completo

    We're helping one of our clients, Agil Dream Team, hire a Site Reliability Engineering Leader.“We transform your vision into reality with our on-demand & fully managed Agile software development teams.”Compensation: To be agreed upon.Location: Remote (anywhere).Skills: Proficient in Azure DevOps server and SQL.Resposibilities and...

  • Site Reliability Engineering Leader at Agile Dream Team

    hace 6 horas

    Colombia, Huila Agil Dream Team A tiempo completo

    We're helping one of our clients, Agile Dream Team, hire a Site Reliability Engineering Leader.“We transform your vision into reality with our on-demand & fully managed Agile software development teams.”Compensation: To be agreed upon.Location: Remote (anywhere).Skills: Proficient in Azure DevOps server and SQL.Resposibilities and...

  • Team Leader

    hace 2 semanas

    Colombia Essity A tiempo completo

    Team Leader Supervisor:Acerca del RolEl team leader - Supervisor lidera, gestiona y coordina el proceso productivo a cargo, con el fin de asegurar el cumplimiento de los indicadores de gestión a través del seguimiento constante de las actividades, las personas y los recursos.¿Que haras?:Cumplir y asegurar el cumplimiento de las políticas de seguridad...

  • Bim Team Leader

    hace 2 semanas

    Colombia ENG A tiempo completo

    ENGBIM es una compañía líder en servicios de consultoría BIM a nível internacional.Queremos sumar a nuestro equipo un Team Leader (Job Captain) con inglés avanzado, para el área MEP.Requisitos: Experiência en gestión de proyectos internacionales, preferentemente de USA. Experiência en gestión de equipos. Manejo intermedio/avanzado de Revit MEP....

  • Team Leader

    hace 4 semanas

    Colombia WTW A tiempo completo

    **El Rol** Como **GDC** **Team Lead **será parte de un equipo responsable por la implementación y gestión del modelo operativo que apunta a la transformación, la excelencia y al servicio al cliente (interno y externo) **Responsabilidades** - Interactuar con equipos técnicos y comerciales, para garantizar la correcta prestación del servicio, bajo los...

  • Account Coordination Team Leader

    hace 2 semanas

    Colombia ttg Talent Solutions A tiempo completo

    Account Coordinator Leader.Location: Medellin - Colombia.Summary:The Account Coordinator Leader must train, educate, supervise and evaluate the daily activities of the account coordinator team, providing comprehensive support and working hand in hand with the account manager team. The objective is to work closely with staff and operational teams in a...

  • Team Leader

    hace 2 semanas

    Colombia WTW A tiempo completo

    El RolComo GDC Team Lead será parte de un equipo responsable por la implementación y gestión del modelo operativo que apunta a la transformación, la excelencia y al servicio al cliente (interno y externo)Responsabilidades Interactuar con equipos técnicos y comerciales, para garantizar la correcta prestación del servicio, bajo los estándares definidos...

  • Team Leader Asistente de Cuenta

    hace 2 semanas

    Colombia Acrecer SAS A tiempo completo

    En la familia Acrecer estamos buscando un TEAM LEADER ASISTENTE DE CUENTA que pueda: Liderar, coordinar, planear y controlar la gestión diaria de las asistentes de cuenta velando por la atención ágil y oportuna de las necesidades presentadas por propietarios y arrendatarios en el desarrollo del contrato de arrendamiento y administración. Evolucionando...