Manager, Service Delivery

About the Role As our new Costumer Service Manager (CSM) you will play a crucial role in maintaining positive relationships with our customers and promo our excellent service. You will be responsible for overseeing the customer service operations within the organization. Your primary role will involve ensuring that our customers receive high-quality...

Director, Service Delivery **Director, Service Delivery** Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Director - Service Delivery working onsite in Barranquilla, Colombia you’ll be a part of bringing humanity to business. #experienceTTEC **What You’ll be Doing** Looking for an...

Team Lead, Service Delivery - Bilingual **Service Delivery Team Lead** Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Team Lead working onsite in Barranquilla, Colombia, you’ll be a part of bringing humanity to business. #experienceTTEC. **What You’ll Do** Do you love leading? Looking...

Job Summary: The Service Desk Team Lead will provide professional business and information technology services, both individually and as part of a project team, with a focus on supporting Auxis managed services and infrastructure services clients to ensure high levels of customer satisfaction and productivity. The SDTL should handle critical customers...

We are seeking a forward-thinking and driven Sales Operations Manager to spearhead our Customer Care and Operations Team. This pivotal role is designed for those passionate about blending the art of sales with the science of operational excellence, ensuring both customer service brilliance and impressive sales revenue growth. **Core Responsibilities**: -...

About the RoleWe are seeking a Senior Field Service Manager - Food Safety Specialist to join our team at Ecolab's Global Food Retail division. As a key member of our team, you will be responsible for developing and managing a territory of customers, providing them with prompt, personal, and reliable customer service.Key Responsibilities:Provide service to...

At Auxis, we're looking for a highly skilled Customer Service Operations Manager to join our team. This is a full-time position that requires strong leadership and customer service skills.About the RoleThis role will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis...

Job Summary: The Service Desk Team Lead is a pivotal role responsible for providing leadership, coaching, and supervision to our Service Desk Analysts. We seek a highly motivated individual to ensure the team's high-quality service delivery, manage performance, handle critical incidents, and contribute to continuous improvement within the service...

Job Summary: The individual will serve as the main point of contact with senior executives of clients as well as institutions of the Colombian government aimed at developing the activity of service centers in the country, networking and technology trends. Also, will be responsible for leading the establishment of the business process outsourcing (“BPO”)...

Additional Job Description Ecolab is looking for a **Field Service Manager I - FRS** to join our Global Food Retail division, which delivers a comprehensive cleaning and food safety program developed specifically for the food retail industry, and partners with our customers to identify food safety risks and help prevent the spread of foodborne illnesses. In...

Job Summary: The Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The person will provide support, direction, monitoring, and coaching to the assigned team in...

**Glowtouch, a UnifyCX company,** is growing and we are looking for a** Operations Manager** to join our motivated and ambitious team in Barranquilla, Colombia. Come be one of the pioneers at our newest location! **What Will You Do?** As an Operations Manager you will be responsible for overseeing and managing day-to-day operations to ensure efficient and...

**Job Profile: Contact Center Supervisor - IT Service Desk**: **Job Summary**: The Contact Center Supervisor - IT Service Desk is responsible for overseeing the daily operations of the IT service desk team. This role involves managing a team of IT support professionals to ensure timely and effective resolution of end-user issues, maintaining high levels of...

**Job Summary**: The Contact Center Supervisor - IT Service Desk is responsible for overseeing the daily operations of the IT service desk team. This role involves managing a team of IT support professionals to ensure timely and effective resolution of end-user issues, maintaining high levels of customer satisfaction, and optimizing service desk performance....

Job Summary: As an Accounting SDM, you will be responsible for overseeing the financial operations and accounting processes of our clients. You will lead a team of accountants and ensure accurate and timely financial reporting. This role requires strong leadership skills, a solid understanding of accounting principles, and the ability to manage multiple...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: - Perform...

Job Summary: The Service Desk Analyst L1 is the first point of contact for the users who call our IT Service Desk while providing the highest level of customer service. In a junior position, the analyst will develop skills working with a single account, until acquiring the required knowledge to work on more accounts. **Responsibilities**: - Perform...

Job Summary: The Subject Matter Expert (SME) is responsible for handling high-complexity incidents and extended requests, overseeing the administration of access roles and policies, and managing Privileged Access Management accounts. The SME encounters unusual situations daily, requiring a comprehensive understanding of current procedures and strong...

Additional Job Description Ecolab is looking for a Field Service Manager I – FRS to join our Global Food Retail division, which delivers a comprehensive cleaning and food safety program developed specifically for the food retail industry, and partners with our customers to identify food safety risks and help prevent the spread of foodborne...

**Position**:Energy Manager **City**:Barranquilla (Remote) **Schedule**: Monday to Friday 8:00am -6:00pm EST / Flexible. **Remuneration**: $3'200.000 - 3'700.000 **Job description**: The Energy Manager will support he company owner directly and manage project documentation, complete complex energy savings calculations, serve as an expert on (Con Edison)...