Accounting Service Deliver Manager

hace 5 meses

Barranquilla, Colombia Auxis A tiempo completo

Job Summary:
As an Accounting SDM, you will be responsible for overseeing the financial operations and accounting processes of our clients. You will lead a team of accountants and ensure accurate and timely financial reporting. This role requires strong leadership skills, a solid understanding of accounting principles, and the ability to manage multiple client accounts effectively.

**Responsibilities**:
**Service Delivery Management**:

- Oversee financial operations and accounting functions for multiple client accounts.
- Prepare and review financial statements, budgets, and forecasts.
- Monitor cash flow, manage accounts payable and receivable, and ensure timely billing and collections.
- Conduct financial analysis and provide strategic recommendations to clients.
- Assist in the development and implementation of financial policies and standard operating procedures.
- Act as a primary escalation point for team and client, escalating to Senior SDM as needed.

**Team Leadership**:

- Lead and manage a team of accountants, providing guidance, training, and support.
- Assign tasks and responsibilities to team members and ensure deadlines are met.
- Conduct performance evaluations and provide feedback to foster professional growth.
- Foster a collaborative and positive work environment within the accounting team.
- Manage the hiring process for your assigned accounts focusing on hiring qualified team member on time and within budget.

**Account Management**:

- Serve as the primary point of contact for clients regarding their accounting needs.
- Lead monthly SLR meetings with clients.
- Build and maintain strong relationships with clients, understanding their unique requirements and ensuring customer satisfaction (NPS).
- Provide proactive financial advice and guidance to clients, offering solutions to improve their financial performance.
- Address client inquiries and resolve any accounting-related issues promptly and professionally.

**Operational Management**:

- Manage productivity and cost budgets for assigned accounts.
- Manage daily staff utilization and organize workload to maximize delivery.
- Ensure compliance with applicable accounting standards, regulations, and tax laws.
- Coordinate and manage the preparation of financial reports and tax filings.
- Conduct regular internal audits to identify and mitigate financial risks.
- Collaborate with external auditors and regulatory bodies as needed.

**Innovation**:

- Identify opportunities for process improvement, efficiency gains, and automation within the accounting department.
- Implement best practices and streamline workflows to optimize operational effectiveness.
- Leverage accounting software and technology to enhance productivity and accuracy.

**Key Metric**

**Service Delivery**
- SLA Performance
- POD Productivity Performance
- Innovation

**Financial Management**
- Account/POD Financial Performance
- gross margin
- Commercial Management
- Client Satisfaction (NPS)
- Client Retention

Account Growth

**Team Leadership**
- Employee Attrition
- 20%
- Employee Engagement
- Talent development

**Compliance & Administration**
- Security Compliance
- Policy Compliance
- One on Ones
- Performance Evaluations

Skills and Experience:
**Requirements**:

- Proven experience (7+ years) in Accounting or finance, with progressive responsibilities and at least 5 years in a supervisory or leadership position, leading groups of up to 50.
- Knowledge of US GAAP
- (Licenciatura) Bachelor's degree in accounting career. Relevant certifications (e.g., CPA) is preferred.
- Strong knowledge of generally accepting accounting principles (GAAP) and financial regulations
- Proficiency in using accounting software and ERP systems, with advanced Excel skills.
- Excellent Leadership and team management skills
- Exceptional analytical and problem-solving skills
- Outstanding communication and interpersonal skills
- Detail-oriented with a high level of accuracy in financial reporting
- Ability to handle multiple tasks and meet deadlines in a fast-paced environment

About Auxis:
Auxis prioritizes employee growth and development to help you advance your career. Auxis’ culture empowers you to be your best in the interest of a common team goal. We are constantly striving to improve our culture and environment and have invested in tools to continue to have better visualization of the pulse of our organization.

**Benefits**
- Health benefits including medical, vision, and dental.
- Asociacion Solidarista
- Training and development programs
- Employee recognition program
- Paid time off and family-paid leave
- Paid day off for your birthday

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