Ver más Contraer

Network Engineer, Remote Support

hace 1 mes

Bogota, Colombia Rockwell Automation A tiempo completo

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us

**Job Description**:
**We are looking for motivated, teamwork oriented, independent minded Engineers and IT Professionals that have experience with Server class setups, Linux and Virtualization experience to support our customers, field service technicians, and support personnel with product issues, questions, set-ups, troubleshooting and warranties. You will report to the hiring Supervisor.**:
**Your Responsibilities**:

- Provide support to Industrial Network Switches with Cisco Technology via CLI, User Interfaces, and Associated Software.
- Manage all customer interactions including and not limited to, setting expectations with customers before concluding an interaction, capturing the customer issue/resolution/steps taken to troubleshoot within Service Ticket notes, accomplishing the Knowledge-Centered Support (KCS) process and following up with customer(s) promptly.
- Interact and Support additional core areas of Automation, including our controllers, operator interfaces, and networks.
- Update and author Technical Notes and other documentation with solutions to commonly experienced problems, installation practices that create problems, how-to guides to improve customer satisfaction and acceptance.

**The Essentials - You Will Have**:

- Bachelor's degree in Electronics, Electrical Engineering or Computer Science or related Information Technology field.
- Experience with Servers, Networking, Linux OS & VMWare vSphere.
- Cybersecurity Applications.
- Knowledge of LAN / WAN Network Technologies.
- Good Verbal and Written command of the English language.
- Handle high pressure work situations when working with customers over different backgrounds.
- Willingness to work weekends and in different shifts.

**The Preferred - You Might Also Have**:

- 2 years of experience in a similar position/field.
- Demonstrated practical knowledge in the use of virtualization technology, such as VMware (vSphere) or be a VMware Certified Associate or Professional.
- Knowledge and ability to use issues in the field of Windows Server 2012/2016 in practice (AD, DHCP, DNS, RDP,...).
- Claroty Threat Detect Services and Secure Remote Access.
- CCNA or CCNA Security / CCNP / CCENT certification or Experience with the Cisco IOS command-line interface (CLI) for configuring and managing Cisco devices, CCNA or CCNP certification.
- Experience configuring and troubleshooting managed Ethernet switches and routers.
- Knowledge of Industrial networks through EtherNet/IP.
- Experience with OT Technologies.

**What We Offer**:

- Health Insurance including Medical, Dental and Vision
- 401k
- Paid Time off
- Parental and Caregiver Leave
- Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
- We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace._

LI-Hybrid

LI-VE1

Tenemos otros empleos actuales relacionados con este campo que puede encontrar a continuación

  • Associate Engineer, Network Operations

    hace 2 semanas

    Bogota, Colombia TransUnion A tiempo completo

    TransUnion's Job Applicant Privacy Notice **What We'll Bring**: What we’ll bring: - A welcoming and energetic environment that encourages collaboration and innovation. We consistently explore new technologies and tools to be agile. - Flexible time off, workplace flexibility, an environment that welcomes continued professional growth through support of...

  • Engineer, Remote Support

    hace 4 semanas

    Bogota, Colombia Rockwell Automation A tiempo completo

    **Job Description**: **SUMMARY/SCOPE OF POSITION**: The Network Analyst is responsible for ensuring high availability of all network equipment and services in Local Area Network (LAN), Wide Area Network (WAN), Security, Wireless (WLAN) and Converged Voice environments. The Network Analyst will be responsible for ensuring consistent support and operation of...

  • Meraki Network Engineer

    hace 3 semanas

    Bogota, Colombia CTI Consulting A tiempo completo

    CTI Consulting, an American consulting firm located in Florida, is looking for a **bilingual**(Spanish/English) **Meraki Network Engineer** in Colombia or Argentina to work **remotely** for a US based company. **What will you be doing?** - Responsible for implementing and troubleshooting networking and wireless technologies for our clients - Support Meraki...

  • Network Engineer

    hace 2 meses

    Bogota, Colombia Smart Option Search A tiempo completo

    **About the job Network Engineer**: **Responsibilities**: - Design, implement, and maintain the company's network infrastructure, including LAN, WAN, routers, switches, and firewalls. - Collaborate with internal teams to understand and meet network connectivity and security requirements. - Configure and manage network devices such as routers, switches,...

  • Network Project Engineer

    hace 2 semanas

    Bogota, Colombia CiberC S.A. A tiempo completo

    Descripción de la oferta - Network Project Engineer- Descripción de la oferta**Rol**: - Network Project Engineer **Descripción**: - Brindar soporte técnico y de ingeniería en los diferentes tipos de tecnología y fabricantes con proyectos de Soporte e implementación en los clientes finales. - Requisitos: - Ingeniero en Telecomunicaciones, Sistemas,...

  • Junior Network Engineer

    hace 2 semanas

    Bogota, Colombia Emapta A tiempo completo

    **Job Information**: Job Family **IT*** Work Arrangement **Permanent WFH*** City **Usaquen*** State/Province **Distrito Capital de Bogotá*** Country **Colombia*** **Introduction/Brief Desc of the Client/Account**: - CATO Networks **Chart Your Course to Success in Networking and Security Innovation** Our client, Cato Networks, has revolutionized...

  • Network Engineer

    hace 2 semanas

    Bogota, Colombia Convatec A tiempo completo

    **About The Role** As a Network & Security Engineer, you will be responsible for the design, implementation, maintenance, and support of the organization's network infrastructure. You will be working closely with the Network Architect and other IT professionals to ensure that the network architecture aligns with business objectives. Your technical...

  • Network Engineer

    hace 3 semanas

    Bogota, Colombia Videojet A tiempo completo

    Who We Are Videojet Technologies is a world-leading manufacturer of coding and marking solutions. With more than 345,000 units installed worldwide, Videojet covers all major technologies, including continuous and thermal ink jet, laser, thermal transfer overprinting and case coding. But most of all, we recognize that crafting a culture rooted in Diversity...

  • Network Engineer

    hace 2 meses

    Bogota, Colombia Winged Recruitment A tiempo completo

    Are you ready to explore the realm of network engineering with an exclusive internship opportunity provided by Winged Recruitment? Through our innovative integration of remote work culture and advanced AI technology, we lead the way in recruitment, offering a unique pathway to fulfill your career ambitions in network engineering. In collaboration with a...

  • Junior Network Engineer

    hace 2 meses

    Bogota, Colombia TalentKompass Deutschland A tiempo completo

    **LOCATION**: Remote Work **SCHEDULE**: Part-time Are you enthusiastic about network engineering and looking for an exceptional opportunity to gain hands-on experience while working with a prestigious Management Consulting firm? TalentKompass Deutschland, a top Human Resources company based in Germany, is searching for a motivated Network Engineering...

  • Network Engineer

    hace 1 mes

    Bogota, Colombia PBX Convatec A tiempo completo

    Pioneering medical solutions to improve lives: Convatec, a global medical products company, focuses on solutions for chronic conditions like wound care, ostomy care, continence care, and infusion care. With 10,000 colleagues in nearly 100 countries, united by a promise to be caring. Their solutions offer benefits from infection prevention to reduced care...

  • Network Engineer

    hace 2 semanas

    Bogota, Colombia PBX Convatec A tiempo completo

    Pioneering medical solutions to improve lives: Convatec, a global medical products company, focuses on solutions for chronic conditions like wound care, ostomy care, continence care, and infusion care. With 10,000 colleagues in nearly 100 countries, united by a promise to be caring. Their solutions offer benefits from infection prevention to reduced care...

  • Network Engineer

    hace 4 semanas

    Bogota, Colombia PBX Convatec A tiempo completo

    Pioneering medical solutions to improve lives: Convatec, a global medical products company, focuses on solutions for chronic conditions like wound care, ostomy care, continence care, and infusion care. With 10,000 colleagues in nearly 100 countries, united by a promise to be caring. Their solutions offer benefits from infection prevention to reduced care...

  • Engineer, Remote Support

    hace 3 semanas

    Bogota, Colombia Rockwell Automation A tiempo completo

    Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 25,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale,...

  • IT Support Engineer

    hace 5 días

    Bogota, Colombia Sterlington, PLLC A tiempo completo

    **Position Title**: IT Support Engineer (100% Remote) **Contract**: Full-time, Independent Contractor **Location**:South America, Europe **Description**: A well-established and growing international law firm is looking for an IT Support Engineer to join our growing team. **Our Firm**: We are seeking a dynamic person with a passion for entrepreneurship...

  • Technical Support Engineer Ii

    hace 2 semanas

    Bogota, Colombia Launch Mobility A tiempo completo

    **(In Colombia) **Do you want to be part of a Mobility Innovation team and make a meaningful impact on the way we move? Launch Mobility is driving a transformation in the automotive transport industry. We are powering a shared, connected, sustainable, and equitable future by offering the industry’s most comprehensive suite of services for mobility....

  • Network Support Analyst

    hace 2 semanas

    Bogota, Colombia Edgeuno A tiempo completo

    As a **Network Support Analyst** at EdgeUno, you will play a crucial role with the network team monitoring our telecommunication networks and computer systems and servers, supporting customers and addressing their needs. The NOC Support Analyst is responsible for maintaining uninterrupted network availability and thus the organization's operational and...

  • Tier 2 Technical Support Engineer

    hace 4 días

    Bogota, Colombia Radware A tiempo completo

    Tier 2 Technical Support Engineer - (24000037) Radware has changed how businesses are securing the digital experience. As a result, it’s now the recognized industry leader and undergoing explosive growth in the rapidly expanding security market. If you’re an energetic, upstart engineer who enjoys working in a fast-paced environment and interacting with...

  • Genesys Support Engineer

    hace 3 semanas

    Bogota, Colombia Sofvio A tiempo completo

    **Softtek **is looking for a **Genesys Support Engineer.** “Get together to the biggest technological revolution, creating new digital solutions for all our customers.” Compensation**:COP13M - 16M/month.** Location**:Remote (for Colombia residents).** Skills**:Proficient in.NET.** Responsibilities and more: - L2/L3 Support on Genesys Platform. -...

  • Technical Support Engineer Ii

    hace 4 semanas

    Bogota, Colombia Launch Mobility A tiempo completo

    **(In Colombia, Remote) **Do you want to be part of a Mobility Innovation team and make a meaningful impact on the way we move? **Launch Mobility **is driving a transformation in the automotive transport industry. We are powering a shared, connected, sustainable, and equitable future by offering the industry’s most comprehensive suite of services for...