Commercial Operations Manager Latin America

hace 5 meses

Bogota, Colombia Illumina A tiempo completo

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

**Please submit your resume in English. English fluency is a requirement of the position**

Position Summary:

- level competency in English and have a sound appreciation of country requirements as well as the commercial value chain to drive successful operation execution, tracking and reporting. The Business Operations Manager is expected to communicate with a wide range of roles in the organization across multiple countries and time zones to ensure quality and accuracy of data inputs and appropriate representation of the voice of the Commercial Operations Teams and our customers. Experience in setting up infrastructure, such as systems, logistics, customs clearance, supply chain activities in general, communication with service providers and customers, accounts, etc., to drive accountability and success is a must. This role is expected to be able to step in and manage operations as needed. This requires the critical ability to be forward looking and anticipate potential challenges. This role will form an integral part of the LATAM Commercial Team and reports to the Associate Director of Customer Care in Commercial Operations. The Commercial Operations Team is responsible for Illumina’s LATAM Geo-Expansion and for enabling the regional commercial team to maximize efficiency and effectiveness of value creation for our channel partners and customers.

The Business Operations Manager position may primarily be opened as part time and/or a contractor, with potential upgrade to a Full Time Employee position as business grow and is sustainable in region.

Position Responsibilities:

- Assists the LatAm Commercial and Management teams in projects related to setting up local country infrastructure and customer readiness.
- Leads operations, creates and tracks regular standard reporting for all the activities and facilitates timely decision-making capabilities.
- Creates processes and frameworks in alignment with local requirements and customs needs.
- Creates operational processes in alignment with key teams and stakeholders Ensures transparency across documents and processes.
- Manages operations projects as needed, leading problem-solving efforts to overcome barriers where required through a combination of tenacity, creativity and a high degree of collaborative influence.
- Collaborates and works with cross-functional teams like Global Trade Compliance, Supply Chain, Regulatory Affairs, Transportation, Finance, Accounting, Customer Care, Sales, Service and Support and other members of the Commercial and Strategy organizations to drive improved outcomes.
- Monitors progress and ensures timely escalation of issues and performance deviations to the management team.
- Regularly reports out on operations data to senior management and functional leaders of the organization.
- Works across global and regional teams to avoid duplication of activities and thrives towards synergistic outcomes.

Position Requirements:

- Understanding local business practices, regulatory environment as well as cultural idiosyncrasies of Colombia and other Latin American countries.
- Understanding of the Commercial business model and common Global business processes associated with the commercial value chain such as Quote to Cash, Customer Experience, Opportunity to Install, Service to Support, etc.
- Experience with project management methods and processes.
- Ability to engage and influence effectively at all levels and within a matrixed environment of both internal and external resources.
- Skilled at building relationships based on trust and confidence with key stakeholders.
- Ability to collaborate and communicate effectively with a diverse set of peers and stakeholders across organizational levels, functions and geographies/cultures.
- Must be driven, self-motivated, well organized and able to thrive under ambiguity Capability to independently manage multiple tasks is a must.

Preferred Experience/Education/Skills:

- Minimum of 5+ years of professional experience working in the LatAm region - life sciences or related field experience is a plus.
- 5+ years in operations and project management preferred.
- 2-3+ years of people manager experience preferred.
- Native level fluency in Spanish and English, knowledge of Portuguese is a plus.
- BA/BS or MBA/MS in

  • Latin America HR Services Manager

    hace 2 meses

    Bogota, Colombia WTW A tiempo completo

    As the HR Services Manager for Latin America, you will be responsible for providing HR Services advice, support and expertise to the Region’s HR Function and to business stakeholders. You will work closely with the Service Centers, HR Services, Talent Advisors, HR Generalists, Employee Relations, HR IT, Payroll, IT, Recruiting, Facilities, General...

  • Svp & Managing Director, Production Latin America &

    hace 6 meses

    Bogota, Colombia Sony Pictures Entertainment, Inc. A tiempo completo

    Sony Pictures Entertainment (SPE) is a subsidiary of Tokyo-based Sony Corporation. SPE's global operations encompass motion picture production, acquisition, and distribution; television production, acquisition, and distribution; television networks; digital content creation and distribution; operation of studio facilities; and development of new...

  • Associate, Latin America

    hace 5 meses

    Bogota, Colombia Luminate A tiempo completo

    **ROLE** The Associate, Latin America will support the Latin America team’s efforts across the region, with a primary focus on Colombia and additional work in Argentina, Brazil and Mexico. The Associate will support the efforts to build and manage a portfolio of grants; work closely with existing partner organisations to monitor performance and maximise...

  • Manager Platform Operations Ecom

    hace 6 meses

    Bogota, Colombia Adidas A tiempo completo

    Manager Platform Operations eCom LAM - Area: eCommerce Latin America Department: eCommerce Latin America Direct Reporting Line: Sr Platform Operations Manager eCom Subsidiary/Country: Colombia / Latin America Location: Bogota, Colombia- Purpose & Relevance for the Organization: - The Adidas platform landscape is rapidly transforming we need talented...

  • Regional Operations Manager

    hace 6 meses

    Bogota, Colombia Wood Plc A tiempo completo

    Overview / Responsibilities: Wood is seeking a passionate and dynamic **Regional Operations Manager** to lead, direct and coordinate all the strategy, sales operations and administrative functions related to the Process & Chemicals end market (in principle) within Technical Consulting (TC) Americas in support of positioning the overall Wood Consulting...

  • Regional Operations Manager

    hace 6 meses

    Bogota, Colombia Wood Plc A tiempo completo

    Descripción general / **Responsabilidades**: Wood is seeking a passionate and dynamic **Regional Operations Manager** to lead, direct and coordinate all the strategy, sales operations and administrative functions related to the Process & Chemicals end market (in principle) within Technical Consulting (TC) Americas in support of positioning the overall Wood...

  • Latin America Non-employee

    hace 7 meses

    Bogota, Colombia Lexmark International, Inc. A tiempo completo

    Responsibilities: This job code is only for Latin America based non-employees.

  • Sales Operations Manager

    hace 5 meses

    Bogota, Colombia PayU A tiempo completo

    **About PayU** PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a...

  • Regional People

    hace 5 meses

    Bogota, Colombia International Rescue Committee A tiempo completo

    **Requisition ID**: req46381 **Job Title**:Regional People & Culture Director - Latin America **Sector**:Strategy **Employment Category**: Fixed Term **Employment Type**: Full-Time **Open to Expatriates**: No **Location**: Bogota, Colombia **Work Arrangement**: Open to Remote **Background**: The International Rescue Committee (IRC) helps people...

  • South America Government Affairs Manager

    hace 5 meses

    Bogota, Colombia 3M A tiempo completo

    **Job Description**: 3M South America Government Affairs Manager Collaborate with Innovative 3Mers Around the World The role is responsible for representing 3M South America positions before national or central, state or provincial and municipal governmental ministries and institutions and policy makers to advance 3M Company’s goals of advocating for...

  • Commercial Finance Manager

    hace 5 meses

    Bogota, Colombia GroupM A tiempo completo

    **Commercial **Manager** *** **DESCRIPTION** **About GroupM**: GroupM is the world’s leading media investment company responsible for more than $63B in annual media investment through agencies Mindshare, EssenceMediaCom, Wavemaker, and m/SIX, as well as the outcomes-driven programmatic audience company, Xaxis. GroupM’s portfolio includes Data &...

  • Director, Media Delivery

    hace 6 meses

    Bogota, Colombia Epsilon A tiempo completo

    **Company Description** Epsilon is a global leader in outcome-based marketing. As a company at the forefront of marketing innovation, Epsilon provides a unique blend of data, technology, and services, driving measurable results and business growth for its clients. With over 9000 employees in 60 countries and rich 50-year history delivering cutting edge...

  • Manager Operations Shared Services

    hace 5 meses

    Bogota, Colombia Cencora A tiempo completo

    - What you will be doing - _(RESUMEN DE LA POSICIÓN):_ Under the supervision of the Regional Operations & Customer Service Director, Latin America, is responsible for: - Bajo la supervisión del Gerente Regional de Operaciones, es responsable de_ - To be the primary contact for World Courier offices providing support and specific information of the...

  • Sales Operations Manager

    hace 6 meses

    Bogota, Colombia Juniper Networks A tiempo completo

    **Sales Operations Manager** **Hybrid Role from Bogota, Colombia** The Inside Service Operations Manager plays a pivotal role within the Juniper Service sales team, overseeing the team's operations to proactively renew expiring service and subscription contracts. This position encompasses both leadership and operational responsibilities, with a primary...

  • Na Procurement Manager Marketing Operations

    hace 6 meses

    Bogota, Colombia Kenvue A tiempo completo

    **NA Procurement Manager Marketing Operations**-2307011036W Description **NA Procurement Manager Marketing Ops** Kenvue is currently recruiting for a** North America Procurement Marketing Operations** **Manager** **Who We Are** At Kenvue, part of the Johnson & Johnson Family of Companies (Kenvue), we believe there is extraordinary power in everyday care....

  • Relationship Manager Fic

    hace 5 meses

    Bogota, Colombia BNP Paribas A tiempo completo

    RELATIONSHIP MANAGER FIC (JOB NUMBER: FIN003625) **About BNP Paribas**: **About BNP Paribas**: BNP Paribas is a leading bank in Europe with an international reach. It has a presence in 74 countries, with more than 192,000 employees, including more than 146,000 in Europe. The Group has key positions in its three main activities: Domestic Markets and...

  • Latin America

    hace 5 meses

    Bogota, Colombia Grand Hyatt Bogota A tiempo completo

    Summary At Hyatt, everyone matters. We embrace all cultures, races, ethnicities, genders, gender identities, sexual orientations, ages, abilities, perspectives, and ways of thinking. Love where you work. Continue your career with a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your next...

  • Project Coordinator for Latin America and The

    hace 6 meses

    Bogota, Colombia Center for Reproductive Rights A tiempo completo

    **Job Title**: Project Coordinator for Latin America and the Caribbean **Department**: Programs **Center Background**: The Center for Reproductive Rights (the Center) is a global human rights organization working to ensure that reproductive rights are protected in law as fundamental human rights around the world. With offices in New York City, New York;...

  • Sales Representative Long Steel

    hace 6 meses

    Bogota, Colombia America Steel Trade Corporation A tiempo completo

    **Sales Representative Long and Flat Steel** America Steel Trade Corporation is an international trading company based in North Miami, Florida. We specialize in the sourcing, exporting, and distribution of steel products to the North, Central, and South American markets. We are looking for a motivated and self-motivated individual to increase sales of long...

  • Operations Manager

    hace 6 meses

    Bogota, Colombia TaskUS A tiempo completo

    **Job Description: Operations Manager** What does an Operations Manager really do? Think of yourself as a leader and the master of your department, so not just anyone is qualified for this role! Here at TaskUs we make sure we hire the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch. Come on now, we...