Senior Movement Operations Manager

hace 3 semanas

Bogota, Colombia International Organization for Migration A tiempo completo

Position Title**: Senior Movement Operations Manager**
Duty Station**: Bogota, Colombia**

Classification**: Professional Staff, Grade P4**
Type of Appointment**: Fixed term, one year with possibility of extension**
Estimated Start Date**: As soon as possible**

Closing Date**: 18 May 2024**
- Established in 1951, IOM is a Related Organization of the United Nations, and as the leading_
- UN agency in the field of migration, works closely with governmental, intergovernmental and_
- non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the_
- benefit of all. It does so by providing services and advice to governments and migrants._

IOM is committed to a diverse and inclusive work environment. Read more about diversity and

Applications are welcome from first
- Antigua and Barbuda; Barbados; Botswana; Cabo Verde; Comoros; Congo_
- (the); Cook Islands; Dominica; Fiji; Guinea-Bissau; Holy See; Iceland;_
- Kiribati; Lao People's Democratic Republic (the); Madagascar; Marshall_
- Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint_
- Kitts and Nevis; Samoa; Sao Tome and Principe; Solomon Islands;_
- Suriname; The Bahamas; Tonga; Tuvalu; Uzbekistan; Vanuatu_

**_ Context:_**

Since the inception of IOM in 1951, Movement Operations have been and continue to be a
fundamental pillar of the Organization’s work. The organized movement of persons in need of
international migration assistance is a primary mandate of the Organization and a cornerstone
of IOM’s operations. This mandate has resulted in the international transport of more than 15
million migrants and refugees worldwide. Movement Operations departments in various IOM
missions, coordinated under the division of Resettlement and Movement Management (RMM) in
the Department of Operations and Emergencies (DOE) at IOM’s Geneva Headquarters, are
responsible for all aspects of travel for migrants and refugees under IOM’s auspices, in
accordance with the various framework agreements with resettlement and receiving
Governments and partners across the spectrum of the Organization's programmes.

Under the overall supervision of the Deputy Chief of Mission, and the direct supervision of
Senior Site Lead of IOM Bogota, Colombia, the Senior Movement Operations Manager is
responsible for supervising all movement operations activities in Colombia, with the following
duties and responsibilities.

**_ Core Functions / Responsibilities:_**

1. Oversee up to seven teams of staff members who are undertaking movement operations
activities in the complex operating environment of Colombia, including activities related to field
support, movements, data processing and compliance. Support staff development processes
such as hiring, providing training, assigning duties, and giving feedback to staff members on
their performance on a regular basis to ensure high quality work and the accurate completion of
activities.

2. Oversee the efficient and effective management of airport services for arriving and departing
individuals, including in relation to documentation, luggage, escorts, and special services.
Ensure staff deliver the highest quality service, interact appropriately with airport and
government officials, and handle urgent issues as they occur. Monitor the work schedule,
validate hours, and process relevant financial paperwork in coordination with the IOM finance
department.

3. Oversee staff as they assist individuals at transit centers or third-party facilities. Monitor the
weekly shift schedule, ensuring coverage is adequate to maintain a professional, safe, secure,
and clean environment; address issues as they arise and continually seek ways in which IOM
can improve services. For third party facilities, regularly conduct checks to ensure
accommodation is up to IOM standards. Manage assets and inventories, process financial
paperwork, supervise quality control of vendors, and manage the transit center vehicles and
related schedules, staff, and paperwork, if relevant.

4. Ensure interpretation services are coordinated for individuals at the airport, in transit centers,
camps, consolidation points and third-party facilities or during transport by air, ground or water,
handling financial paperwork related to interpretation services as needed. Supervise the
coordination of transportation from consolidation points, transit centers and third-party facilities,
ensuring service providers meet IOM standards. Oversee pre-departure counselling on
pre-embarkation procedures and special needs, such as meals, medication, wheelchairs, and
medical conditions.

5. Oversee the completion of all bookings by Movements staff members in accordance with the
Handbook of IOM Tariffs (HIT). Ensure compliance with program-specific SOPs and supervise
the distribution of travel information to stakeholders. Oversee the creation of movement data
files and oversee Movements staff members as they compile and analyze descriptive statistics.
Certify

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