Professional Services Engineer, Cala

hace 6 meses


Bogota, Colombia Radware A tiempo completo

**Professional Services (PS) Engineers operate as the leading technical force of Regional Field Support Organization, responsible for the low-level design, deployment and advanced technical consulting of the entire Radware solutions portfolio. PS engineer is working in front of Customers, leading Radware solution implementation and support on Customer premises (on premises or remotely).

PS engineers cooperate with Pre-sales, Sales, Product Management, R&D, and Global support teams inside Radware to implement solutions according to customer requirements and needs.

This position is hybrid, working from home and from our office in Bogotá, Colombia.

**Responsibilities**:

- Coordination of technical solution with Pre-Sale Engineers
- Deep understanding of customer requirement and customizations
- Creation of solutions detailed technical design and documentation - SoW, LLD, ATP
- Solution implementation according to agreed schedule and timelines
- Troubleshooting and resolution of technical issues during implementation (interaction with the back-office and R&D teams, if needed)
- Conduct technical workshops and consulting with Customers and partners
- Establish and maintain strong working relationships with key internal and customer personnel to work effectively

**Requirements**:

- At least 3 years industry relevant, integration work experience (Networking and Security)
- Customer orientation and onsite support experience
- Excellent knowledge and hands-on experience with L2/L3 Switching/Routing, L4/L7 switching/load balancing
- Knowledge of firewalls, IDS/IPS, VPN, security consulting, SSL, IPSec
- Hands-on experience with Cisco, Juniper and virtualization products (VMware, KVM)
- Good knowledge of Linux environment and script writing skills in at least one of the following: Bash, Perl, Python
- Strong analytical and troubleshoot abilities - complex problems debug and resolution
- Communication and interpersonal skills - written and verbal
- The role requires often traveling locally and abroad
- Fluent English communication - written and verbal
- Willingness to travel up to 30%

**Advantages**:

- Familiarity with Radware products (preferred), or other Application Delivery products \ solutions
- Familiarity with DoS attack mitigation solutions
- Multi language ability
- #LI-SV1 Primary Location: CO-CO-Bogota

Work Locations: Radware Colombia, Bogota Ak. 9 #115-06 Oficina 605 - Edificio TierraFirme Bogota 110221

Job: Applications / Systems Engineering



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