Customer Service Agent

hace 3 semanas


Cali, Colombia Consultoría Lucy Rolón A tiempo completo

100% REMOTO

Empresa con más de 20 años de experiência en la formación de compañías, requiere para su equipo de trabajo Agente de servicio al cliente con nível de inglés C1.

Proporcionar información sobre el producto o servicio prestado. Mantener los registros de los clientes actualizando la información de la cuenta. Resolver problemas sobre los productos o servicios aclarando la queja del cliente, determinando la causa del problema, seleccionando y explicando la mejor solución para resolver el problema, acelerando la corrección o el ajuste y dando seguimiento para asegurar la resolución.

Horario de trabajo por turnos, teniendo en cuenta las campañas que se manejen (40 Horas semanales)

Contrato por prestación de servicios.

Se dicta un mes de capacitación, por la cual se paga un Bono. Luego del mes el salario es el acordado.

Salario $3.500.000

Tipo de puesto: Indefinido

Salario: $3.500.000 al mes

Pregunta(s) de postulación:

- Nível de Ingles

Educación:

- Técnico superior universitario terminado (Obligatorio)

Idioma:

- Ingles (Obligatorio)

Disponibilidad de turnos:

- Turno diurno (Deseable)
- Turno nocturno (Deseable)
- Turno de madrugada (Deseable)



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