Account Manager Iv

hace 6 meses

Bogota, Colombia IGT A tiempo completo

Location: Bogota, CO, 14 Mexico City, MX, 11810 Bogota DC, CO, _ Medellin, CO, 3101 CO- Requisition ID: 14849**SUMMARY**:
The Account Manager is responsible for developing and maintaining key customer relationships, ensuring the customer is highly satisfied with IGT’s products and services and that all revenue generation opportunities are maximized. They are also responsible for upselling, cross selling and promotional activity within the customer with regards to IGT products in both channels.

Based in UK/Gibraltar and reporting to Sn. Commercial Director, the role will be expected to drive the strategy and ongoing development of nominated customer accounts with regards to IGT’s Digital strategy.

The Account Manager is responsible for the entire customer experience. In order to perform effectively, they will work closely with customers to identify and manage a customer’s expectations, working in partnership with other internal IGT departments, including the Product and Delivery teams. The Account Manager is also responsible on a day-to-day basis for managing client satisfaction and financial performance of IGT games.

In order to perform effectively, the Account Manager should have an excellent understanding of online casino, and in particular marketing, game promotions, game positioning and all the KPIs that demonstrate the success of a casino game, helping the customer to improve their performance with an open and regular dialogue.

**ESSENTIAL DUTIES / RESPONSIBILITIES**:

- Develop customer relationships across all levels, ensuring the customer is highly satisfied with the company’s product and services
- Maximize revenue generation opportunities within the nominated client base, in particular the launch, promotion and cross selling of IGT’s games, products and services
- Track the financial performance of the customer account and monitor performance in order to deliverrevenues in line with the company budget
- Work closely with technical production and project managers to successfully deliver client projects which include new games, software upgrades, and back office configurations,
- Work with the customer to launch IGT products on a timely basis, ensuring that both new and existing products are promoted with maximum exposure onsite, regular eCRM and external marketing campaigns to optimize revenue performance. This will include game demonstrations, customer tracking and liaison with the customer’s marketing and product teams to highlight the benefits of IGT games.
- Develop additional sales opportunities, assess financial performance, and liaise with legal and compliance teams on the contracts.
- Maintain an up to date knowledge of industry trends and best practices to be well positioned to best advise the customer.
- Maintain a comprehensive knowledge of the company’s products and services.
- Act as an escalation point for customer issues, working to ensure that all issues get resolved satisfactorily and promptly.
- Assisting in prospecting and acquiring new potential customers, attending prospect meetings where required.
- Responsible for collection of customer feedback, verification and ranking of customer requirements for new product features and functions.
- Monitors client post-production issues, bug fixes and sets priorities for Services and Network Operations with the relevant internal departments

**KEY SKILLS AND EXPERIENCE**:

- 2-5 years’ gaming experience, ideally gained in account management roles
- Proficient in MS Office (Word, Excel and PowerPoint) - in particular the use of Excel and PowerPoint
- Excellent team player - ability to integrate to the team quickly, bringing a positive attitude and way of work
- Well organized and structured person, keen to progress their career in gaming
- A record of developing strong working relationships with executives, peers, and associates
- Clients are based in the LATAM ; travel is required

**Keys to Success**:

- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership

LI-RQ
- IGT is committed to sustaining a workforce that reflects the diversity of the global customers and communities we serve, and to creating a fair and inclusive culture that enables all our employees to feel valued, respected and engaged. IGT is an equal opportunity employer. We provide equal opportunities without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, pregnancy, marital status, national origin, citizenship, covered veteran status, ancestry, age, physical or mental disability, medical condition, genetic information, or any other legally protected status in accordance with applicable local, state, federal laws or other laws. We thank all applicants for applying; however, only those selected to interview will be contacted._

  • Technical Account Manager

    hace 6 meses

    Bogota, Colombia Radware Bot Manager A tiempo completo

    Technical Account Manager - (2400001S) The Technical Account Manager will be responsible for the customers in North America and their activities related to the managed services. The technical account manager will represent the customer inside Radware and will act as the focal point and escalation manager. This position will work in front of customers to...

  • Account Manager

    hace 6 meses

    Bogota, Colombia LG Consultores A tiempo completo

    **Descripción del puesto**: Estamos en la búsqueda de un Account Manager para unirse a nuestro equipo en Bogotá, Colombia. En esta posición, serás responsable de gestionar y fortalecer las relaciones comerciales con nuestros clientes, identificando oportunidades de negocio y garantizando la satisfacción de los mismos. Como Account Manager, tendrás la...

  • Account Manager

    hace 6 meses

    Bogota, Colombia TT NET A tiempo completo

    TTNET es una empresa con 15 años de experiência enfocada a brindar servicios en tecnologías de la información en el rubro de Seguridad Informática, nuestro core de negocio son los servicios administrados, algunas de nuestras alianzas comerciales son empresas como Forescout, Szcaler, Splunk, y Palo Alto. Tenemos presencia en países como son Colombia,...

  • Account Manager

    hace 6 meses

    Bogota, Colombia ABB A tiempo completo

    **Account Manager**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...

  • Account Manager

    hace 6 meses

    Bogota, Colombia Hypernova Labs A tiempo completo

    **About Us** Hypernova Labs is focused on creating valuable solutions for our clients. Focused on problem solving, we create innovative software using breakthrough technology. Through the use of agile philosophy, best IT Talent in the region, and tons of coffee we work with our clients to create a product that creates an impact. We are currently seeking an...

  • Territory Account Manager 2

    hace 8 meses

    Bogota, Colombia Panduit A tiempo completo

    At Panduit, Our People Make the Difference. We're looking for individuals who share our passion for innovation, diversity and inclusion, and sustainability. The Territory Account Manager II is responsible for promoting company product or services and achieving quota. Has a higher quota, more complex account base that he/she manages in a specific territory....

  • Account Manager

    hace 6 meses

    Bogota, Colombia E&S Global A tiempo completo

    **E&S Global está buscando un ACCOUNT MANAGER, en la ciudad de BOGOTÁ, con el siguiente perfil**: **Habilidades requeridas** - Telecomunicaciones - CRM - ERP Odoo - Cumplimiento de metas - Indicadores (KPIs) - Consecución y mantenimiento de clientes **Requisitos**: - Experiência mínima de 2 a 3 años - Profesional en Telecomunicaciones o carreras a...

  • Senior Account Manager

    hace 6 meses

    Bogota, Colombia International Flavors & Fragrances A tiempo completo

    It’s an exciting time to be part of IFF, we are looking for our next Senior Account Manager to become part of our industry-lead business development team. Are you passionate about building relationships and programs that help drive growth for industry leading Scent customers? Would you love to work for a company that is transforming the everyday? If the...

  • Sales Account Manager

    hace 6 meses

    Bogota, Colombia Aranda Software A tiempo completo

    En Aranda Software desarrollamos soluciones para la Gestión de Servicios e Infraestructura de TI, alineadas a las mejores prácticas ITIL® y enfocadas en generar el mayor valor para las compañías del mercado latinoamericano. Buscamos expandir nuestro equipo en Colombia y estamos en busca de un(a) Sales Account Manager o Business Development Manager...

  • Sales Account Manager

    hace 6 meses

    Bogota, Colombia Aranda Software A tiempo completo

    Aranda Software es una empresa líder en el desarrollo de soluciones para la Gestión de Servicios e Infraestructura de TI, alineadas a las mejores prácticas ITIL® y enfocadas en generar el mayor valor para las compañías del mercado latinoamericano. Con una sólida presencia en el mercado, buscamos expandir nuestro equipo en Colombia y estamos en busca...

  • Key Account Manager

    hace 6 meses

    Bogota, Colombia Advising & Recruiting A tiempo completo

    Empresa dedicada al sector de telecomunicaciones y de tecnología, líder mundial de teléfonos inteligentes, se encuentra en la búsqueda de un Key Account Manager será responsable de crear una relación a largo plazo entre Falabella y OPPO, en el máximo tiempo posible, diseñando estrategias comerciales. Dentro de sus principales responsabilidades...

  • Account Manager

    hace 6 meses

    Bogota, Colombia International Flavors & Fragrances A tiempo completo

    It’s an exciting time to be part of IFF, we are looking for our next Account Manager to become part of our industry-lead business development team. Are you passionate about building relationships and programs that help drive growth for industry leading Food and Beverages customers? Would you love to work for a company that is transforming the everyday? If...

  • Account Manager

    hace 6 meses

    Bogota, Colombia LatamCent A tiempo completo

    **Position Overview**: Flxpoint is seeking a dynamic and results-driven Account Manager to join our team. As an Account Manager, you will manage contracts and contract changes for customers who remain on the Flxpoint platform after 180 days. This includes annual renewals, upgrades/downgrades, cancelations and upsell opportunities for 200+ accounts. **Your...

  • Account Manager

    hace 6 meses

    Bogota, Colombia ADVICEGROUP SAS A tiempo completo

    Las funciones que deberá desempeñar el Account Manager serán las siguientes: - Evaluar, planificar y administrar cuentas designadas para aumentar los ingresos y lograr los objetivos de ventas. - Detectar las necesidades de los clientes, en tecnologías de sistemas de información - Llevar a cabo planes para cubrir las expectativas de los clientes. -...

  • Associate Account Manager

    hace 6 meses

    Bogota, Colombia International Flavors & Fragrances A tiempo completo

    Do you possess an entrepreneurial spirit? Do you have a creative mind and a passion for delighting customers and consumers? If the answer is yes, then this is your opportunity to join a dynamic, experienced and motivated team of commercial executives as our newest Junior Account Manager! This newly created role will offer you the opportunity to make...

  • Account Manager

    hace 6 meses

    Bogota, Colombia E&S Global A tiempo completo

    E&S Global, multinacional dedicada a proveer conocimiento y soluciones de ingeniería en el sector de las TIC está en búsqueda de un Account Manager en el sector de las telecomunicaciones: Ingeniero de Telecomunicaciones o afines - Experiência en áreas comerciales de Telecomunicaciones. - Negociación. Excel. Inglés Conversacional. - Seguimiento a...

  • Key Account Manager

    hace 6 meses

    Bogota, Colombia Charger Logistics Inc A tiempo completo

    Job Title: - Key Account Manager- Location: - Bogotá, Colombia- Category: - Customer Service- Experience: - Entry-Level**Job Description**: **Responsibilities**: - Build strong relationships with customers by staying in constant communication to ensure day to day and long-term needs are met - Manage customer expectations and provide exceptional customer...

  • Account Manager-colombia

    hace 6 meses

    Bogota, Colombia EC Creative Media A tiempo completo

    We are looking for a talented Social media account manager to administer our clients' social media accounts. You will be responsible for researching new social media strategies, provide direct updates to the clients and team, communicate new initiatives directly to the client and team clearly, analyze analytics and make decisions based on the data, review...

  • Key Account Manager Ti

    hace 6 meses

    Bogota, Colombia Olsoftware S.A.S A tiempo completo

    Descripción de la oferta **Estamos en la búsqueda**: - Key Account Manager TI **Requisitos**: - Debe ser Profesional en Ingeniería en Sistemas o carreras afines. - Con cinco (5) años de experiência en **ventas de tecnología (software), ideal en el sector industrial.**: - **Perfil comercial Hunter.**: - **Conocimientos: Hubspot, Excel...

  • Account Manager

    hace 6 meses

    Bogota, Colombia Trane Technologies A tiempo completo

    At Trane Technologies and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift...