Supervisor Awareness

hace 3 semanas


Bogota, Colombia Philip Morris International A tiempo completo

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on and building our future on one clear purpose - to deliver a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Introducing smoke-free products shifts the focus of our entire business. We’re fast moving from a B2B to a B2C model - and our newly created Customer Centric Organisation (CCO) team is driving that commercial transformation. Their role is to understand customer conversion journeys in different international markets, then to find the best ways to connect with smokers and convince them to switch to reduced-risk products.

We’re looking for customer-centric people with strong B2C experience to play a part in this significant marketing transformation. We are looking for our Acquisition & Awareness Supervisor. If you have omni-channel skills in e-commerce, marketing, channel strategy or customer experience it’s a career-changing opportunity to shape a new global function and help create a smoke-free future.

Your ‘day to day’

The Acquisition Programs supervisor is responsible for the creation and development of the strategy for the RRP’s acquisition programs with a special focus on the conversion and creation of alternatives that will expand and grow our sales.

The role will lead referral and lending programs, through a cost-efficient conversion ecosystem that guarantees a sustainable business in the medium and long term in Colombia.

Main responsibilities:

- Campaign Management: Assure correct segmentation, mechanics, omnichannel touchpoints, and digital communication, Journeys, toolkits & KPIs.
- Acquisition initiatives review to enhance customer experience and achieve business targets.
- Assure Acquisition programs are implemented accordingly in all consumer touch points in alignment with the programs SOP.
- Deploy new initiatives either as Project Manager or accompanying the process with the channels

Who we’re looking for?
- University degree in Engineering, Business Administration, Economics or similar.
- Minimum 5 years of experience working with Commercial Areas (Marketing, Sales, Trade, Customer Experience), Strategy with focus on B2C roles. At least 2 leading senior stakeholders
- Solid Leadership & Strategic Thinking Skills
- Project Management /Agile ways of working
- English Advanced (Fluent) is required
- Collaborative and applies a global mindset - deliver strong results in closer partnership with others across work areas.
- Excellent service orientation and communication skills.

What we offer

Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

- Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
- Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
- Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
- Take pride in delivering our promise to society: to deliver a smoke-free future.

To join our growing team.


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