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GBS Intermed Billing Associate
hace 2 meses
Job Description:
Job Summary:
The individual manages COD Overages & Shortages collected by the drivers and assists with some COD internal inquiries. The COD group works collaboratively to ensure that all COD tasks (Inbound/Outbound Mail, Mail Prep, Sorting, Processing, COD Exceptions, and Banking) are completed timely. Each team member must be available to cross-train in other COD tasks and be prepared to help where needed to ensure that customers continue to receive superior COD service.
Responsibilities:
- Matching debits and credits daily.
- Follow up with internal and external customers as needed.
- Contact centers daily by email and by phone when needed to resolve open items.
- Work with centers to resolve irregular payments.
- Work with customers when needed.
- Decision making by prioritizing workload to ensure issues are addressed on a timely basis.
- Technologists, Professionals in Accounting, Finance or related.
- Minimum experience of 6 months in administrative areas (Accounting, Finance or Administration).
- Proficient in Microsoft Office Word, and Excel
- English: writing B2, speaking B1.
- Attention to detail.
- Assertive communication.
- Problem solving.
- Adaptability.
- Shift: Monday to Friday 6:00am – 4:00pm
- Modality: Hybrid, 2 months on site, 4 months home office. First three months at office. There are some factors that may influence on the definition of the times and spaces to work.
- Application deadline: July 19, 2024
Permanent
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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