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Technical Engineer
hace 2 semanas
Key Responsibilities:
Assists all assigned suppliers in the completion of their enablement tasks, from the initial contact phase, through integration, and until the supplier begins transacting in Coupa with each buyer customer Prioritizes strategic suppliers based on record information in the system Assists all assigned suppliers in understanding the different options for on-boarding and integration in Coupa Comprehend the art of positioning the value proposition of transacting electronically through Coupa, and adjusting language and approach for your audience Coordinates escalation of records to the Program Manager per defined process and ensure there is a prompt follow-up on supplier requests Contribute to a positive team environment by working with team members to continually improve processes and best practices and embracing Coupa's core values Required Skills and Qualifications:
Experience with cXML invoicing integration – highly experienced user Excellent understanding of cXML Punchout Microsoft Word - Advanced User Microsoft Excel – Advanced User English Language – Fluent (C1 or better) Customer facing experience and comfortable working directly with customers to provide updates and troubleshoot challenges Create documentation outlining requirements for supplier enablement via technical methods Strong organizational skills and ability to multi-task Preferred Skills and Qualifications:
Experience working in organizations undergoing rapid growth Experience with the Coupa platform or similar B2B system and supporting supplier enablement EDI connection experience Basic understanding of cXML Punchout Experience with cXML invoicing integration a plus #LI-HybridAt Coupa, we're building a great company that is laser-focused on three core values: ensuring customer success with an obsessive and unwavering commitment to making customers successful, focusing on results with a relentless focus on delivering results through innovation and having a bias for action, and striving for excellence with our commitment to a collaborative environment infused with professionalism, integrity, passion, and accountability.At Coupa, we have a solid and innovative team dedicated to improving the spend management processes of today's dynamic businesses. We celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. Learn more about our commitment to fostering diversity, equity and inclusion at Coupa here. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa's Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
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