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Collections Specialist
hace 3 meses
Descripción del trabajo y responsabilidades:
- Contactar a los consumidores por teléfono para cobrar cuentas vencidas
- Negociar acuerdos de pago
- Verificar/actualizar información relevante del consumidor
- Cumplir con todas las leyes federales, estatales y locales relacionadas con la cobranza de deudas
- Cumplir con las expectativas de rendimiento mensuales individuales/equipo
Habilidades y calificaciones - Habilidades técnicas y blandas:
- Habilidad para calmar a un cliente molesto
- Etiqueta telefónica adecuada
- Enfoque amigable y positivo en conversaciones difíciles
- Capacidad para realizar múltiples tareas con la capacidad de reaccionar rápidamente en un entorno de ritmo rápido
- Negociar acuerdos de pago
Requisitos
- Candidatos con excelente inglés (85% -90%)
- Experiência en customer service o ventas
- _
mínima exp en collections, asi sea 3 meses en cosas administrativa de collections
Tiempo completoSalario:
A partir de $ al mesIdioma:
- ingles (Obligatorio)