Operations Associate

hace 2 semanas


Bogotá, Bogotá D.E., Colombia FUNDACION SIENRGIA Y SOCIEDAD A tiempo completo

SVN-USRAP

Position Title
:
Operations Associate (Data Processing)


Duty Station
:
Colombia


G-7
Classification

Type of Appointment
:
Special Short Term (6 months)


Estimated Start
:
As soon as possible

Date

Closing Date
:
July 10 th, 2023


  • Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and nongovernmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants._
Page 1 / 5
-
Organizational Context and Scope_


Since the inception of IOM in 1951, Movement Operations have been and continue to be a fundamental pillar of the Organization's work.

The organized movement of persons in need of international migration assistance is a primary mandate of the Organization and a cornerstone of IOM's operations.

This mandate has resulted in the international transport of more than 15 million migrants and refugees worldwide. Movement Operations departments in various IOM Country Offices, coordinated under the division of Resettlement and
Movement Management (RMM) in the Department of Operations and Emergencies (DOE) at
IOM's Geneva Headquarters, are responsible for all aspects of travel for migrants and refugees under IOM's auspices, in accordance with the various framework agreements with resettlement and receiving Governments and partners across the spectrum of the
Organization's programmes.

-
Context:_

Under the overall supervision of the Chief of Mission and the direct supervision of
Movements Ops Surge Manager, the Operations Associate (Data Processing), is responsible for undertaking data processing activities, with the following duties and responsibilities:

  • Oversee team leader-headed teams of up to a total of 16 staff members recording demographic and biographic information in MiMOSA upon receipt of the request for travel and confirming receipt to third parties, such as an embassy or Resettlement
Support Center (RSC).

Support staff development processes such as hiring, providing training, assigning duties and giving feedback to staff members on their performance on a regular basis to ensure high quality work and the accurate completion of data processing activities.


  • Oversee Data Processing team members as they manage, secure, and account for travel documents in accordance with the local Standard Operating Procedures (SOPs).

Ensure team members are undertaking secure storage of documentation and data in accordance with IOM principles and guidelines and that all the necessary measures to guarantee limited access to physical files are taken.


  • Oversee Data Processing team members in processing exit permits and travel documents in close coordination with supervisors and other IOM colleagues; this may include direct communication with beneficiaries in relation to required documentation in accordance with SOPs.
  • Ensure staff members prepare all travel documentation required for the exit process and submit to relevant authorities for approval, following up on exit permit requests and clearances in a timely manner.
  • Oversee the issuance and timely dispatch of travel documents with Operations colleagues, from booking notifications to logístical assistance, with exit processes closely coordinated.
  • Oversee the preparation of all travel-ready documentation for transfer to Field Support colleagues in collaboration and coordination with supervisors while ensuring the travel bag has all necessary documentation to depart the country.
  • Oversee the preparation of reports on the receipt of documentation to time of service delivery; inform management of possible issues which need attention and suggest corrective actions. Report to management any problems encountered like denials of exit permits, reasons for such denials and possible solutions.
Page 2 / 5

  • Oversee the preparation of regular data mining reports in order to ensure that MiMOSA is up-to-date, accurate and maintains the integrity of relevant Movement Operations projects.
  • Liaise as needed with other teams and units in IOM Colombia and with external partners such as airport and government authorities, relevant embassies, and the United Nations
High Commissioner for Refugees (UNHCR).

Provide regular feedback on work being accomplished to the [INSERT TITLE OF DIRECT SUPERVISOR HERE] and keep supervisors immediately informed of any issues that arise.


  • Train Data Processing team members as needed to manage their work, conduct quality assurance, and to monitor and guide other staff members and activities efficiently and effectively.
  • Demonstrate an in-depth understanding of relevant Movement Operations SOPs and
Movements-related systems and databases, as well as the ability to remain professional, impartial and unbiased during all interactions with mig

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