Customer Service Representative

hace 2 semanas

Bogotá, Bogotá D.E., Colombia Tetra Pak A tiempo completo

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet.

By doing so we touch millions of people's lives every day. And we need people like you to make it happen._

Job Summary:


The Customer Service Representative Drive Order Management and Design handling operational performance within aassigned portfolio of customers and work on a continuous improvement approach towards process improvement.

The position is based in Colombia, Bogota.
Tetra Pak is not sponsoring work visas or relocation for this position.

What you will do:

As a Customer Service Representative, you will:

  • Drive customer SC integration and engagement within Account team.
  • Secure Customer Service integration.
  • Understand and build supply chain elements/actions into the Key account plan.
  • Develop customer understanding and relationships through Supply Chain Agenda (Lead).
  • Drive value added activities with direct impact to customers cost reductions.
  • Drive forecasting process with the customer and KA team.
  • Identify customer demand patterns and build the best fi t supply chain solution to fulfill it.

Secure OFPM operations at customer level:

  • Coordinate order management process and secure supply chain PM / AM order fulfillment: Order management, design, administration, invoicing, claim administration, logistics.
  • Synergy with internal functions like planning, logistics, additional material, marketing, technical service.
  • Drive Continuous Improvement activities from customer perspective.
  • Focused KPI

We believe you have:

  • Bachelor's degree in Industrial Engineer, Business Management, International Relationships, International Commerce, or similar, or equivalent work experience.
  • 23 years of experience in a similar role.
  • Good English communication skills both written and oral.
  • Strong business understanding and customer service.
  • Strong computer skills (Microsoft Office advanced Excel and PowerPoint), SAP R/
  • Must be detail oriented, with strong organizational skills and able to multi task.

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements
This job posting expires on** November 23, 2023.

  • Customer Service Representative

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    Apologies for missing that detail. Here's the revised job description: Job Title: Customer Service RepresentativeLocation: Remote (PST/CST Timezone) Work Schedule: Monday to Friday, 7 AM to 4 PM PST/CST Job Description: The Customer Service Representative plays a pivotal role in ensuring customer satisfaction by booking service appointments and handling...

  • Customer Service Representative

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    Job Title: Customer Service Representative - LatamLocation:Remote (EST Timezone)Work Schedule:Monday - Friday, 7 AM to 4 PM ESTThe Customer Service Representative plays a vital role in ensuring customer satisfaction by booking service appointments and handling inquiries with professionalism and empathy. This position requires a team player who values...

  • Customer Service Representative

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Sagan A tiempo completo

    Job Title: Customer Service RepresentativeLocation: Remote (EST Timezone)Work Schedule: Monday to Friday, 7 AM to 4 PM ESTJob Description:The Customer Service Representative plays a vital role in ensuring customer satisfaction by booking service appointments and handling inquiries with professionalism and empathy. This position requires a team player who...

  • Customer Service Representative

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Vantage Specialty Chemicals A tiempo completo

    Vantage is a leading supplier of naturally derived specialty ingredients and formulations that cater to the evolving needs of industrial and consumer markets. Through our chemistries, our customer focus and our global footprint, we are ENABLING TOMORROW'S SOLUTIONS TODAY.The Role: Customer Care RepresentativeThe Custmer Care Representative ensures that...

  • Customer Service Representative

    hace 1 mes

    Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completo

    Customer Service Associate Why TP?With a presence in more than 91 countries, we are the industry leader Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?ResponsabilidadesWhat youll do as a Customer Service...

  • Customer Service Representative

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completo

    Customer Service Associate Why TP?With a presence in more than 91 countries, we are the industry leader Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?ResponsabilidadesWhat youll do as a Customer Service...

  • Customer Service Representative

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completo

    Customer Service Associate Why TP?With a presence in more than 91 countries, we are the industry leader Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?ResponsabilidadesWhat youll do as a Customer Service...

  • Customer Service Representative

    hace 4 semanas

    Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completo

    Customer Service Associate Why TP?With a presence in more than 91 countries, we are the industry leader Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?ResponsabilidadesWhat youll do as a Customer Service...

  • Customer Service Representative

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completo

    Customer Service AssociateWhy TP?With a presence in more than 91 countries, we are the industry leader Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?ResponsabilidadesWhat youll do as a Customer Service...

  • Customer Service Representative

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Pentasia A tiempo completo

    Our client is a global gaming technology operator and one of the fastest growing ones in the industry. They've been certified as a Great Place to Work across their offices and is now looking for junior and intermediate Customer Service Representatives to provide the best customer experience.Job Summary:The Customer Service Representative is responsible for...

  • Customer Service Representative

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completo

    ResumenCustomer Service AssociateWhy TP?With a presence in more than 91 countries, we are the industry leader Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?ResponsabilidadesWhat youll do as a Customer Service...

  • Customer Service Representative

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completo

    ResumenCustomer Service AssociateWhy TP?With a presence in more than 91 countries, we are the industry leader Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?ResponsabilidadesWhat youll do as a Customer Service...

  • Customer Service Representative Bogotá

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Sitel A tiempo completo

    Customer Service Representative Bogotá: Req ID#: Bogota, Bogotá Calle 166, CO Job Description:About Us:Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology...

  • Customer Service Representative

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completo

    With a presence in more than 91 countries, we are the industry leader Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP team?Responsabilidades: Respond to all customer inquiries.Provide excellent customer service by being...

  • Customer Service Representative

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Logiflex Inc A tiempo completo

    Our company provides drayage services in the Houston and Chicago regions, and we are seeking a Customer Service Representative to join our team. This position entails delivering operational customer service support to our key customers. The role requires surpassing customer expectations by addressing issues, accurately inputting orders into the TMS system,...

  • Customer Service Representative

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Grupo COS (Customer Operation Success) A tiempo completo

    We are looking for empowered persons seeking for perosnal growth We are hiring bilingual customer service agents.What we offer? Salary: Payrate starts at $2' commissions up to permanence bonuses Schedule: Monday Friday | 9:30 AM 6:30 PM Conditions: In person, located near Parque de la 9 Indefinite term contract and paid trainingWhat you bring? High School...

  • Customer Service Representative

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Opus A tiempo completo

    Job Title: Customer Service RepresentativeJob Description:Responsibilities: Follow up with prospects who have received quotes Triage customer requests (sales or support) to the right person Engage prospective customers at different points in the sales cycle to influence revenue (not on a quota) Document data and key customer info in Asana for the sales team...

  • Bilingual Customer Service Representative

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia TTEC A tiempo completo

    Bilingual Customer Service Representative - English-SpanishBilingual Customer Service Representative - English - SpanishBringing smiles is what we do at TTEC... for you and the customer. As a Bilingual Customer Service Representative working in Bogota, Colombia, you'll be a part of creating and delivering amazing customer experiences while you also...

  • Customer Service Representative Inglés 80

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completo

    Customer Service Associate This offer applies just for feople who LIVE in MEDELLIN.Why TP?With a presence in more than 91 countries, we are the industry leader Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP...

  • Customer Service Representative Inglés 80

    hace 2 semanas

    Bogotá, Bogotá D.E., Colombia Teleperformance Colombia A tiempo completo

    Customer Service Associate This offer applies just for feople who LIVE in MEDELLIN. Why TP? With a presence in more than 91 countries, we are the industry leader Great Place to Work has certified us as one of the best companies to work in the country and the world. We dont stop innovating, and we always go beyond.Are you ready to work with the TOP...